Customer Ratings & Reviews

The ear buds are decent on the spectrum. For the price they are 5 stars on headphones in general they are 3 stars.

Sound quality ain’t all that. Also when its cold outside, they cut out from time to time. The noise canceling sucks too.

The Sony WF-C710N Truly Wireless Noise-Canceling Earbuds are an impressive set of headphones, and offer a great value for the features offered. During my time testing them, I was amazed at how much technology is packed into such small packages, and the overall quality of every aspect of the product. Despite their affordable price tag, these earbuds sound, look, and feel anything but "cheap." The materials used in the construction of the charging case and earbuds themselves feel premium, well-built, and durable. Also included is a USB-C charging cable, and 2 more sets of swappable ear tips (for a total of 3 sets). Like many modern wireless earbuds, the Sony WF-C710N’s charge in their handy carrying case, which can be charged via its own USB-C port. Sony states that you can expect to get a little over 8 hours of playtime with the earbuds, and around 21 hours in the case. While I did not time my usage, these figures seem extremely accurate, as I was pretty blown away by how long I could listen to music before I needed to place these in the case. Comfort is also great with the Sony WF-C710N earbuds. I’m not a huge user of earbud type headphones, but I found these to be comfy, with a good selection of removable ear tips to get the right fit. As for the sound quality, Sony really knows how to make good-sounding headphones, and these are no exception. The bass is powerful yet not overwhelming, the midrange is present and vibrant, and the high end is clear, yet not fatiguing after long listening sessions. To my ear, these definitely sport a warmer, more “V” shaped sound profile, but that means music, movies, and content will typically sound fun and engaging. I’ve been impressed with how much detail can be heard, even though these are not a reference pair of studio headphones. These also get very loud for a set of Bluetooth headphones, which is great for when you really want to blast your tunes. Even at high volumes, the sound quality remains impressive, with little to no distortion, and powerful bass that you can feel. The Bluetooth pairing set up was a little bit tricky, but after some troubleshooting, I was able to get it working flawlessly. I wanted to first pair the earbuds with my iPhone 15 Plus, and that was a breeze. Sony recommend you download their app, but I found that it wasn't totally necessary just to get Bluetooth paired. Then, I wanted to make my iPad Air the second device linked; for some reason, I had to work at this connection process. After about 10 minutes of work, the earbuds are linked to both devices and operate perfectly. It’s as simple as taking the earbuds out of the case and placing them in my ears- you hear a tone, and they are up and running with your device. It’s honestly one of the smoothest Bluetooth experiences ever for me, and very nice to not have to click any buttons on my phone, or manually swap when moving from my iPhone to iPad. Noise cancellation works pretty well with these earbuds, though I typically used to app to disable this feature due to my own personal preference. You can also tap either earbud to control various aspects of the user experience, like playback, volume, and answering calls. The mic quality seemed great when I took calls, as no one ever complained about being unable to hear me. The Sony app is useful for controlling earbud features on your mobile device, but if for some reason you don’t have it, I don’t think it will matter. The box states that these will work for both Apple and Android devices, but I can’t speak to Android functionality as I only was able to test with Apple products. There are many options for Bluetooth earbuds when you decide to shop for a new pair. Sony has been able to create a set that stands out from the crowd due to their amazing and useful features, all wrapped up in an attractive and very affordable package. If you’re searching for a pair of high-quality headphones, the Sony WF-C710N Truly Wireless Noise-Canceling Earbuds should be at the top of your list! Final Score: 5 Stars!!

Sound great playing music but I purchased for the noise cancelling and phone calls at work. Problem is I can barely hear people on the other line. First few uses I had to remove because unable to hear other person.

They constantly fall out, even with the largest plugs on. The design

Sound decent but are uncomfortable for me at least.

These Sony C710N ANC earbuds pretty much follow the standard form factor as most similar products do. They are housed in a compact case with a USB-C connection for charging, with the case providing a number of charge cycles for the earbuds before the case itself must be recharged. Since there is no real documentation that comes with them other than instructions to download the Sony Sound Connect app, that’s what you have to do to even find out how the controls work. After downloading the app, connecting the buds to my Android smartphone was super easy, as the earbuds went into pairing mode as soon as I took them out of the case and a notification immediately popped up on my phone offering to complete the process. One issue with some products is figuring out how to put them back into pairing mode so you can pair them with another device. Again, the Sony app comes into play. I had the earbuds connected to my phone and in the app selected the option to add another connection. The app put the earbuds into pairing mode – which was confirmed by voice thru the buds – and I proceeded to pair them with my Garmin smartwatch and start playing something from that device. The earbuds support having two source devices connected at the same time, so this was no problem. The buds are easy to fit and wear. They are the type where you can tell when they’re properly inserted because they fit right into the recess in your outer ear, as opposed to some that have no obvious directionality and require a lot of twisting around to get them in correctly. Once in place, they are comfortable to wear for extended periods of time, although I’m definitely not someone who goes around all day wearing my buds. The app has a number of help screens that explain how the earbuds can be controlled by taps on the left or right side. This brings me back to a point that I’ve brought up in other earbud reviews: every earbud brand has a slightly different mapping of taps for the same functionality, to the point where I have to maintain a cheat-sheet to remind me of how each one works. That said, the tap points operate well and seem to have fewer mis-taps than some other earbuds that I’ve used. The app can also be used to change some of the tap functionality, which I’ve done to more closely match the other earbuds that I regularly use. Soundwise, these are pretty well up there with anything at this price point or even a bit higher. A good deal of tuning can be done via the app, which I highly recommend especially if you like some bass boost. The ANC helps considerably and I would rate the ANC performance as very good, but not as good as my current “gold standard” Pixel Buds. Again, using a tap sequence, you can switch between ANC and hear-through modes, and some of this can also be customized using the app. In summary, I found these to be as good or better than any other offerings at the price they sell for. There are better options out there but you’ll have to spend double or more to get them.

These buds are hard to pair. You need Sony’s app to pair and make adjustments. Battery life is not close to what is advertised and the ANC is barely effective. I used them with IPhone 15 pro. They are now sitting in a desk drawer.

They are ok. Do I feel they could be better? Yes and I hate they won’t stay in my ear.

Sound quality not a good as expected and the shape of the ear buds are awkward in the ear.

They were ok. Just not loud enough for me. I returned them

I prefer the button to the touch..................

Sony’s latest affordable earbuds with ANC is here and it’s the successor to the previous model that came before it. While I do not have a direct comparison between those two, what I can compare is whether this is a cheaper alternative to their flagship 1000XM5 earbuds. There are two included pairs of ear tips to ensure the best fit for your ears. As I have small ears, I have opted to use the smaller size tips in order to give these buds a test run. However, as a personal preference, I felt using the silicone ear tips to be a tad uncomfortable and disorienting. The strange feeling of plugging the ears that is akin to feeling a difference in air pressure is something I cannot get used to. It’s probably one of the reasons why I have preferred regular headphones or earbuds with a foam tip. The earbud design is unremarkable to be honest. There’s nothing that stands out other than its matte surface, a world of difference between it and the flagship 1000XM5 which has a glossy/smooth finish. It makes taking out the buds from its case easier than a gloss/smooth finish. Controls are touch sensitive and their functions can be customized using the Sound Connect app. I run a personal curated playlist of music songs to test out new earbuds and headphones. From the short times that I’ve listened through these earbuds, I find that the sound is quite good. While it does lean in on the bass for that extra low frequency punch, it isn’t to the level where it’s detrimental to the listening experience. With a bit of tuning with the EQ, you can tone down the bass to have a more neutral level sound. I might dare say that after tuning, it has the potential to sound better than the flagship brother. But there’s a bit of an asterisk to that. While I did say it has the potential to sound as good or better than the flagship, the codec used for these earbuds is where there may be some unknown audible differences. On the 1000XM5, I have set the codec to LDAC. However, these earbuds do not support it and can only support AAC as the best codec. As for the ANC itself, it works well enough as earbuds. They don’t completely neutralize the surrounding sound unlike regular headphones. But it does reduce enough noise to make listening to your audio more enjoyable. Voice communication test was done via Discord and having a friend record our conversation for a short bit. Audio quality on that seems good enough but without the natural element of wind, I do not know if it’s good enough to prevent wind noise. So is there anything bad about these earbuds? It’s nitpicking and it’s just preference but I wish there were foam ear tips included to give the users options. But the really bad thing has to be the included USB cable. It’s stupidly short, a waste of materials, and pointless to include given the length. Sony has been doing this for years, even on their flagship models. All Sony is doing is adding e-waste by including a short USB cable. Yet after it’s all said and done, is it worth getting? If you’re looking for ANC earbuds on the cheap, then this is the one to get. It might be an even better value than the flagship 1000XM5 model given how good the sound is. Waiting a bit for a reliable 3rd party foam tip is also an option if you cannot tolerate the silicone ear tip. Verdict: Recommended The Good: Good sound, affordable price, has ANC The Bad: stupidly short USB cable The Ugly: the disorienting feeling of air pressure in your ears

The left earbud lost its ability to turn on noise cancellation.

They are ok, will be returning them. They keep switching between ambient and noise canceling on their own. Will not buy this brand again.

Uncomfortable on your ear. Also very delicate-you touch and the music pauses.

These are nice earbuds with a lot of cool features, most of which can only be accessed by using an app you're asked to download. There's all kinds of features for them - noise cancellation, noise passthrough, switching what bluetooth device they're connected to on the fly, an equalizer, customizing functions of certain presses - all great stuff. Unfortunately, it's all locked behind an app. Of course, the app is free, there's no ads, and it's not enormous or anything, but I'm not particularly fond of needing to open an app to access certain necessary features. That said, the sound quality on these is excellent. I wouldn't consider myself an audiophile, so forgive me if my input isn't detailed enough, but the basses are present without being overwhelming, the mids are good, although get a little drowned out. That tends to happen because it's between the bass and treble though. The treble is also good. Music, in general, sounds excellent on these. They're also very comfortable to wear. Wore them for several hours without fatigue or discomfort - a problem for me with all kinds of earbuds, including Airpods Pro. One thing I'll note is that the pairing process was a little finnicky for me. It asks you to pair it through the app, but following its instructions, my phone couldn't find them. I had to close the app and restart, and also reseat the earbuds into the case, close it, and thten reopen it, in order for them to pair. That said, the issue didn't repeat once I paired it to other devices. Battery life is pretty solid. Not bad, not amazing. A little lower than I would have expected, perhaps. It dropped about 50% after a couple hours of usage. One final thing - the case feels cheap. The lid is plasticky, thin, and light. Not a big deal, but yeah, it immediately stood out to me. Overall, these are lovely earbuds, with a lot of excellent features. A few quirks, a few corners cut, but none where it matters most, in my opinion. Would definitely recommend these.

These headphones are a step in the right direction for Sony. They offer a very nice sound palette and a decent set of options for customization. The battery life and comfort go hand in hand as I was able to wear them almost all day listening to music and cleaning my house with almost no ear discomfort and no need to charge them. They didn't seem to weigh down on my ear canals at all so if it weren't for the music I would have forgotten I was wearing them. The noise cancelling is really quite good it filtered out much of what I wanted it to when it was on. The pass through technology still leaves a little to be desired however because my voice when using it still sounds muffled like I'm wearing earplugs which makes it sound out of place among the clearer sounds around me. Also there is the matter of the need for a third party app needed to connect the earbuds to the phone (I have an iPhone) and within THAT there a push toward another third party subscription "3D audio" app. Both of these things cheapen the use of the earbuds just a little bit because it makes me feel like I have to jump through extra steps to use them or purchase extra things to get the full experience with them. When It should be as easy as turning them on and connecting them to my phone. Native integration, or at least minimal app requirement would make using these so much more convenient, especially when all you want to do is put them in and jam out to your favorite tunes. because sound quality is great, battery is awesome, and the noise canceling is really good for getting in the zone. Overall quality and build for these is really good and I would recommend them.

I have a bunch of earbuds in my collection and I am always looking for a good pair to listen to music on the go and not need to remember to pack my bigger over the ears. I will for the long travel times. But for the day to day and grab and go uses, this will be my go-to earbuds. The packaging is minimal and no plastic, which is awesome, but I can do without the mini charging cable. I mean were can you plug this in? Just your computer or laptop. I guess you have to include something. There are people will be asking what charger this will use if not included. For the record, it's USB C. There is no wireless charging, but you do get a nice carrying case. For me the best case to carry is the Pixel Pros case overall. But this one is a bit longer and flatter than what is on the market today. The look, reminds me of Jabras with a few add ons like ambient grills and notches on the headphone to let you know if you have the earbuds correctly inserted in your ear. For me the preinstalled earbuds fit me perfect. No issues using them out of the box. They create a great seal for music listening. On the box you do have literature, but all you need is the QR code to direct you to the Sony Sound app. I have other Sony headphones, so I already have this installed on my phone. I am using a Pixel 9 and once I charged it up and removed the buds from the case, the phone took about 10 seconds to do it's fast pairing. I then wanted to see how well it would pair to my desktop computer at home. I turned on the feature on the app and clicked to pair with another device and my computer immediately saw it and I confirmed the pairing. Super easy! When I initially use headphones, either in ear or over the ear. I normally break them in. My break in period is about a day of usage for about 2 hours straight. The next day I start another session and see if I get the same experience as before. For me the experience was joy. The joy that the sound was so good the first day, it was even better the second. I mean the bass is there. You can go super bass and these drivers can work. However, for my usage, clear bass is what I opt for and for most of the music I listen to. The app I believe is just as important than the hardware itself. Where if you have a good app to handle the aspects of sound, being presets to editing each frequency in an EQ, you just just need it. No 2 ears are the same, like a fingerprint, everyone is different. Some may not like the plastic look that brings down the premium feeling of what Sony is mostly known for, but don't really look at it that way. If the sound is there, and can handle the aspects what I listen to and do it well, it's a great headset or eabud. The ANC is amazing. I mean really really good. Better than most of my over the ears. And it can be edited with the app! Also you can kind of remap the touches on the earbuds too. But you can literally remap it to your hearts desires. You can get what you want, but it's more of a lists that cover most of the bases here. You are not assignging the presses. This is not bad, but I just wish someone told me becuase I feel like an idiot trying to press the screen with no reaction. Either way, it can be done for the most part. To me the ANC vs battery is the most important feature nowdays. This can go over 30 hours and with ANC, this can more than cover most of my traveling/trips. Would I recommend this? Heck yes! It's one of the better in ears I have used in a few years! I am glad Sony stepped up with this model. Oh and you can use one earphone too! And if you remove one ear bud when using both, it can pause for you. I say can, because the app can direct it to if you wish. A great overall package for a not so expensive price!

One side already not working Sound robotic at times