Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Not for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality was solid overall, but not a fan of the ANC. I traded these in for some Sennheiser 560s and I’ve been enjoying those a lot more. Could see these having a place for travel but not great for daily listening imo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelO,
Thank you for considering Sony products.
We regret that the Active Noise Cancellation (ANC) on the WH-1000XM4 did not fully align with your daily use preferences, despite the excellent audio quality.
Please rest assured that your feedback regarding the ANC has been carefully documented and promptly forwarded to the Sony team. Such insights are essential for driving continuous improvements.
Thank you once again for taking the time to share your experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Incredible sound awesome style for all times!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great use for my benefit. The purchase was worth it and I would recommend this product to people who are looking to invest in high end and sleek headphones for everyday use. The headphones include an incredible noise cancelling system and provide the best quality of sounds for your music, audiobooks, and anything else you can think of!! The headphones come in 3 different astonishing shades of color that go with almost any outfit you can put together. The microphone system is also great and is very helpful for taking meetings for work or even just calling a friend or family!! Overall I think the purchase was very worth it and im looking forward to future new products of Sony that will be just as amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SonyBuddy! We're happy to hear that you are impressed with the Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Noise Cancellation is Unmatchable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation! It has always been hard to beat Sony in this category. These will not let you down.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ryno!
We are absolutely thrilled to hear your high praise for the noise cancellation performance of your WH-1000XM4 headphones! It is incredibly rewarding to know that we continue to meet your expectations in this category, and we appreciate your strong confidence and recommendation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Sony xm4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the top right here and you can’t change my mind. One of the best sounding noice canceling headphones. But they shine amongst others because they are lightweight and the touch controls bring that next level plus the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gvbrio, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headset is very nice quality. The sound is amazing and the noise canceling is the best I’ve ever experienced. I would recommend these if over the ear is what you like.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Eddie!
We are so pleased to hear that you find the quality of your WH-1000XM4 headphones to be very nice. It's rewarding to know that you are enjoying the amazing sound and that you feel the noise canceling is the best you have ever experienced. We designed these headphones to provide a premium and immersive listening experience, and it's great to know we've succeeded.
Thank you again for your strong recommendation and for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
SUPERB Quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like literally Legit!! Oh my gosh! First, as you can see on the 2 photos, colors might change visually in the picture, that's why I put a flash when I took it on the 1st picture. That is the real color. A grayish stone color. Looks fab! Second, the quality is superb. When you put it on, the noise cancelling feature is on point. It does its job. When you listen to music, it gathers the sound including base etc so you can hear all dynamics perfectly. When I watch a movie, I was in goosebumps as it really feels I am i theatre. Holy molly!!! Must buy and will recommend it to my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianV, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound and has amazing bass and sounds way better than the airpods pros if youre wondering
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhmedM!
Thanks so much for giving us your thoughts on the WH-1000XM4 headphones.
We are immensely pleased to hear that you're loving the sound and especially the amazing bass!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much. I’ve been on the hunt for a good pair of headphones and these ones are the best. and the noise canceling is just perfect. Only problem I would say I have with it is the battery life. It’s DECENT. But again, these are my first pair of actual headphones ever so I’m not sure how others are in the market when it comes to battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StacyN, Thank you for the 5-star rating! We're thrilled to hear that you love the noise-canceling feature and overall performance. Regarding your concern about the battery life, it's important to note that the usage time can vary depending on the settings and how the headphones are used. For instance, turning off features like DSEE HX Auto or the Equalizer setting in the Sony | Headphones Connect app can help conserve battery life. For more details, please refer to this link: https://www.sony.com/electronics/support/articles/00265295
Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Best Buy Sells a Great Sony Headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone sound and excellent reliability and performance over 4 months! Battery duration is truly unbelievable. Best Buy sells the best in audio!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vick, Thank you for the 5-star rating! Good to hear you like the amazing sound, excellent reliability, and long battery life of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Pleasantly Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the previous version for two years now. These have exceeded my expectations. The sound is clearer while adding a wider soundscape. The noise cancelling have been improved. Ambient sound inclusion feature sounds clearer due to a reduction in static noise polluting the sound. My favorite feature however, is the multipoint device switching. I use these at work so being able to go easily from one phone to the other is a godsend. The only con for me is that I don't own two of them.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, DmelleC! We're glad that you are impressed with the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I love the features it comes with (hand over the right side will increase ambient sound to allow you to hear what’s going on). I also love that the app allows me to change the audio equalizer. I love the Excited equalizer (just enough bass and clarity). However, the I did experience some discomfort wearing these headphones. But it’s because my ears are used to in ear earbuds. So if you’re transitioning to over the ear headphones, it may feel weird at first. But after a while, I’ve gotten used to it. They are also super easy to set up, I had no issues. The battery life is also too notch. Absolutely love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyG, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones. Probably the best sounding that I’ve ever heard and very comfortable not to mention unmatched noise cancellation. Very customizable eq so good for all music genres and tastes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShreyasM, we're glad you like the sound quality, comfort and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Awesome for those with sensory issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ever! I have sensory issues so these headphones do an AMAZING job of blocking out sound. When i need pure silence, I pair these bad boys with some 'loop' earplugs. Sound is stunning, listening to music has never been more enjoyable. My ears do get sore after using them after a while, but otherwise these headphones have been relatively sensory friendly! My spouse loved mine so much, they got their own haha!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quynh, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Marvelous Marvelous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the game; noise cancellation is great. They’re are so comfortable; my ears I appreciated it!!!! 10/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraV, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Our teens both love them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked them so much we bought another set so both our teens had excellent quality super comfortable headphones. & great noise cancelling really helps my sensory hypersensitive teen, who wears them everywhere even the beach
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelW, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
10/10 recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling feature has been a life saver. I love that you can customize to your daily routine. Comfortable to wear. Battery life lasts a good amount of time. Charges quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
Perfect! We're glad that you like the noise canceling function, comfort, battery life, and charging function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
GET THEM
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really nice headphones, they are very quick at charging and the battery life lasts me for days tbh and the sound is amazing. super worth the money plus they're cute!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jr16,
Thank you for sharing your honest review of our Sony WH1000XM4. We are very pleased to hear that you like the sound quality, the design, how quick to charge the battery and how long the battery last. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Comfortable and Excellent Noise Cancelation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling on these is a huge upgrade compared to my Beats Studio 2. They’re also noticeably lighter and more comfortable for long use. I really like the auto pause and resume feature too.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Satisfying punchy Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Satisfying punchy bass. I tried XM5 and Beats Studio Pro but XM4 is superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Thank you for your awesome review! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
The Best Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've ever bought. The sound quality is amazing and the headphones are very comfortable. The noise canceling is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CydneyS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl