Customer Ratings & Reviews
- Model:
- WFC710N/L
- SKU:
- 6620464
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-C710N Truly Wireless Noise-Canceling Earbuds, particularly praising the great sound quality, more than adequate battery life, and comfortable fit for extended wear. Additional benefits include seamless wireless connectivity, a nice design, and a compact case for portability. However, some customers have expressed concerns regarding the touch control surface on the earbuds.
This summary was generated by AI based on customer reviews.
Blue is the Color!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful earphones! Quality is excellent! Does exactly what I want and needed when I do not want to wear my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparky,
We are thrilled to hear that you find your new earphones beautiful and that the quality is exactly what you were looking for when you want a break from your larger headphones.
The WFC710N is a fantastic choice for those on the go, offering Digital Noise Cancelling to block out unwanted background noise and an extra-long battery life of up to 15 hours so you can enjoy your music all day.
Thank you for choosing Sony.
Regards,
Dominick
Buttons don’t function
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button on the right ear bud didn’t work straight out of the box. My son passed away right after purchasing them so I was unable to return them. The sound is ok, but they do not function as they should.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TraciM,
We are incredibly sorry to hear about the passing of your son. Please know that our thoughts are with you and your family during this deeply difficult time.
We want to do whatever we can to help, and make sure your headphones are working exactly as they should without causing you any extra stress.
When you feel up to it, we recommend trying these two steps to see if they resolve the button issue:
1. Reset the Headphones
A simple reset can often clear up communication glitches between the earbuds. You can find the step-by-step instructions here:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
2. Initialize the Headphones
If a reset does not work, initializing the headphones will restore them to their original factory settings. You can follow the guide here:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
If the right button still does not function after trying these steps, please reach out directly to our dedicated technical support team so we can review your options and find a solution:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Best regards,
Dominick
Switched from JBL to Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the JBL endurancePeak 3's and had nothing but issues. But after I switched to Sony those issues went away. I highly recommend these earbuds
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NakaiR,
Thank you for choosing Sony!
We're excited to hear that the WF-C710N earbuds have made such a positive difference for you. It’s great to know they’ve resolved the issues you faced before and are now delivering a reliable and enjoyable experience. Thank you for recommending them—your support truly means a lot!
Best regards,
-Fred
Sounds good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ear buds for the money id definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devb,
It is great to hear that you are finding so much value in your WF-C710N earbuds! We worked hard to pack high-end features—like our Digital Sound Enhancement Engine (DSEE) and reliable Noise Sensor technology—into a compact, affordable design. Knowing that you would definitely recommend them to others is the best feedback we could ask for, as we aim to make high-quality audio accessible to everyone.
Thank you for trusting Sony with your daily listening.
Regards,
Dominick
I wish the had more options
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they had more options in store...i got these because that's all they had in store
I would recommend this to a friendGood but not great for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some really good sounding earbuds! My only problem was they fit. They moved too much for my liking. Work keeps me moving and they did not work out. Still would like to get with the foam tips like the big brother type. Still not a bad product
I would recommend this to a friendGift Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, beyond amazing for the price. My husband was so shocked and amazed with his gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TabreciaF,
We are honored to hear that the WFC710N made such a fantastic impression and that your husband was so surprised by his gift. It is wonderful to know that the performance exceeded your expectations, especially considering the value they offer. Knowing that our products can play a part in such a special moment is truly the best feedback we can receive.
Thank you for choosing Sony.
Regards,
Dominick
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to replace my pros, solid all around. They come with an app that allows the to operate like an apple ecosystem AirPod. Battery life is slightly less good.
I would recommend this to a friendBrand response from SonyListens
Posted .HI TyshaunJ,
We appreciate you choosing the WF-C710N earbuds and are glad they are a solid replacement for your previous pair. We specifically designed the Sony Headphones Connect app to give you deep customization, so we are thrilled you're enjoying those features! Regarding the battery life, please ensure the noise-canceling (ANC) is set to your preferred mode in the app, as constantly running ANC can impact battery performance. If you continue to notice unexpected battery drain, please make sure your firmware is updated through the app. Thanks for choosing Sony.
Best regards, Eliab
Sony Ear Pods
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these ear buds as they weren't large for my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeggysT,
We are sorry to hear that the fit of the WF-C710N Truly Wireless Noise-Canceling Earbuds was not suitable for your ears, leading to a return. Comfort and a secure fit are essential for the best audio experience, and we understand if the size of this specific model didn't meet your needs. We encourage you to explore other Sony true wireless models, such as the WF-1000XM5, which come with different tip materials and are engineered for various ear shapes, to find a set that provides a larger and more secure fit.
Thanks for choosing Sony.
Best regards, Eliab
Better than samsung headphones but still has issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than samsung headphones but still the case doesn't keep a decent carge like samsung and had issues with only one headphone connecting
I would recommend this to a friendWonderful Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but pricey. Works well, and can handle sweat. Great overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Henderson,
Thank you for choosing Sony!
We're elated to hear that you appreciate the performance and sweat resistance of the WFC710N earbuds. Your recognition of their quality means a lot to us, especially as we strive to deliver products that enhance your experience. Thank you for sharing your thoughtful feedback—it truly encourages us to keep delivering great value.
Best regards,
-Fred
Sony and Best Buy for the win.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item so much that i bought a second pair as backup. Using locker pickup made it even easier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zchameleon,
We are thrilled to hear that you love your WF-C710N earbuds so much that you’ve already picked up a backup pair! It is wonderful to know that the Glass Blue color and the convenient locker pickup at Best Buy made the experience even better for you. We appreciate your loyalty to Sony and are glad these earbuds are working out so well for your daily needs. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Great Sounding and Well-Designed Earbuds!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF-C710N Truly Wireless Noise-Canceling Earbuds are well-designed, with nice features and great sound. Following are my observations after testing them out for the past few days: - The earbuds come in a nice, compact case. The earbuds last up to 8.5 hours on a full charge, but the case provides another 21.5 hours of charging. The case has LED lights to let you know the charge status. - You can use a QR Code to take you to the Sony App to download. Setup and operating instructions are found in the App. Setup is easy as the App prompts you through the steps and functions. They paired to my phone right away via Bluetooth. - In the box, you get the earbuds, case, charging cord, small and large earbud tips, a quick setup guide and instructions. - I switched to the smallest tips. I often struggle with earbuds, as I have small ears and ear canals, but these fit great with the small tips on. They are snug and will not fall out during normal activity. I have found them comfortable to wear, all day long. - Using simple taps to one ear or the other, you can control the earbuds. With the taps, you can turn on and off the noise-canceling feature, answer/end/ignore phone calls, increase/decrease volume, play/pause/start music, skip forward or backwards, and activate the voice assistant. - The noise canceling feature works great and truly block out the ambient noise around you when you want to focus on a call, music or whatever you are listening to. When I wear them at work, I turn off the noise-canceling feature, as it allows me to listen to music, but still be able to hear if a co-worker is talking to me. - These earbuds work great for phone calls. I can hear the caller and the people I've called can also hear me loud and clear. Likewise, they also work well for video-conferencing. - You can choose to wear one or both earbuds. The features still work with a single earbud in. - My music all sounds great with these earbuds! I have tested them out on a wide variety of music across multiple genres, and it all sounds great, clear and has no distortion, even when I turn the volume up. I get a much better bass response with these than with other earbuds I've tried in the past. - The App is very useful to adjust various settings and you can control the earbuds though the App also, if you prefer that. I like the Equalizer function, and the ability to select from presets or go in and customize the EQ settings myself. Over all, the Sony WF-C710N Earbuds are great and will work well for me, whether for work, home or travel.
I would recommend this to a friend Present for christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how they will be because it is a christmas present. The person at best buy was a big help
I would recommend this to a friendGreat juy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on sale with gift cards. Extra great deal for Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mx785,
It is truly wonderful to know that you scored such a fantastic deal on your new earbuds! We are delighted that you chose to use your gift cards to experience the high-quality sound and noise-canceling capabilities of the WF-C710N. It’s always a win when you can pair great value with a premium listening experience.
Thank you for trusting Sony.
Best regards,
Dominick
Good Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Once set to go, there was no problem with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Bashful!
We are so pleased to hear that your WF-C710N earbuds are working well for you. It's great to know that once you had them set up, you haven't had any problems.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice, but they do cut out once in a while.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JerreneW,
We're so glad to hear that you’re enjoying your Sony earbuds and thank you for sharing your 4-star rating! The WFC710N pairs clear sound and comfortable design for everyday listening, and it’s great to know you’re pleased with them overall. If you notice occasional audio cut-outs, checking for Bluetooth interference or making sure your earbuds are within range can sometimes help improve the experience; Also, making sure that the device is up to the latest firmware update can help! You can check that information in the Sony Sound Connect app.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Simply amazing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] They have all the features i was looking for at a great price. They are better than the buds pro 3 and airpds pro 2 imo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Darren,
Thank you for choosing Sony!
It brings us great joy to hear that the WFC710N earbuds have all the features you were looking for at such a great price! We're delighted to know that you find them superior to other earbuds. Thank you for your wonderful feedback!
Best regards,
-Fred
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance on these earbuds is great, happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MiguelC!
We’re pleased to hear that you are happy with your purchase. It is great to know that the performance of the WF-C710N is meeting your expectations.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great product-- very pleased; and nice service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent products. I owns comparable earbuds ((price) with other brands --but SONY is the best. Great service @ the Cedar Rapids NE store!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MitchCumsteen!
Thank you so much for sharing your feedback!
It brings us great joy to hear how much you're loving your new WF-C710N earbuds.
The earbuds were designed to offer clear sound and noise cancellation that lets you focus on your favorite music and podcasts.
Thanks for choosing Sony!
Best regards,
Estefany