Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
What an incredible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW I am stoked how great these headphones are. In the airport it canceled all the noise and easily listen to my books
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, thank you for the positive feedback!
We're thrilled to hear that you are enjoying your WH1000XM4 headphones. The noise cancellation technology in these headphones indeed excels at reducing ambient noise, making them perfect for environments like airports. Your ability to comfortably listen to books amidst such surroundings showcases the effectiveness of the noise-canceling feature. We appreciate your enthusiasm and are glad to know you are having a great experience with our product.
Thanks for choosing Sony, enjoy your WH1000XM4 headphones!
I LOVE THIS HEADPHONE. PERIOD.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bet you will find longer and more specific reviews about this headphone. But truly, the first time I put this on, I was shocked. I just realized how noisy the place I have been living in is. Now, I could find instant peace because I can have almost complete silence every time. I loveeeee this headphone sooo muchhh. Its sooo cute too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi odii, Awesome! We are so glad to hear that you are loving your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
High Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros:Love how powerful the low frequency active noise cancellation (upstairs stomping),sturdy,sleek,simple user interface,excellent sound,big spacious earcups.The best low freq noise cancelling headphone out there (triumphs over bose qc ultras). Better than XM5 model for now because the human is still in control of the noise cancellation (XM4) Cons: can get hot quickly if worn for a long time in a hot area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello satisfied,
Great! Thank you for the honest review and we are delighted to hear your satisfaction on the sound quality, noise canceling capability and overall design of our WH1000XM4. Thank you for choosing Sony! - Marco
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice headphones work pretty well. And I love the noise cancelation feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JordanK,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WH-1000XM4 headphones and that the noise cancellation feature is making a positive difference for you. Your feedback truly motivates us to continue delivering quality products that enhance your listening experience. Thank you for sharing your thoughts!
Best regards,
-Fred
Good Wireless Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied my search for a wireless headset providing quality sound and is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C21man, Great! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Nice sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Great sound. Haven't played to much with it but have enjoyed the times I've used it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Desiree, Fantastic! We're thrilled to hear that you like the comfort and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony Headphone Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Great. You will truly enjoy the sounds of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your positive experience with the WH-1000XM4, WilD! We're thrilled to hear you're enjoying the rich, immersive sound these headphones deliver. The WH-1000XM4 model is designed to provide exceptional audio clarity and deep bass, making every listening session a real treat. It's always great to know our headphones are helping music lovers get even more enjoyment from their favorite tracks. If you have any favorite features or tips to share, we'd love to hear them!
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
A Definite Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! Battery life and sound quality is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Izzo, Great! We're very pleased to hear you like the excellent battery life and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound super loud and comfortable all you could ever need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S3lfinjury,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise canceling works great and they are super comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kell, We're glad that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. Thanks for choosing Sony. Jay
Beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loved his gift. Sound, color and noise cancellation are just as described
I would recommend this to a friendAwesome Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Sound and noise cancelation are incredible. I love the midnight blue color. Super Comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RB81, Good to know that you appreciate the sound and noise cancelation of this unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Comfortable. Great sound. Great noise reduction. Easy to connect. Exactly what I sought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Great! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Nice headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation performance is excellent. And, it is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tyhuang, Thank you for the 5-star rating! Good to know you're enjoying the industry-leading noise canceling feature and comfortable fit of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones are very comfortable and have good sound definition
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! You've made a great choice, JassonM! We are truly happy to hear you like the comfort and the exceptional sound quality of our WH-1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Satisfied Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is rich and the Sony app makes connecting seamless. Able to connect simultaneously w/ 2 devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vicki, Amazing! We're glad that you like the sound quality and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best upgrade
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these super light weight perfect for working out or making Beats. Functions are easy to set up and us with just one tap. Glad I upgraded!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ritz, We're truly happy to hear you're having an enjoyable experience with your new WH-1000XM4 Wireless Noise Canceling Headphones! We're also grateful to hear they are a fantastic choice for working out or music production with their lightweight design and user-friendly functions. Glad you're happy with the upgrade! Thanks for choosing Sony. -Jess
Sony WH Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise prevention gadget. I needed one for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelR,
We are truly heartened to learn that the Sony WH-1000XM4 has provided the good noise prevention solution you've been seeking! We understand the importance of having reliable noise cancellation, especially for long-term use. We hope these headphones continue to serve you well. Thank you for your feedback and for choosing Sony!
Regards,
Dominick
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really good the bass is good and the noise cancelation is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anis,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Sound. Great Controls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several headphones, including 3 Boses, 2 JBLs, and a few others. These Sony headphones are the best sounding I've owned. The noise canceling works great. The controls take some getting used to, but once you figure them out they are genius. Far superior to the Boses controls. I use them primarily with my Samsung Note 9 and Samsung Smart TV. I haven't had any issue pairing or keeping them connected. I use them regularly outdoors while doing chores.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KingsRush,
You made the right choice with these Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph