Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Good anc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, excellent anc snd comfortable. I buy it with the xm3 sony hradphone warranty..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernano,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Low background noise and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well to remove background noise. Requires giving up personal information like so many other products that should not need it. Volume adjustment is not the greatest system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphH, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them the features and battery life are excellent and the sound quality are amazing I would buy them again if I had to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fantastic, Awesome! We're glad that you like the battery life, features, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Killer value, great features, no reason to buy xm5
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. There is no reason to buy the xm5, they didn’t make enough upgrades to justify the cost. Buy these and save the money. These are the best consumer grade headphones in their price category. I am a professional audio engineer and the sound quality and ANC is second to none without buying into a much higher tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We appreciate the 5-star rating and we're glad to hear that you love the sound quality and noise canceling of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best Headphones 2020
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. But I also upgraded from LogiTech ones, so I was bound to like them. I mean every one already knows that they are the best sound quality and noise cancellation out there. But I wanted to talk about other features, it can connect to multiple bluetooth sources of audio, so you could go from listening to music on your phone to attending a meeting on your pc seamlessly. This feature is pretty good for me, since I work from home. Also picking up calls on the phone, the microphone is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
Nice upgrade from the trusty XM3s!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the XM3s so much I bought the 4s a couple years later and gave my wife my 3s! The primary upgrade for these is voice calls are much better! Mic works excellently now where before it was just average. Also the dual Bluetooth functionality is great to connect to phone and laptop to use for music and work calls/Teams Calls. Battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trodder,
You made the right choice in upgrading to the WH1000XM4! We're glad that you like the call quality, multipoint function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent Noise-Cancelling Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best pair of headphones I have ever owned. Works well at the gym, library, and even the plane. The case that it comes with is also very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Niko, Thank you for your fantastic review! We are thrilled to hear that the WH-1000XM4 headphones have exceeded your expectations and are serving you well in various environments like the gym, library, and on the plane. It's great to know that you find both the headphones and the case to be of high quality. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones money can buy. These have great sound, decent battery life, and good app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Motorcyclerider1000,
You made the right choice! We're glad that you like the sound quality, battery life, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the XM3 version before and decided to get the Bose QC-35II because of bluetooth connectivituy. The XM4 reviews said this problem was fixed, so when Best Buy had these on sale I decided to try them. The XX4 is better than the 35IIs in bluetooth device switching (almost instant as opposed to switching in app). Tonal range is better, noise cancelling is better and more adjustable and the equalizer setting in the app are great - only con is the ear cushions require more placement adjustment to be comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gbear, Thank you so much for your awesome review! Glad to hear that you are happy with the overall performance of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.f you are looking for noise cancelation at its best, don't look elsewhere and buy this immediately. Of all the comments that have been said about being not enough this, not able to do that, I think they are all untrue or either an unlucky manufacturing defect. Launch products are not perfect from the start, it's bound to happen. The only thing I do not use are the microphones for making calls, so you can check online and see for yourself about that aspect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi beto,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. These headphones are also great for phone calls. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great noise cancelling. They also really customize to your ears. Excellent features and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coolbreeze,
Perfect! We're glad that you like the fit, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Could have been great but the cheaped out
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS Best noise cancellation on the market. Good sound Great battery life CONS No charger, really SONY not charger? I had to go buy one. Short cords, I had to go out and spend more money on cords. Case only fits headphones if you shrink it down to the min size. Great headphones. They are the best I have seen for noise cancellation. But Sony cheaped out on the accessories which is why it isn't a 5 star. They probably saved $5 per headphone but made me spend $15 to get accessories that actually worked. I didn't like the phone app because it needed data access to get all the features working and I don't get data all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the noise canceling feature, sound quality, and battery life. As you can charge this unit using a personal computer with a standard USB port, the USB AC adaptor is also optional. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
10/10 headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone for travel, relaxing or hitting the gym. Comfortable & great audio and bass.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Excellent headphones - definitely worth purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and the headphone are extremely comfortable even after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nif235, Excellent choice! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
New and improved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my husband's headphones this Christmas. He had the original ones and really liked them. He used them so much that repaced the ear pads at least once. The new and improved ones (XM4), aside from being completely noise-cancelling, offer more bells and whistles. And I now have a pair, too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LyndaS,
That's a nice Christmas present! We're glad that you appreciate the quality, especially the noise canceling feature of our WH1000XM4. Thank you for your purchase and for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Well worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality great bass one of the best noise cancellation headphones I’ve ever tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dominic, Great! We're glad that you like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Was worth the purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these to watch my anime and Netflix shows in silence at nice. First device with ANC but definitely a must have feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnthonySosa,
Thanks for the comments and for the 5-star rating! It’s rewarding to hear that our product has positively impacted your experience. We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Love !!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these after buying them for my son and getting an amazing response from him.They Re so comfortable , great noise cancellation , and the sound is top notch ! Not a surprise after buying my first Sony tv a year ago. I will never buy another brand where sound is a factor . Love them!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FarmLove, Thank you for your continued trust in Sony products! We're very pleased to hear you like the comfortable fit, great noise cancellation, and top notch sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Better than Bose option. The battery and quality is top class
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sagar, That's great! We're glad to hear that you chose these WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our advanced noise cancellation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. With a huge 30 hours of battery life, you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
SOUND AMAZING, WORK AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my wife a while back and she has been using them so often that she sold her AirPods pros and will not head to a gym or coffee shop without them. I have the level below these that I bought around the same time and I'm honestly a little jealous whenever she tells me to listen to something on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianA,
That's fantastic! You've made a great choice! We are very happy to know that you find our WH-1000XM4 perfect as a gift for your wife, and that she's having an enjoyable experience with its amazing performance. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo