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Customer Ratings & Reviews

$290.49

Customer reviews

Rating 4.7 out of 5 stars with 12603 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 12,603 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and comfort with good charge time as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Erick,
      Thank you for your purchase and for sharing your awesome review of our WH1000XM4. We are truly delighted to hear that you are pleased with the sound quality and comfort with long battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, could get a bit louder, but that is probably just a me thing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. They are great for the gym and for relaxing. I keep them on the tightest setting in the gym and then I will go up 1-2 notches for relaxing. The sound cancelation is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user971892, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling, sound, and fit are top notch. My secong pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Paul,
      Awesome! We're glad that you are pleased with the noise canceling feature, sound quality and fit of your WH1000XM4. Thank you for the trust and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Underpriced headphones especially on discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling. The ANC is actually underrated for the pirce

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeonL,

      We're so glad to hear that! Thank you so much for your fantastic 5-star rating and for sharing your thoughts on the noise cancelling—it's wonderful knowing your Sony headphones deliver ANC performance that truly stands out at this price point. In addition to powerful noise control, your Sony WH1000XM4 headphones also offer adaptive sound, crystal-clear audio, and comfortable all-day wear, so every listening session feels immersive and effortless.

      Thank you for choosing Sony—hope your day is as clear and enjoyable as your listening experience!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, amazing noise cancellation 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarrettW,
      Thanks for sharing your review and the 10/10 rating! We are immensely pleased to hear that you are so happy with your new WH-1000XM4 headphones. It is great to know that the noise cancelling technology is working so well for you!

      These headphones feature Multipoint connection, so you can switch between two Bluetooth devices at once. Plus, Adaptive Sound Control automatically adjusts your ambient sound based on what you’re doing and where you are.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony WH1000XM4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent sound and is not too heavy. I will be buying a second set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgavila52,

      That's great! We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're excited for your next Sony purchase and thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Say what now? I have my headphones on

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are great! I feel like the user manual can be a little more detailed since there isnt actual buttons really but the touch is great, the sound quality is amazing, and the noise canceling is the reason i got them! No regrets at all and i would even buy another

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaylaS,

      Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the touch controls, sound quality, and noise canceling function of the headphones. Your feedback about the manual is greatly appreciated. Help guides and other manuals are available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and active noise cancellation. Very comfortable to wear while staying securely on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tablet, Awesome! Good to know you're enjoying the great sound, excellent noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not an audiophile by any means so I don't know how "premium" the sound quality actually is but by far these have been the best headphones I've ever had the pleasure of owning. Noise cancelation works like a dream and it's packed with a ton of neat little features that make you appreciate not opting in for the competition, well worth the pricetag, if you're in the market for an amazing pair of over-the-ear Noise-cancelling headphones then look no further.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian, thanks for your feedback. We're glad that you like the sound, noise canceling, and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones By far. It has noise cancellation. Durability and light weight. Gym bro approved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanB, Thank you for the 5-star rating! We're glad you like the industry-leading noise cancellation, and durable and lightweight design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best headphones I got

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones the best ones I had and I had the Beats Solo 4

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfy silence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. I constantly fall asleep with them on. And it’s great to have when you do gym workouts, or chores around the house. I believe I’ve charged them once or twice so far I got this back in May. They are holding up great. Highly recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamS, Thank you for the 5-star rating! We're very happy to hear that your new Sony WH1000XM4 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and doesn’t hurt my ears. great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yesyes, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and exceptional comfort of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Purchase them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lightweight! The noise canceling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndrewC,
      Awesome! We're glad that you appreciate the lightweight design and noise canceling capability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones, great comfort, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP, we're glad you like the comfort and battery life of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a yes from me, dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for everyday noise cancellation to help with sensory issues, as well as for studying and classes, and they’re the best I’ve tried. Comfortable, adjustable, and has Bluetooth connectivity. Make sure to download the app for pairing and control!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kalboyd,

      Amazing! We're thrilled that you are enjoying the noise canceling function, comfort, design, Bluetooth connectivity, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones out there, have tried the bose as well but i believe these are the ones that take the cake. The build the design is 100. The sound is premium i think with bose they do have a slightly higher quality but i feel these have a better build and strong enough for running, gym and everyday use. Its storage case is so great you can take it anywhere and love that the headphones can fold and be taken anywhere, recorded for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrComex,
      Great! Thank you for sharing your feedback and we are delighted to hear that you are pleased with the premium sound quality of our WH1000XM4. Also, we're glad that you like the design and the carrying case. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancelling, good sound, cool design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to get this headsets. Noise cancellation is awesome. Sound is very good also. Tested on Linux, Windows, iPhone and Android. I found only one issue: they have some problems in videogaming with voice chat via Bluetooth (for gaming you need to use separate mike with this headsets connected via cable to keep sound quality and be able to voice chat). Despite this little issue I still very happy to have one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Thank you for sharing your honest review of your WH-1000XM4. We're glad you like the amazing noise cancelling feature, sound quality, and design of the headphones. We value your opinion and appreciate your feedback regarding the mic compatibility of this WH-1000XM4 on video gaming applications. These headphones are designed for music playback. We cannot guarantee that it will work flawlessly with computer applications. Additionally, the mic function is also disabled when using the supplied headphones cable. Check if your device supports both HFP and HSP, when you make a video call/voice chat on your computer, select calling connections (HFP/HSP) and not music playback connections (A2DP). If you select music playback connections, the microphone/voice chat may not be available. Please note that you will notice a bit of quality difference.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome on everything, sound, it sounds clear, it sounds perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback on the WH-1000XM4, ZaidheG! We are honored to hear that you find them to be awesome in every way, and that the sound is both clear and "perfect."

      We designed the WH-1000XM4 with our industry-leading noise cancellation and a premium sound experience in mind, and it's truly rewarding to learn that you appreciate the clarity and quality of the audio.

      We appreciate you taking the time to share your wonderful experience and thank you for being a Sony customer!

      Best regards,

      Gus
      Sony Social Media Team Sony_US