Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality. use everyday and still maintains the sound quality. battery health is also great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KhoiN,
Perfect! We're glad that you are enjoying the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, light in weight, very good sound. My husband has been using them since Christmas (gift) and doesn’t have to recharge them yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mireille,
Fabulous! Thank you so much for your honest review!
We are really thrilled to hear you are satisfied with the incredible sound quality, lightweight design, and long-lasting battery life of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Hearing Aids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable no issues fits perfectly. Perfect sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Erik,
Perfect! We're glad that you like the awesome sound quality and comfortability of our WH1000XM4. You can now enjoy listening to your favorite music without distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty comfortable...and the battery life on these are great! The features for silencing the music is nice too. I love these headphones. My favorite pair atm!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OoLongTee,
Great! We're glad that you're enjoying the comfort, battery life, and the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched over from the bose headphone to this after the bose went dead after years of using. took some time to get use to but love the extra features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephS,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying your WH-1000XM4 headphones and the extra features they offer. Switching from a trusted brand is a big step, and we're glad our headphones have become a valuable part of your listening experience. Your feedback encourages us to keep delivering technology that enhances everyday moments.
Best regards,
-Fred
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great audio, incredible noise cancelling. Overall, love love love these headphones. Only issue is that the grey headphones look cream colored in the pics but are actually grey in real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT, Thanks for the perfect rating! We're glad you are impressed with the features. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
best headphones ive ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones sound and feel better than the apple airpods max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peacesells11, it is nice to hear that you really like the sound quality of our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Excellent noise canceling Headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited with noise canceling future, the material is so soft and feeling comfortable wearing headphone for long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RajaDP, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product. Complete noise cancellation. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic feedback, Eminem!
We are absolutely delighted to hear that you consider the WH-1000XM4 a great product! Your comment that they offer complete noise cancellation is exactly what we strive for with our industry-leading technology, and we're also glad you find them easy to use.
We appreciate you choosing Sony for your listening needs!
Best regards, Gus, Sony Social Media Team
great headphones so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great headphones after having them for 2 weeks. there is just one kinda major issue i have nd that is not being able to use bluetooth while they are charging... kinda dumb since my beats studio 3's had no issue with this but thats a kinda minor issue. still enjoy the product so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaN, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth while charging. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed. Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Good product. Good sound. Love the bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Manny,
Thanks for the feedback! It's nice to know that you are pleased with the audio quality and overall performance of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Audio Excellence
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the best headphones I ever owned. ANC is great. Have the ability to connect to two devices. Great Bluetooth connection range. Amazing sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jquest, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort
Mixed Bag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort: 4/5 Comfortable on my big head. Not as comfortable as the Bose 700 but much more comfortable than the B&W PX7. Sound: 3/5 Where's the midrange? Vocals are severely lacking compared to Bose 700. While disproportionate to the mid range, The bass is strong but well controlled. (I did not try equalizing the sound.). More importantly as the lack of a sound stage. As a whole these headphones have the opposite sonic profile of open-back headphones, such as my gold-standard Sennheiser HD 580s. In the end I exchanged the for the Shure Aonic 50s, which have a more open, neutral, and fuller sound. Noise canceling: 3/5 Good at reducing external noise but not quite up to par with the Bose 700. It should be noted that the noise-canceling can exert a fair amount of ear pressure. My wife got totally freaked out by this and literally ripped these off of her head. Lastly, at the highest noise setting there's noticeable audible audio artifacts including very slight "crackling."
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi robodeo,
We appreciate your in-depth review of the headphones. It's unfortunate that you had to return the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
Some of the best over the ear at headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter for over the year headphones she had an older pair that finally went out. She had them for years. We replaced them with these because she researched all the Sony headphones and these among the best after she got them, she absolutely fell in love with them and uses them constantly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErainaJ,
We are thrilled to hear that your daughter is completely in love with her new WH-1000XM4 headphones! It is wonderful to know that her research confirmed these are an outstanding choice and that she is using them constantly. We are also incredibly pleased that her previous Sony pair provided years of excellent service—that speaks directly to the quality and durability we engineer into our products.
Thank you for being a loyal Sony family and for the fantastic five-star review!
Best regards,
Dominick
- Pros mentioned:Sound quality
Song XM4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing ! the noise cancellation is to die for ! As soon as you put them on they cancel out the noise ! The best part is that it’s motion detection so you can move your hand to change it without any buttons
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Issa,
Thank you for that wonderful feedback! We're happy to hear that you like the industry leading noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
SQ is Excellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great!!! ,.....................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ocul! It is great to hear that your WH-1000XM4 headphones are sounding fantastic!
We designed them with a powerful HD Noise Canceling Processor QN1 and DSEE Extreme for rich, high-quality audio, so your music always sounds its best.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Comfy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I owned better than beats imo clear sound and amazing noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeR,
Thanks for the fantastic review! We're thrilled to hear the WH-1000XM4 headphones are the best you've ever owned. We're glad you're enjoying the clear sound and amazing noise cancellation.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Best Sound Ever - The Noise Canceling is Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sound Ever - The Noise Canceling is Unbelievable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
That is absolutely fantastic feedback, thank you for the 5-star review! We are delighted that the Premium Noise Cancellation on the WH-1000XM4 is so effective, creating an incredible bubble of silence to let you enjoy the Immersive Audio Clarity. That quiet is powered by our HD Noise Canceling Processor QN1, and the rich sound quality is maintained by the DSEE Extreme feature, which enhances digital music files in real-time.
Thank you for trusting Sony, and enjoy the music!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Mr
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound than our Bose quiet comfort 35’s & more comfortable to we’re. Like the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldJ,
Awesome! We're glad you are enjoying the great sound quality, comfortable fit and app of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
- Pros mentioned:Bass, Sound quality
Best headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, nice bass and good controls and is one of the best headsets in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyL,
You made the right choice! We're glad that you are enjoying the sound quality and controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph