Customer Ratings & Reviews
- Model:
- WFC710N/L
- SKU:
- 6620464
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-C710N Truly Wireless Noise-Canceling Earbuds, particularly praising the great sound quality, more than adequate battery life, and comfortable fit for extended wear. Additional benefits include seamless wireless connectivity, a nice design, and a compact case for portability. However, some customers have expressed concerns regarding the touch control surface on the earbuds.
This summary was generated by AI based on customer reviews.
Very recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and a better option compared to the higher price ear buds
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, ThomasH!
We’re glad to hear your WF-C710N earbuds are working great. It’s rewarding to know you find them to be a high-quality, high-value alternative to more expensive options!
Best regards,
Gus, Sony Social Media Team
Great Sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality is one package. The headphone really do a great job of canceling out sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ParadiseB,
Thank you for choosing Sony!
We're excited to hear that the WFC710N earbuds are delivering great quality and effective sound cancellation all in one package. Your feedback highlights the care we put into creating an immersive listening experience, and we truly appreciate you sharing your thoughts with us.
Best regards,
-Fred
Upgrade from the 510s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from the 510s (Which are still good earbuds) An upgrade to better noise canceling and the tap the earbud function. Battery life could be better, though
I would recommend this to a friendNew buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great very clear and a great value nice colors as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DawnB,
We are pleased to hear that you are enjoying the clarity, value, and color of your new earbuds! We strive to combine style with high-quality performance, and it's great to know we hit the mark for you. Thanks for choosing Sony.
Best regards, Eliab
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make a great gift for any age makes time relaxing for all
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, GarySmickey1!
We are so happy to hear that the WF-C710N is helping everyone stay relaxed. Its lightweight design and noise-canceling technology are perfect for finding that "quiet moment" anywhere you go.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good. I like the bluetooth.Make it easy to make a call and receive a call.Listen to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbdouG,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WFC710N earbuds and appreciating the ease of Bluetooth connectivity. It’s wonderful to know they make your calls and music listening simple and convenient. Your feedback motivates us to continue delivering products that enhance everyday experiences. Thank you for sharing your positive thoughts!
Best regards,
-Fred
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works well. Impressed with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleeP,
Thank you for choosing Sony!
We’re honored to hear that the WFC710N earbuds are impressing you with their performance. It’s wonderful to know they are working well and enhancing your audio experience. Your positive feedback encourages us to keep delivering quality products that users can rely on.
Best regards,
-Fred
Could be better but decent for its price point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality. Not the greatest for workouts. When running it stutters a bit. After a while its not noticeable but still a con imo. Also it still connects to phone even when both buds are in a case after a week of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardH,
Thank you for considering Sony products.
We're sorry to hear you're experiencing some issues with your WFC710N earbuds, especially the stuttering during runs and the connectivity problem while they're in the case. This is definitely not the experience we want for our customers.
We would love to help you resolve this. Please contact our support team at your earliest convenience by clicking the link here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. They can gather more details about what's happening and provide you with some troubleshooting steps that should help with both the stuttering and the case connectivity.
Best regards,
-Fred
Satisfied, customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear phones plus super service and I was at a great price . Love this store !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, RobertV!
We are so pleased to hear how much you are enjoying your WF-C710N earbuds. It is truly rewarding to know that you are happy with both the great sound and the price. We designed these earbuds to provide a high-quality experience at a great value, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Awkward controls, unstable connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most common actions, such as pausing, switching tracks, changing the volume, and noise cancellation mode, are very awkward to perform with these headphones. You have to train yourself like a telegraph operator using Morse code. In addition, the sensor is very sensitive, which causes a lot of false positives. The only plus is the good sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DolunP,
Thank you for considering Sony products.
We sincerely apologize for the issues you’ve experienced with the WFC710N earbuds. While we're glad to hear that you enjoy the sound quality, we understand the difficulties you've encountered with the touch controls and sensor sensitivity. Your detailed insights are invaluable and will be shared with our Sony team as we continuously work to enhance the user experience.
For your convenience, please feel free to explore this helpful guide on optimizing the touch sensor functions and troubleshooting common issues:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827238.html?search=sensor
If you need further assistance, please don’t hesitate to reach out to our support team at:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for helping us improve.
Best regards,
-Fred
Decent ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price. I would recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricS,
Thanks for the kind words! We're delighted that you're enjoying your WFC710N earbuds and would even recommend them.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Overrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but hissing sound is more noticeable when using ANC.
No, I would not recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Present for my son, he loves them and uses them all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, StevenR!
We are so pleased to hear that the WF-C710N earbuds were a successful gift and that your son loves them and uses them all the time.
It's wonderful to know they've become a favorite part of his daily routine!
Thank you again for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Cute but falls out a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best part is the color and transparent plastic. Constantly falls out of my ears and doesn’t block sound out well. Okay for price. Bought to replace lost AirPods.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kristen,
Thanks for reaching out and sharing your feedback about your WF-C710N earbuds. We're glad to hear you're enjoying the color and the transparent plastic look.
However, we're genuinely sorry to hear that they are constantly falling out of your ears and aren't giving you the sound blocking you need.
We strongly recommend trying out the different-sized earbud tips that came in the box. Sometimes just swapping from the medium to the large or small size can make a huge difference.
We hope this helps.
Thanks for considering Sony products and for the honest review.
Best regards,
Estefany
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok. Just not loud enough for me. I returned them
No, I would not recommend this to a friendMid range earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pair of earbuds but connecting them was a big hassel. They had little to no instructions and had to scan QR code to download an app to use them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SHAUNM.
We understand your frustration regarding the initial setup, as the seamless pairing experience is a top priority for us. While the earbuds will automatically enter pairing mode when taken out of the case for the first time, to manually pair with a new device, you must place the earbuds in the case, keep the lid open, and press and hold the pairing button on the back for approximately five seconds until the indicator light begins flashing blue, which signals the pairing mode is active. Furthermore, downloading the companion app, Sony | Sound Connect (formerly known as Headphones Connect), is necessary to unlock all core features like adjusting the noise-canceling settings, customizing the Equalizer, and receiving crucial firmware updates that optimize performance and connectivity over time.
Thanks for choosing Sony.
Best regards,
Eliab
great buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ear buds ...... and the value is exceptional . i bought them on sale for $80. I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xboxgift, thank you for sharing your awesome experience! We're ecstatic to learn you're enjoying your Sony - WF-C710N earbuds. It's great that you caught them on sale! Amazing sound and noise canceling at a great value is exactly what we aim for. We really appreciate the recommendation and hope they keep delivering an exceptional listening experience every time! Thank you for choosing Sony. Best regards, -Dominick
All frustration, No reward....don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for 5 months. If you are looking for a constant and unending source of frustration......these are the earbuds for you. You have to constantly reset them due to one earbud not charging, not connecting properly, the case not charging. You are forced to download an app just to use the earbuds. The earbuds will not work, without the app. The battery doesn't last very long. It's not worth the 1 thing that does work well....which is the noise cancelling. It's very effective I promise, but for 90+ to 129+ bucks.....don't bother wasting your money like I did. My one earbud says 10% while the other earbud and case is at 100%. I take care of my things. I'm convinced that made it this trash so youd have to buy another and another. EW
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Echoserenade,
Thank you for considering Sony products.
We sincerely apologize for the frustration and inconvenience you have experienced with your WFC710N earbuds. Your experience is important to us, and we want to help improve it. To address the issues you mentioned, we recommend the following steps:
Firmware Update to Version 1.0.5: Installing the latest software can enhance performance and functionality. Detailed instructions are available here:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c710n/software/00369643
Reset the Headset: This clears temporary bugs without deleting pairing information. Instructions can be found here:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initialize (Factory Reset): If resetting doesn’t resolve the problem, a full factory reset may help. Please note this will erase all pairing data. Instructions are here:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
If the issues persist after these steps, we encourage you to contact our dedicated support team for further assistance and advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your patience and hope to help resolve this promptly.
Best regards,
-Fred
Not so great for price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For these being a low budget quality earphones they perform less than the JBL’s. This has huge connectivity and handshake issues. And the sound quality is subpar.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelP,
Thank you for considering Sony products.
We apologize for the connectivity and sound quality issues you've experienced with the WFC710N earbuds. We understand how disappointing it is when your earbuds do not perform as expected, especially in comparison to other brands. We suggest following the steps outlined in this article to help resolve the problems: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001825813.html.
If the issues persist, we want to help get this resolved and recommend reaching out to our dedicated support team for further assistance. You can find all the contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Sony noise canceling earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m new to the earbud game and these came highly recommended. They are very nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimV,
That's awesome to hear! We're thrilled your first venture into the earbud game with them has been such a positive one, especially with a 5-star rating! The WF-C710N are designed to offer impressive noise cancellation and great sound quality in a comfortable, lightweight package, making them an excellent choice for anyone new to the world of earbuds.
Thanks for choosing Sony, have an amazing day!
DiegoV