Customer Ratings & Reviews

One side already not working Sound robotic at times

Not happy with the overall size of the product compared to my skull candy sesh evo these are to big and not comfortable

Very difficult to connect to two devices. You have to have the app on your phone and then when I tried to switch between phone and ipad one ear bud would play the ipad and one earbud would play the phone, no matter what I did! Sound quality was just ok, but ease of use was terrible. I returned this item.

Battery life is poor. I have big ears but these are just huge and heavy. ANC leaves a lot to be desired. I would be okay with them if the were half the 130 price.

The new Sony 710N earbuds are light weight and very comfortable. The case is the smallest of the earbuds I own and easy to carry. The case is very secure. Battery life is very good. Sony claims 8.5 hours for the earbuds and 21.5 hours with the case. I have been using these for about a week now and still have 40% charge left. Charging time is about 3.5 hours. Sony has a new app called Sound Connect which allows you to customize the earbuds for noise cancellation which I like to leave off for sound quality but works extremely well. I recently had a power outage that tripped my fire alarms, and I used the earbuds to cancel out the very loud sound from the alarms and it worked great. There are numerous EQ settings that you can choose as well as 2 custom settings where you can set a 5-band equalizer. The earbuds have a touch function for changing tracks, play and pause, increasing and lowering the volume or changing the ANC however in the app you cannot change the tap sequences for the left and right buds so volume for example is preset for 4 taps to raise the volume on the right bud and 4 taps to lower the volume on the left bud and I was not able to change this in the app. I could change this function from right to left but could not change it to single tap for example. All my other earbuds allow for this. Sound quality wise these are exceptional. I have earbuds that cost 3 to 4 times as much as these do and these sound on par with all of them. The sound is open with a great sound stage. The bass, mids and highs blend well together. These can get extremely loud if you want with no noticeable distortion at high volumes. Overall, for the price these are extremely good earbuds and if you are looking for a set of earbuds that sound good and are comfortable to wear and don’t want to spend $200+ these are a great value and sound great.

Bad quality sound like you wood box The noise canceling horrible. I don't know why if is sony

Too big. Hurt ears. Too difficult to pair also. Returning

The earbuds fit so poorly that i couldn’t even wear them

I can’t use Siri to call someone and it always fall from my ear I already try the extra buds still not good.

The buds wont sync with my Apple phone but will sync with an android.

These true wireless earbuds are great for the price. I just wished it had LDAC support. I've used other Sony earbuds before and they always sound great these are no different if you have reasonable expectations. These obviously don't sound as good as their flagship earbuds the WF-1000XM5 but these cost a fraction of the price of those earbuds. These have ANC and is quoted 8.5 hours of battery life with the Buds and 21.5 hours with the case. I typically listen to buds at a higher volume so I don't usually get the rated time but they weren't bad. They also have a IPX4 rating so you shouldn't have to worry about using them outside in the rain or anything as well. As far as the ANC goes it's really good for the price but don't expect flagship level ANC. As for sound quality goes these sound really good after I use the Equalizer in Sony's Connect app. It supports AAC and SBC codecs which is ashame considering this is a Sony product but it's under $150 so it's fine. If you don't want to break the bank and get affordable ANC earbuds these are a great pick.

These buds redefine the amount of bass you can expect to get from earbuds. I happen to love bass, and I love the convenience of earbuds, but to get really good bass, I generally had to wear over-ear headphones. It was just a compromise I had accepted as a limitation with the size of earbuds. Not with these Sonys though. The amount of bass these put out is beyond anything I thought possible with earbuds. And using the Sound Connect app and its equalizer (or preset adjustments), you can dial it up even more. I really just can't say enough about the sound quality out of these. The physical design is also a step up from the last pair of Sonys I used regularly. These fit into the ear much better, have better balance, and feel more secure. Rather than having buttons, these are touch-sensitive, which can be a problem with the wrong design. I have another pair of touch-sensitive buds that are impossible to adjust with accidentally stopping your music or turning off noise-cancelling. These, at least, can be periodically adjusted without inadvertent activation, though I did discover that wiping sweat from around my ear while working out would set off the touch-sensor a lot. While they held up to the sweat just fine, the inadvertent touches mean I won't use them during cardio. The quality of the noise-cancelling was also very good. Overall, just excellent technical performance with a minor complaint about inadvertent touches.

Context: I am not an audiophile. I mostly wear any Bluetooth audio device while being active- i.e. walking, running, biking, etc.. I've tested a LOT of earbuds & headphones- over the ear, in the ear, open, bone conduction, with & without ANC, etc.. I've generally made a couple observations for myself: 1) I must have funny shaped ears because in-the-ear earbuds rarely stay in when being active, so 2) I almost always gravitate to wearing earbuds with an over-the-ear hook so I don't have to worry about losing them 3) connected apps are cool, but not necessary (for me) As for the Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds, they were a surprise exception! - The very first time I took them out of the package, I went for a 4 mile run & THEY STAYED IN!! That had never happened before with a pair of in-ear earbuds. - Typically, I've not found ANC to be very effective in earbuds, but the Sony - WF-C710N's ANC really seemed to work pretty well; it was made even better by the ability (in the useful app!) to make the ANC change automatically for different situations- e.g. on when sitting still & off when being active. - Also in the app is the ability to control the equalizer All in all, and especially at this price point, the Sony - WF-C710N's are the best earbuds I've ever used!

In the box is the headphones in a charger case, usb-c to usb-c charge cord, starter guide and a QR code to the Sony Connect app. First impression - Right out of the box, these headphones in their case have a lightweight yet surprisingly durable design. The case comes with a charging cord but it does not come with an adapter to plug into the wall. The headphones also come with a starter guide and an included with a QR code to Sony’s Connect app, but they are ready to use right out the box. The connect app is pretty convenient to have for customization purposes and the Spotify Tap feature. Spotify tap selects a playlist, radio, or mix from your Spotify to change up the vibe at the tap of your finger. Whatever your most recent 6 playlist or mixes that appear on your page will be selected in order from most recent first. Unfortunately in the app, you can’t customize individual button presses, each ear is either assigned music control or quick access which are their own list of commands. As for commands, the earbuds make an audible sound whenever you tap so you know which command you’re entering, but don’t wait for the sound because then you’re entering the input too slowly. The app also offer the ability to connect two devices at once, however connecting two devices simultaneously simple means it’s easier to switch between the two, not that you can actually use both at the same time. I only have one complaint, I turned off adaptive immediately, as it is useless and battery draining. For context, the place I most often where headphones is while moving, whether it be cleaning, exercising outside, or working. The headphones try to detect whether you are moving or sitting to alter the level of noise control, but I find myself slightly annoyed at the constant change in sound. It doesn’t make a sound to alert you that it’s switching, I’m assuming to make it feel more seamless, then I am left with sudden quietness or loudness as the noise canceling switches. The case itself is light, but has a sturdy magnetic lock that eases my worry that if it’s dropped they won’t go flying. When the headphones are in the case and you open it, the light display tells you the charge of the headphones not the case. Confused me slightly because I noticed the light was orange even though I had just pulled it off the charger, but of course the headphones themselves were dead (this was of course after hours of use, they were halfway charged out of the box). The headphones themselves have great sound, plenty of bass and clear. I will say the noice canceling leaves some to be desired, but isn’t bad. It certainly muffles most quiet sounds, but I can still clearly hear conversations nearby with the noise cancellation on if the music isn’t at least 50% volume. On the other hand ambient sound is very nice, you can hear your surroundings clearly with a touch of music. Calls are very clear, I normally have to have max volume for all calls but it is crisp enough to understand even at half volume. Overall, I would recommend these headphones to friends and family.

The Sony Truly Wireless are an ok budget noise-canceling earbud. I prefer other brands but they are more expensive. These do have all day comfort and are lightweight. The noise-canceling is good and sound quality is ok. They worked for taking phone calls, the people on the other end said they could hear me fine but I often found them to be too quiet and the volume was maxed. My other buds work better for me hearing the calls. I do like that you can use these with one ear and that you can easily swap functionality between sides to better support your preferred ear. This is handled in the app. I liked the ease of using the controls and all the customization. It's nice that the music will stop and start just by taking the buds in and out of your ears. I found this useful in the gym when someone wants to talk to me, there's less fumbling around with controls. However, speaking of the gym, I would not recommend these for working out. The slightest amount of sweat and they kept falling out. I was running on the treadmill and I had to keep pushing them into my ear. I did not like the ambient sound mode. A lot of times I don't need noise-canceling and I want to hear my environment. When I maxed out the ambient sound I still didn't hear a lot of what was going on. I definitely couldn't have a conversation even with music paused. It also seemed like I didn't get very much battery out of the case. The earbuds held their charge pretty well but the case seemed to drain fast. The case doesn't feel very durable either. These have an interesting Adaptive Sound Control that will change your settings base on what you are doing and where you are. It sounded good on paper but I really didn't care for this. It requires the app to track you constantly and then it will change if you are sitting or moving. When at the gym I wanted to hear people around me so I know if I need to move and the Adaptive Sound kept turning on noise-cancellation. I'm sure over time I could fine tune this but I didn't care to put the energy into it. There's also 360 audio that gives you a more immersive feel but the best I could tell was that you needed special apps with subscriptions to use this. The demo sounded good but I'm not looking for my money going towards extra subscriptions. At the end of the day I really wouldn't recommend these unless someone was on a budget or they were going to use noise-cancellation a lot.

These are okay, I'm not the biggest fan of mid-range headphones as they sacrifice on features or sound quality or both. If you spend a little more, you can get something better. Specs can be found online so I won't go over them here rather I'll just focus on my experience. Pairing with my iPhone and my MacBook was generally effortless. The app has a lot of features but I've always found Sony's app way too cluttered (like they're instruction manuals) and utterly confusing to use. I used to own a pair of Sony over the ear headphones and felt the same way about them. So, I just decided not to use the app unless I really needed to. So, focusing just on quality and other experiences, I felt that the sound was decent but comparing them to another pair of earbuds made by another company that costs just a little bit more, there was no competition - the Sony's just don't hold up to the others. I also don't like the touch control surface on the earbuds. All in all I would look elsewhere if you're willing to spend a bit more.

Great size, color, sound and good noise cancellation for the cost and size of headphones

EASY WIFI CONNECTION SOUD Im focus in my music and my chores

Don't move your head or they will fall out. Average sound quality.