Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Recommended to buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product is awesome. we are enjoying the music with Sony Wireless noise cancelling Headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandeepS, Thank you so much for your fantastic review! We're thrilled to hear that you are enjoying your WH1000XM4. It's great to know that the quality of the product has met your expectations and that you are having an awesome music experience with them. Your recommendation means a lot to us. Enjoy your music and thanks for choosing Sony! - Romeo
It’s Sony, what else can I say?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have aged very well despite being 5 years old. The ANC is still competing well against newer headphones. And now, you’ll find these discounted everywhere, best bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hello paninin19,
Thank you for choosing Sony!
We’re honored to hear that your WH1000XM4 headphones have maintained exceptional performance over five years, particularly with active noise cancellation that remains competitive with newer models. Their enduring quality and value, especially given the current pricing, underscore the thoughtful engineering behind them. We appreciate you sharing your positive experience.
Best regards,
-Fred
Sony Over Head xm1004
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Okay controls. In ear voice in annoying. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KG4040,
Very nice! Thank you for reaching out to us today. We're always happy to hear from you. We're glad that you're enjoying the sound quality, controls and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Fantastic Headphones worth every penny.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am 80% deaf and am not able to read the fine print any longer. I listen to audible books, these headphones are the answer to transient sounds leaking around the seals of the ear muffs. I am extremely satisfied with these headphones, words cannot express my appreciation of these very comfortable and hearable headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaques,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best noise canceling headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bluetooth audio headset. Best noise canceling headphones out there bar none. Everyone I show these to and have them try them are blown away on the noise canceling effectiveness of them. Only con is that you cant use them for gaming on a computer/use the built in mic at the same time (bluetooth limitation in general for stereo audio/mic usage at the same time)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akoi,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about using these headphones for gaming is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Best headphones for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to go for the best bluetooth headphones on the market and I am very happy with the purchase. My wife works from home and she needed headphones that can help her focus on her work. She consistently raves about not hearing me while I move around the house. If I try to call her name with her headphones on she has to take them off because she can't hear me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamboNate, We're glad to hear you feel that the WH-1000XM4 is worth its price! And good to know that you and your wife are enjoying the industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
If you’re thinking about buying… do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first pair of headphones I’ve enjoyed since my Beats Solo’s. I don’t think I’ll ever get rid of them because they’re that comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RianS, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. Thanks for choosing Sony! -Jess
Great cans!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set of headphones. Some of the best out there and highly recommend them, especially when they go on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
Sony Headphones Rock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and excellent noise dampening. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreginGrandville,
We're glad that you're enjoying the sound quality, noise canceling function, and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best noise canceling headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market in this price range. I also own Beats Studio Pros 3 and Bose QuietComfort 35ii. The noise cancellation is spectacular. The sound is very good as well. I also like that they give you the ability to modify the sound through their app. I got these when they were on sale for 249. Well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milhouse! we're glad you like the noise canceling feature and the sound quality of our industry-leadling noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony -Carl
Best headphones I own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound and incredibly comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theguy,
Perfect! We're glad that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Premium noise canceling great comfort. But bose better than Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Journal, good to know that you like noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Best noise reduction headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone money can buy. This also helps me to cover my ear during the colder days. I ride subways almost every day and I can listen music and the noise canceling system helps me sleeping
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Asif,
Great! We're glad that you are pleased with the audio quality and noise canceling capability of our WH1000XM4. We're happy that our XM4 helps you keep your ears warm during the cold weather and the noise canceling feature helps you sleep. Thank you for choosing Sony! - Marco
Comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones surprised at the comfort and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandT, thank you for the 5-star rating! Good to know you like the comfortable fit and excellent noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfy, just wish they had some waterproofing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe, Thank you for your input to improve the features of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thanks for sharing this feedback. Jay
Quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More affordable than other options, especially when purchased on Black Friday sale. Superb noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoH, That's great to hear! We're glad you like the noise cancelling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Favorite Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones and I love them so much! The noise canceling feature is super nice to have especially whenever I'm in a noisy environment and I'm able to hear more of the bass out of my songs than I've ever heard before. I use these almost daily and I can't get enough of these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary,
Awesome! We're glad to hear your new XM4 headphones suits your needs and expectations. Nice to know you are enjoying the amazing sound quality, bass and noise canceling features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Good headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife and she really likes them. The noise cancelling is relatively natural.
I would recommend this to a friendI love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product good for daily use and comfortable and great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Wow!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My personal best headphones yet. Ive purchased quiet a few over the years and this has to be the best use of my money. The noise cancelation is top notch. Ive been to airports and busy areas and find myself engulfed in my music. Also with the built-in app eq you can make adjustments to your sounds for a deeper and richer experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gplayers, Thanks for sharing your feedback. We are glad that your new Sony noise canceling headphones are the best for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent