Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bass and the noise cancellation feature it works really well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
My boss has to tap my shoulder to get my attention
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome you can use anywhere. I use these at work because there are so many distractions. The noise cancelling helps me focus. And when I speak, no need to take them down they automatically mute and enhance the outside noise so I can hear whoever is speaking to me. It’s great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ntgtg,
Very nice! We're happy to hear that you're enjoying the smart features and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Best Over ear I’ve owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very comfortable, amazing battery. Only wish there was a version with an IPX rating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunt,
We're glad that you like the comfort and battery life of the headphones. We also appreciate your review about the IPX rating. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Quality and functionality at Sony levels.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, noise cancellation. Marked difference in volume between Bluetooth and wired, a bit of a surprise. App is intuitive and offers a nice set of EQ options. Overall very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MTPC, we're glad you like the ANC function and comfort of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
Perfect Feature Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first major headphone purchase in a while, and I do not regret it. I bought these to replace my Beats Studios from 2011 after they finally kicked the bucket and everything is a huge upgrade. The ANC, features in the app, auto pause, two devices at once, ambient sound when talking to anyone. I could go on an on but they aree perfect for my needs as a software developer working from home. I would recommend these to anyone as these are the best headphones I have ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sounds great after using the in-app equalizer, though the reliance on the app is a negative for me. Also, the touch buttons are trash. Though this is made up for by the best in class noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaintJan,
We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Sony app and touch controls is greatly appreciated. This will certainly help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
Sony 1000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality and very comfortable on the ears. I would for sure recommend this to somebody.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Echo,
Great! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!
-Ralph
Great quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for noise canceling headphones and these were exactly what i needed. The companion app makes them veey versatile and it has killer sound definitely a great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, GregoryB. We're truly delighted to hear that we've matched your expectations with your Sony WH-1000XM4 and good to know you're utilizing the built-in equalizer on the Sony Sound Connect app. Your satisfaction with the sound quality and excellent noise cancellation of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
The Future Of Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality amazing! The headset feels light. The noise cancel is one of the best in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beastboy4,
Great! We're glad that you like the sound quality, weight, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
My Xm4 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are a must have whether it is movies, music, or gaming it's so so awesome! only minor flaw I saw is there is no using this headset while charging the device but 5 minutes gives you 5 hours that is so so remarkable because it only takes 30 minutes to charge the headset wow! A must have headset!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny,
Thank you for sharing your experience with our Sony WH1000XM4. That is so nice to hear that you are pleased with the performance of our XM4. We're happy to hear that you are enjoying your new XM4 whether for gaming, movies or music. A quick 5-minute charge will give you 5 hours of usage is awesome. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Take care! - Marco
Best Travel Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the highest quality headphones for sound cancelling capabilities that you can find at this price point. They go on sale fairly regularly, so I highly recommend setting an alert for picking them up here. Best Buy has a solid warranty program, so I picked one up for myself and my partner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wiett,
Perfect! Thank you for purchasing our Sony WH1000XM4 and for sharing your review. We're glad that you like the audio quality and noise canceling feature of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Great geadojones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for loud environments. I use it a lot at work to drown out all the noise around me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoelA,
Thanks for the 5-star rating! We're so happy to hear you're loving the XM4s! Their noise cancelling makes them a perfect choice. Don't forget to download the Sony Sound Connect App to elevate your experience even further.
Thanks for choosing Sony.
-Eliab
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Noise Canceling feature. Got them while they were on sale. Dont regret it. Bass and treble are perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omarr2, You've made an excellent choice! Good to know you're enjoying the exceptional noise cancelation and the overall sound quality of your new Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Sound is amazing. I would definitely say worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juicing, Excellent! We're glad you like the comfortable fit and amazing sound quality of your Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Amazing on airplanes! Battery life is insanely long and sound quality is spectacular.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pigeon,
Awesome! We're glad that you like the battery life and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones..not cheap price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best sounding NAC wireless headphones I’ve used. Not cheap but you’re getting a premium product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bulls217,
Awesome! We're glad that you are enjoying the sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and they feel nice on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Destiny,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
My traveling studio companion
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the loudest of loud airplanes with the most talkative neighbors in the seats around me I've found studio quality audio and noise cancellation with these Sony headphones. The hires audio sounds I'm able to get via bluetooth are fantastic. I did purchase the adapters for both USB-C and Apple Lightning so I could hardwire to either my iPad Pro or the Apple iPhone 13 Pro but I'm honestly not sure its needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wade, Excellent choice! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Comfy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Varry comfy I where mine 12.5 hours at work keep noise down can still hrer radio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yohooo, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Just what I was looking for, fit and noise canceling is wonderful. Great sale price too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestheadphonesever,
Amazing! We're glad that you like the fit and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph