Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light fitting, sleek design and studio quality. Cant recommend a better headphone for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus,
That's great! We're glad to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Comfort, Sound quality
Sony on the come up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, the best noise canceling headphones on the market. The durability of the materials and the build of it really does, make you feel like these are top of the line headphones, and not like those other ones where they use cheap materials. The comfort on this thing is immaculate, and I have a big head, so that says a lot. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shabadinglabadong,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sony Headphones Noise Cancelling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these headphones is amazing and the app is good to find the perfect sound tailored to my ears. It works both wirelessly and wired useful for all scenarios and devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ross,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality and application of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Skullcandy Crusher ANCs bow in respect to these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You already know. These are by far the best headphones for the price. I originally had the skullcandy crusher ANCs, and thought I would miss the bass. However upon revisiting them today, the clarity of the Sony's sound with great bass, far outweigh the eye rattling subwoofer bass from the ANCs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteamRawrStepOfficial,
We appreciate the 5-star rating and we're glad you like the noise canceling,clarity and bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Bass, Sound quality
Best headphones for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Clear sounds at all tone levels. Crisp and clear bass. Well crafted for the frequent flyer traveler. Highly recommend! You will not be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DLC1,
Perfect! Thanks for your wonderful feedback and we are delighted to hear that you are pleased with the quality of our WH1000XM4 as well as the audio performance of it. Thanks for the recommendation and for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best headset bought..Value for money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headsets for my daughter and she is very happy with the sound quality as well as battery life. Best headset bought so far and brings the Sony Quality with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunitaG, lovely! We're glad your daughter is happy with her new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these are the best ANC headphones on the market. I have owned the XM2, XM3 and now the XM4. yes they are pricey but i happen to buy mine when they were on sale. these fit perfectly around my head and ears and now they offer synching between 2 devices. if you buy these you will not be disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayJay89,
Great! We're glad that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and look. I live in a very noisy place and the noise canceling is incredible, it completely drowns out the outside creating a peaceful atmosphere. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Margaux!
We are absolutely delighted to hear how much you are enjoying the WH-1000XM4 headphones and their amazing quality and look.
It’s especially rewarding to know that you find the noise canceling to be incredible! We designed the XM4s to truly drown out the outside world, and your feedback about them creating a peaceful atmosphere even in a very noisy place is a perfect validation of that technology.
Thank you again for your strong recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
best headphones!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.high sound quality, very good at blocking noise and extreamly comfortable to wear - especially if you have pierced ears and you don't want direct pressure on your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roncho,
Thanks for sharing your great experience with us! We're glad to hear you like the high sound quality, comfortable fit, and noise canceling features of your WH1000XM4 headphones. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After needing an alternative to in-ear buds that gave me issues, I moved back to over ear headphones with this set. The experience has been great so far. The sounds are rich and vibrant. Connectivity has been flawless. I have no regrets so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarkTank, Excellent! We're thrilled to hear you like rich and vibrant sound and seamless Bluetooth connectivity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
But buy buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I have had them for 2 years now and use them for everything. I have tried higher end headphones and these win buy a. Long shot. I would get these still to this day over the xm5 and xm6. Price and sound is unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
We're so glad to hear that the WH1000XM4 headphones have been your go-to for two years and truly stand out for their unbeatable price and sound quality—even when compared to higher-end models. Thank you for giving us 5 stars and mentioning their versatility!
Thank you for choosing Sony. We hope today is fantastic!
DiegoV.
- Pros mentioned:Battery life, Sound quality
Much better than surface 2 and Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I have tried the big 3 consumer NC headphones and these beat the other two. I love Sony sound, but the new EQ has something for everyone. You can dial in a Bose-esque sound profile. I wear for 4-6 hours per day constantly streaming and I get 4 days use from these (NC on). Get them on sale, these are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrDres, That's great! Thank you for the awesome review! We're thrilled to hear you love the sound quality, adjustable EQ, long-lasting battery life, and overall features of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one but broke i love the audios on these headphones perfect for my 5k runs or gym workouts overall my favorite
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JuanB!
We are so glad to hear you’re back to using your favorite headphones! It’s awesome to know that the WH-1000XM4 is your go-to companion for those 5K runs and gym sessions. We designed them to deliver that perfect audio experience to keep you motivated during your workouts.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound than my audeze maxwells Wish i could use em for gaming
I would recommend this to a friend - Pros mentioned:Sound quality
Did you hear that?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I was sceptical of noise cancelling headphones, so I took a shot in the dark after a bit of comparisons online. I couldnt personally go out at test any, but I highly recommended before buying based on each persons' preferences. I have larger ears and it comfortably sits over them for extended periods of time. Sound quality is great and noise cancelation takes me to a deeper dimension of my dissociation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipHaynee, thanks for the amazing 5-star review of the WH-1000XM4 headphones! We're thrilled you love them, especially the noise canceling feature and comfort. Your recommendation about personal preferences is spot on. Enjoy the enhanced listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Quality Product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have many merits: They sound great using Blue Tooth. They are comfortable and easy to used. Their noise cancelling works well. I need to live with them to make further evaluation. Best Buy matched the Amazon Prime Day price with a faster delivery date. I also got a small rewards discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMNak,
Awesome! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent and great in terms of sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, lucifer
We're thrilled that you're loving your Sony WH1000XM4, equipped with a powerful processor that ensures premium sound quality, offering well-balanced audio with deep bass and clear mids and highs, as well as soft ear pads for long-term wear. We're glad it's hitting the mark for you. Enjoy the music! Thank you for choosing Sony! Regards, - Dominick
- Pros mentioned:Comfort, Sound quality
A good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on a whim. But I do not regret this decision at all, great sound, incredibly comfortable to wear, and great features! Definitely recommend if you want to invest in good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaS,
Thanks for your recommendation! We're glad that you are happy with your purchase and you like the sound quality, noise canceling feature and comfortable design of our Sony XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best Headphones on the Market
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb sounding headphones, Long battery life and it's great that a cable is included for earphone jacks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovieMan, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Roku soundbar & LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality. They hook up easily to my Roku soundbar and LG tv. My complaint is that they do not easily switch from tv to phone if I get a call while watching. Very disappointing feature but I basically use them for my tv so it isn’t a dealbreaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Awesome! We're thrilled to hear you like the ease of installation and excellent sound quality of your Sony WH1000XM4. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam