Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Sounds awesome, better then a thought!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it sounds better than the Bose! Battery lasts all day. Depending on what I am doing, I am connected to my phone, laptop, or Nintendo Switch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! Good to know you're enjoying the amazing sound quality, long-lasting battery life, and multipoint connection feature of your new Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
A game changer for my studies!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purpose for buying this is for my studies. The noise cancellation in this headphones are insane. I don’t study outside because its noisy. But now i have no problems studying outside because of this. Plus its cool to wear around. Overall, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG, Great! You definitely made the right choice. We're pleased to hear that you like the overall features of the WH-1000XM4 and that it is helping you stay focused while studying. Your assessment is spot on! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation! Very comfortable for long wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayden44, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones so far. The sound quality on these is superb and it gets me immersed in my music no problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ARES, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM4 headphones because of their exceptional sound quality. Thank you for choosing Sony! Best regards, -Jenn.
- Pros mentioned:Comfort, Sound quality
Alright headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable but at times it feels a bit flimsy. The audio quality is good but honestly didn't feel much different than my airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Monica,
Thank you for the purchase! You can use the Sony Headphones Connect app to customize the equalizer to see the audio difference. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Sony the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best noise canceling head phones… I returned my Bose 700 headphones, not even close in sound and comfort..!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HJjj, Thank you for the 5-star rating! We're very happy to hear you appreciate the amazing sound quality and comfortable fit of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Bass, Sound quality
Great purchase for quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best audio blocking and sound quality so far. Bass isn’t car speaker status but good to protect your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wh1000m4headphones,
We're glad that you like the sound quality and noise canceling function of the headphones. You do have the option to use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Beware of cheap plastic and terrible support.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make no mistake, these should have been the best of headphones. A long battery life and fast recharging, the noise cancelling is exceptional as is the sound quality. My issues begin with simply taking them off my head after a meeting and hearing two parts hit the ground. The plastic and u clip holding the right ear cup was now on the floor and the earpiece was dangling via the wire, floppy and dead like the brick they had become. I contacted support and was told that they won’t replace them because of "physical damage" These headphones have never been dropped, miss treated in any way, they are treated with the respect that spending 350 bucks should have earned them. I won’t be buying anymore Sony headphones and I certainly regret recommending them to colleagues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulAusTX, we're sorry to hear what happened to your headphones. This is not the case with our XM4 units. Physical damage is not covered by the SONY limited warranty. We would like to review your file. Please send us an email at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:
~Earl
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality. Can block out background noise very well. Was on a plane using them and I could not hear the sound of the plane. A little expensive but these headphones are amazing so worth the price. I can tell they will last years. Already lasted a year and a half at this point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aleks,
Thank you for your purchase and for sharing your review. We are pleased to hear your satisfaction on the noise canceling capability of our WH1000XM4 as well as the quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sounds great, noise canceling works very well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Noise canceling works very well, my son and I were able to communicate clearly even with all the noise while at the firing range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AC6000, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you so much for choosing Sony! -Carl
Love these!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I used these for travel. I love the ability to use the chord to connect to the tv on flights (which doesn’t use the battery of the headphones) as well as the wireless capability to connect to my phone or iPad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PascaleR,
Awesome! We're so happy your WH1000XM4 headphones are your great travel companion. It's nice to know that you love the wireless and wired capabilities of the unit. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Well balanced between bass and loudness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have to take headphones off if someone is trying to talk to me with the active noise cancellation which is really cool! Bass to sound is well balanced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanQ, Awesome! We are so glad to hear that you are happy with the noise canceling and audio quality of your new WH1000XM4. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Amazing battery life.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for TV viewing and Sony dual Bluetooth function helps you hear the cell ring. If you take the headphone off it pauses the movie. The noise cancelling is not as good as Bose but a slight increase of volume compensates. Battery life is phenomenal, yes 3-4 movies easy before charge necessary. Recharges swiftly too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bogey2,
Thank you for the 5-star rating and we are glad you like the battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life
Sony's best creation behind Across the Spiderverse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Easy to connect with any device, I like using it for my switch and phone. Noise-canceling works well and has long battery life. I wish it were easier to change settings in IOS like with AirPods and to change settings in the control center, but that is more of an Apple issue rather than a headphone issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sert, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Best head phone ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I use them for the gym, and for school I’ve had them for about 3 years now they sound like new every time and I just love them so much. I would totally recommend these headphones to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dulce, Thank you for the positive review! We're glad you like the overall features of your Sony WH1000XM4. Thanks for choosing Sony! -Carl
- Pros mentioned:Comfort
worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got the silver color and it’s looks so clean. also came with a case! i lost my airpods and replaced them with these sony’s instead. definitely a upgrade. 5/5 starts and very comfortable! yay so happy i can block out the world haha
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlesmate, Awesome! We are glad to hear that you are happy with the overall design, comfort and noise cancelling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones from what I know so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had headphones for two days now but great so far! It was mainly charged as it only took 30 minutes to fully charge out of the box. Setup and pairing was easy. I’ve paired them with my iPhone, Windows PC, and iPad Pro with no problems. These are my first set of noise cancelling headphones so not sure what others are like but I’m really impressed with them! Music sounds clear (you may have to play around with equalizer). Working from home, I’ll have less distractions with these! I plan to pair these with the V-Moda Boom Pro mic And use them for taking calls. BTW, these work great with games on PC. So far, so good. Worth every penny in my opinion! My only complaint so far is the headphones tend to “creak” when in use (especially when I yawn or move my jaw). Not sure if that makes but it’s only a minor annoyance. Other than that, excellent!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, audio quality, and controls in a more affordable package
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, MiguelM,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With up to 30 hours of battery, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Sound quality
Exvrlent headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice canceling and clear and crisp sound. Easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, Miq0598!
We are so pleased to hear that your WH-1000XM4 headphones are working perfectly for you. It's fantastic to know that you are benefiting from the good noise canceling and enjoying the clear and crisp sound quality. We designed these headphones to be easy to use while delivering a premium audio experience, so your feedback is greatly appreciated.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony M4 - I love them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me tell you why I love my Sony M4. I had an M4 for 2.5 years, they were my first ever wireless, Bluetooth, and noise canceling headphones. I broke them accidentally after getting them soaked while I was kayaking, my fault, not the headphones’. Knowing that the M5’s just came out, I did my research and the M4’s are still just as good. So I have spent lots of money on the same pair twice and have no regrets. Another reason I love my headphones. In my attached pic is me in the far background while my wife is holding my phone. That’s about 70ft at least and the connection is still solid. I have had my headphones on my front porch and be mowing in the backyard with the house in between and still have connection. Also, I got these headphones from Best Buy and it got delivered early! Love the headphones and had a great buying experience as well. And I have a big head and they fit perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello thekingfatty,
Thank you for your time writing this wonderful review. We truly appreciate it. Hearing or reading your satisfaction with our XM4 is like music to our ears. From the Bluetooth range, noise canceling feature, performance and overall quality. We are very happy to have you as our customer. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco