Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Noise reduction.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for study days when you need to block out everything around you and focus. And the ear pieces are really comfortable when having these on for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer,
Perfect! We're thrilled that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best wireless headphones EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is awesome, so comfortable to wear. I use them to listen to audiobooks without disturbing anyone around me. Also late night TV bothers no one else and I can hear like it was a theatre. Stereo surround sound is awesome! I made a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreeDoc,
Awesome! We're thrilled that you are enjoying the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Perfect!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before i settled on these i tried JBL - Club 950NC Wireless Noise Cancelling Over-the-Ear Headphones and the quality and sound is night and day. These sony headphones has very good noise cancelling, bass and overall sound. Ive tried many headphones and these are top 2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hollywudjones, Wow! Thank you for sharing your thoughts and experience using your WH-1000XM4! We're glad you're enjoying all the improvements we made on these headphones especially the noise cancelling feature and superb sound quality. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets are absolutely sleek and stunning in design and the noise cancellation when I’m at the gym makes me feel like I’m the only one there. Amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mark, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great good sound, the noice canceling is awesome. They wrap around the ears very softly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon, we're glad you like the sound quality and noise canceling feature of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Perfect headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have the best sound quality out of every one headphones out there, great battery life too. Ease of use with the gestures. No headphones come even close to these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VincentL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
EXCELLENT headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my daughter after she started eyeing mine. I'm a bit of a headphone hoarder and have way too many pairs given that I only have 2 ears. The sound on these rivals the AirPods Max, for a much lower price (about half at the time of this review). The noise cancelation is amazing, the sound quality stunning, and the best part - they fold up, unlike their expensive competition. If I'm going on a trip and space is at a premium, I'm choosing these over the AirPods Max. For me, I can't really even tell a difference in sound. I wanted to buy the xm5 for myself, but honestly I can't justify it as mine still work perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JLA2018,
Fantastic! You've made a great choice! We are very happy to know your satisfaction with the amazing noise canceling feature, superb sound quality, stylish design, and reasonable price of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Great headphones, garbage controls
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look and sound great. I prefer them to my bose headphones. That being said, the touch controls on the headphones are a huge steaming pile of garbage. Whoever had the bright idea to implement it was either in to deep to back out or purely clueless to what people want in their products. I have 20 year old vending machine headphones with better controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gubble, Thank you for the amazing review! We're thrilled you like the overall design and great sound quality of your new Sony headphones. We appreciate your feedback about the touch panel sensor controls. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony WH1000XM4 by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable! The noise cancellation is sensational and the sound quality is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnarosaO, we're glad you like the comfort, noise canceling feature and sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Weight
Best wireless headphones!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best over the eaf headphones ive ever purchased! Love the multi connect feature so i xan connect my phone and my ipad at the same time. Very light weight and comfortable. Works great eith my android phone. Best yet, battery life lasts 20+ hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ygb77,
Awesome! We are glad you like multi connect function and battery performance of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Some great features. One annoying problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The noise cancellation is awesome. It is on par or slightly better than the Bose QC 35 II. It is more comfortable to wear for extended periods of time than the Bose (at least for my ears). Cons: The biggest problem I have is that when restarting the headphones, the volume always starts at maximum. I am using the iPhone app. Sometimes the volume control on the iphone app is not responsive when on a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuiceLover, Awesome! Glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback with the volume level as this will help improve our products. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
High quality geadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling, great audio, still great in 2025
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Solomon,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones continue to deliver excellent noise canceling and great audio quality even in 2025. Your continued enjoyment of the product truly reflects the care and innovation we put into our technology, and we appreciate you sharing your experience.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort
I Love It
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's comfy and doesn't hurt my ears after wearing it for a while. The battery life is really good. Easy to connect to any device
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarM,
Great! We're glad that you are enjoying the comfort, battery life, and connectivity of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and long battery life! I would greatly recommend these headphones to anyone who has the money for them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yt1106,
Perfect! We're thrilled that you are enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
xm4 > xm5 : For the price and comfort, xm4 win.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had both the xm5 and xm4, and yes, the xm5 sounded slightly better. But not $200 better. The xm4 are also more comfortable for big heads like me, along with big ears. You can get these on a great deal (usually $250), which I am extremely happy with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicholas, Great! We're really glad to hear you're happy and satisfied with the exceptional comfort, amazing sound quality, and overall performance of our WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Nice SOUND headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very good, much of the surrounding "noises" are nullified by the snug fit. It's comfortable for long periods of time, the jack/cable are high quality construction and the headphones themselves are of "sound" quality. I highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronS, we're glad you are enjoying our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 / 5 Purchased for my wife - who shares my office space. She notes that during my conference calls she can still hear me; however, if I am not actively talking, the background noise gets completely drowned out. Not disappointed about the noise cancelling, however, not 100% impressed with it. Battery life is great, music quality is great, and build is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tdyk,
Thanks for sharing your review and experience with the Sony WH1000XM4. We're glad that you like the battery life, sound quality, and design of the headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, noise cancelation is amazing. Doesn't even feel like you're wearing headphones. Definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AVS1219,
Nice! Thank you for your awesome feedback and we are truly happy that you are pleased with the amazing noise canceling capability and quality of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Excellent noise cancelling and comfort.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, peferct sound and noise cancelling. It is very comfortable as it does not press the ears and as much as some competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MatheusCF,
Awesome! It's nice to hear that you are impressed how great our WH1000XM4 compared to other brands. We're glad that you like the sound quality, noise canceling capability and comfortability of our XM4. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great for teen metal heads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my 15 year old son. He loves music and he tried the xm5, xm6, and he thought the xm4 were excellent for what he needed. The quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamQ,
We're so glad to hear that the WH-1000XM4 headphones were the perfect fit for your son's needs. We agree that the sound quality is amazing, and it's great to know that the model continues to be a favorite.
Thanks for choosing Sony.
Best regards,
Eliab