Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great sound and comfort.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomDeb,
Great! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
For anyone likes silence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and comfortable. Almost silence with active noise canceling on. This is amazing product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miki,
Great! We're glad that you're enjoying the amazing features of the headphones like the weight, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
I love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so nice, I just love them. The sound is great and they are very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baseball,
Great! Good to know that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
I get the hype now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have much to add to all of the wonderful things that have been said about these headphones. That said, I was concerned about call quality. Every YouTube reviewer I watched did their call quality tests next to generators or they would simulate the loudest coffee shop you could imagine but nobody tested the call quality when you're in a home office or some place quiet. I mean who stands next to a generator to take or make a call? Well, I can tell you the call quality in a regular environment is excellent. I've been using a Plantronics Focus UC headset. These are superior to the Plantronics . There's no comparison. Granted the Plantronics are 3 year old tech but they're designed for calls first and foremost. Finally, you have to go into the app and turn multipoint on. It's set to off by default. The app is rudimentary. It does the job. It can be buggy. I've been using it for months (Sony ear buds). It does everything you need it to do --- the graphics could use some work. If you have problems with the app -- delete it and reinstall. Also, the owners manual on the Sony site is extremely detailed. I solved several (ignorance) problems easily with online resources; I'm glad I bought these. Well worth the retail rice, imo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Burnbrighter,
We're glad that you're enjoying the amazing features of the headphones particularly the call quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the app is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, the noise canceling is unbelievable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brad,
Thanks for the awesome review of the WH-1000XM4 headphones!
We're thrilled to hear you're enjoying the great sound quality and that you find the noise canceling unbelievable.
Thanks for choosing Sony!
Sincerely,
Jenn.
Competes with the big brands
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is the best also the weight it’s amazing for long trips !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
Great! We're glad that you are enjoying the noise canceling function and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sounds, light weight, would recommend!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyssaB, we're glad you like the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
good upgrade
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgrade over the previous model. still maintains high sound quality and great comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechedOut, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM4 headphones. We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for the amazing review and for trusting Sony! -Jess
Pretty comfortable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase. Comfortable and noise canceling works pretty well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RKFF, Excellent! Good to know you like the comfortable fit and noise canceling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds very good, it sounds 100%, these headphones are wonderful, I recommend them 100%
I would recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These by far have been the best headphones ive had in a long while. Still havent had to charge them from out of the box. Purchased for use with an electronic drumset that needed to have corded headphones. Nice that these are both bluetooth and corded. Case is a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekB, we're glad you like your new purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, I love the sound and they keep my ears warm while I walk outside in the winter haha. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mossi3, Thank you very much for the five-star rating! We are thrilled to hear that you are enjoying your Sony XM4 headphones, particularly for their excellent sound quality and comfort. Thank you for choosing Sony! Enjoy! -Maria
Amazing sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have very impressive bass and overall sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olddudelovesnewtechno, Thank you for giving this product a perfect rating! We're very happy to know you're enjoying the bass and amazing sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
HIGHLY RECOMMEND
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite headphones of all time!! amazing noise cancellation has many features your favorite brands don’t have (apple, beats).Very lightweight amazing sound quality and the app works perfectly i can adjust the sound to my liking!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarlaC,
Great! We're glad that you are pleased with the noise canceling capability and other helpful features of our WH1000XM4 as well as the light weight design and Sony app. Enjoy and thank you for choosing Sony! - Marco
Great sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. Connects great with phone and laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Galla08, Fantastic! We're thrilled you like the great sound, excellent built quality, and easy Bluetooth pairing of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Cool
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality is good and the sound is clear, I recommend to those who like more bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Qazaqstan,
Awesome! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A pair of headphones you cannot go wrong with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise canceling, intuitive interface, and very comfortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nr12, Choosing these headphones will definitely be worth it! We're really glad to hear you're happy and satisfied with the features, comfortability, amazing sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
Still the BEST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read that the newer models have design hinge issues, so I purchased the 10004XM instead to avoid issues. Absolutely happy that I did!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnsoncar48,
It is most rewarding to hear that you are absolutely happy with your decision to choose the WH-1000XM4.
This model remains a fan favorite for a reason, specifically due to its incredible balance of performance and versatility. We are glad you’re enjoying the industry-leading noise cancellation powered by our HD Noise Cancelling Processor QN1, along with the convenience of the foldable design and the Speak-to-Chat feature. It is a fantastic testament to the enduring quality of this series that it continues to provide such a premium listening experience years after its debut.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
True Headphones for a True Audiophile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally leery about getting these headphones at first due to people reporting issues and such with them prompting a second new pair, but after a month or so of having them I am in love with them. The sound quality is excellent, the noise-cancelling is top-tier-grade, and the companion app makes everything so simple to use and adjust to your personal liking. A true pair of headphones for a true audiophile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. They are not bulky and really do well at noise cancelling. I use them daily for work and they connect to my computer via Bluetooth effortlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Perfect! Nice to hear your enjoyable experience with the amazing sound, design, noise canceling features, and connectivity of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris