Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Espectaculares
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectaculares, súper buen sonido, excelente cancelación de ruido, muy comido, lo mejor de lo mejor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hola eachd1108, ¡Impresionante! ¡Estamos muy agradecidos por estos comentarios positivos! Inteligentes e intuitivos, los auriculares WH-1000XM4 ofrecen mejoras adicionales a nuestra cancelación de ruido líder en la industria, una calidad de sonido excepcional y una escucha inteligente que se ajusta a su comportamiento y su ubicación. Con la aplicación Sony Headphones Connect, Ambient Sound Control te permite ajustar el volumen del sonido de fondo y te da la opción de permitir que solo se escuchen las voces. Mientras tanto, el ecualizador te permite personalizar los niveles de sonido para que se adapten a tu música. ¡Gracias por elegir Sony!
Never going back
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m honestly in love with these headphones, though I don’t use them often. However, when I do use them, they’re a NOISE CANCELLATION life saver. I honestly would recommend these over the AirPod pro max. Not only for price, but quality of sound not brand. (as someone who has just about every apple product).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DinahEzrae, Perfect! We're so thrilled to hear that you're enjoying the exceptional noise cancellation and amazing sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony! -Sam
Easy to use with great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to set up and use, comfortable. Some functions were too much for me. When I sang along with music, it would stop the music thinking I was in a conversation. I shut that off right away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveRad, we are glad that you like the comfort, sound quality, and ease of setup and use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
My favor Headphone ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality sound and comfort. This is my favor headphone ever. Love it. Great sound and great capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Proudownerseries3LTE,
Great! We're glad that you are enjoying the sound quality and comfort of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
good wireless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice. Mic works well for zoom meetings. Comfortable and quiet for planes. Quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nose,
We appreciate the 5-star rating and we're glad you like the sound quality and microphone of the headphones for your zoom meetings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great Heaphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The comfort, durability of the build of the headphones, and the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neo76, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and are really comfy to wear for long periods of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickyBobby, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
The great escape!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them everyday. You will get lost in the music. ANC is superior. Balanced sound. Quilts material. Lightweight!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QSound,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best noise cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several pairs and these are well worth the money. The noise cancelling is awesome and they are very comfortable
I would recommend this to a friendDaughter loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music, and it has a microphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewP,
We're thrilled to hear your daughter loves her new WH-1000XM4 headphones. It's awesome to know that they're a perfect fit for her, great for listening to music, and that she's getting good use out of the built-in microphone.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
These Are God Tier 100%
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] If You Are Looking For Great Sound Quality Plus The Fact That You Can Drown Out All Other Noises In Standard Of Public Areas The Noise Cancellation On These Headphones Are Fantastic For That 10/10 I Would Most Definitely Buy These Again Or As Christmas, Birthday, Or Back To School Gifts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrellC, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable to wear. The noise canceling makes a noise which is a little annoying. Switching between modes is a bit of a hassle, but the overall quality seems good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rapunzel, we are so glad to hear that you are happy with the comfort of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Awesome quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome voice quality, light weight and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LoraW, We are happy that you like the quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Sony Xm4 noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones, music quality is good and the ability to pair to 2 devices and seamlessly switch between them. The noise canceling is the best from my experience. You can still hear things around you unless you have music playing, which for studying in a cafe isn't great if you dont like to study with music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShakirahT, Thank you for your comment. We're happy to hear about your satisfaction with the amazing sound quality, superb multipoint connection function, and exceptional noise canceling feature of these headphones. We greatly appreciate your feedback when using the noise canceling of your WH-1000XM4 in a cafe. To ensure you're getting the most out of the noise canceling function of your headphones, check out the following helpful links:
https://www.sony.com/electronics/support/articles/00267839
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?
Thank you so much for your purchase and for choosing Sony! - Romeo
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a Comfortable feel and they great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alwy67, we're glad you like the comfort and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Fantastic item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a great pair of headphones. Love the noise canceling and easy controls without having to blindly find the buttons to push. Would recommend to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi js52472, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great noise canceling for focus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to help with working at home. They are great. The first day I was wearing them I didn't even notice piano movers bringing a piano into my house. We have also used them with our smart TV. The microphone is OK for phone call. The dual paired devices is nice if I am listening to music and I get a call via my computer but works best when only 1 device is paired. I would recommend these. They are also very comfortable. I have a small head and they fit just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rufus96, we're glad that these headphones help you focus on your work at home. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Good noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and one of the best noise canceling headphones I have ever tried. Awesome bass and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wito92,
Very nice! We are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Would recommend it to everybody
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones ive even owned. Sound quality is unmatched and the noise canceling aspect is amazing. I dont even have to turn them on at times. Ive worn then on a plane a while back for noise cancelling and to habe a bit of pressure releif and it honestly helped alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZainabR, we're glad your are enjoying our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
What an incredible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW I am stoked how great these headphones are. In the airport it canceled all the noise and easily listen to my books
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, thank you for the positive feedback!
We're thrilled to hear that you are enjoying your WH1000XM4 headphones. The noise cancellation technology in these headphones indeed excels at reducing ambient noise, making them perfect for environments like airports. Your ability to comfortably listen to books amidst such surroundings showcases the effectiveness of the noise-canceling feature. We appreciate your enthusiasm and are glad to know you are having a great experience with our product.
Thanks for choosing Sony, enjoy your WH1000XM4 headphones!