Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
My boyfriend loves them!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a "Congrats on finishing a semester of University!!" gift for my boyfriend and he loves them! I bought myself some in Navy Blue and couldn't hear him screaming less than a foot away from me. Also perfect for long car rides
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayra,
You made the right choice! We're glad that you and your boyfriend are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Love this Headphones - Noise Canceling is 2nd to n
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best noise-canceling headphones I have ever owned and it's why Sony is at the top of the food chain for noise cancellations. The only con is they are comfortable for a few hours but if you wear glasses they may start to become a little less comfortable after a couple of hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayBee, Thank you for the amazing review! We're glad you love the excellent noise canceling feature of these headphones. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Everything was in great condition and employees in store were very helpful and ready to serve
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IndyM,
Thank you for choosing Sony!
We're elated to hear that your WH-1000XM4 headphones arrived in excellent condition and that our in-store team provided helpful and attentive service. It’s rewarding to know our efforts contribute to a positive experience for you.
Best regards,
-Fred
Great noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Has great noise canceling, good sound and is comfortable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jj75,
You made the right choice! We're glad that you like the noise canceling function, sound quality, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great audio quality using my LG V35 as the source with LDAP Bluetooth. Noise canceling seemed OK but the real test will be when I fly with them next month. Haven't tried ising the wired connection yet. Only complaint that I am sure I can fix by tweaking the software is that the headphones are too sensitive and pause playing whenever you make a sound, even clearing your throat. I realize this is a feature to pause playing when you start a conversation but it is just too sensitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomC,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Awesome noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 noise canceling headphones checked all the boxes for me. Excellent sound and noise canceling performance. I would definitely recommend anyone looking at high quality noise canceling headphone give these a listen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyE,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Worth the pricr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got a large head, these fit pretty comfortably still. The wireless feature jlis really nice too! I often forget to charge its so its amazing that i can use it with out constantly having charge it. Sound cancelations literally brings you you another dimension. Its almost spooky how good the function is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drammaticah,
We're glad that you like the comfort, wireless capability, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great way to focus on your work or yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter so she can work and/or relax while commuting to her classes on the university’s shuttle van. She says they work great and are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happymama, That's amazing! We're so happy to hear your daughter is enjoying the features of her new headphones whether traveling, commuting or just relaxing. Good to know your investment is worth it and she likes the exceptional comfort of these headphones. Thank you for your purchase and offering a fantastic rating on the product! -Jess
Love of My Life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly don't know how I lived without it before hand. As somone who has anxiety, even just walking around campus I get anxious, these help soooo much. The sound cancelling really works and when I'm studying with these on, every floor is the quiet floor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collegestudent, Awesome! We are glad to hear that you are enjoying the noise canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Better than before!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a reason why they call this the king! The new sensor that stops media from playing is sensitive enough where it doesn't feel like a gimmick. The only one wish I have is more control for the multi-device; there should be a switch in app to switch instead of having to disconnecting one of the devices. Other than that, amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparta617,
Good to know you enjoy the amazing features of the headphones like the Speak-to-Chat and wearing detection function. Make sure to turn on the [Connect to 2 devices simultaneously] on the Sony Headphones Connect app for a smooth multipoint function. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
Thanks for sharing your review and for choosing Sony.
~Ralph
Best Bang For Your Buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a repurchase. My previous pair was stolen, and although the newer models look great, the price difference is just too significant
I would recommend this to a friendPrefect Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! I love these headphones. Noise canceling is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NessR, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Amazing headphones and for a amazing price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Amazing sound quality and overall performance. Thank you best buy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AxelO, Great! We're thrilled to hear you love the amazing sound quality and overall performance of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Ape over moon with headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ape buy banana-load of GME with diamond hand with steel ball like lord DFV. Smoothbrain ape like headset much, now ape buy GME in peace quiet no media sound and wait $69,420 then ape party hard like big banana time. Massive tendie party ape men and WSB.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiamondApesTil69420, Thank you for the 5-star rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great Produt!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my daughter as a graduation gift. They loved them. The sound quality and the noise cancelation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulioS, we're glad you love the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
Amazing headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! my bf took his time researching a good brand for headphones and these are the top pick. Noise cancellation is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LisetteM,
Thanks for purchasing and trusting Sony! We're glad that you appreciate the amazing noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones i’ve ever owned. the noise cancellation feature is amazing and the battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WaleskaM, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
My girlfriend loves it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend couple days ago. She kept taking my airpods pro because of the ANC. These provide ANC and are stylish while doing so. My girlfriend fell in love instantly and uses them all day because of the 30 or so hour battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
You made the right choice! We're glad that your girlfriend is enjoying the noise canceling function, design, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these to replace my old ones. They are perfect. Great sound and features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTframma,
Thank you for the 5 stars! We’re glad to hear the WH1000XM4 headphones are the perfect replacement for your old ones, delivering great sound and features as expected.
Thank you for choosing Sony! Enjoy your listening experience with Sony! -Maria
Good Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase ! Noise canceling feature fulfilled my expectation when using them at a local coffee shop. I could barely hear any outside noises. Also, the feature of using Bluetooth on 2 devices is convenient for those taking calls while multi-tasking on a laptop or other electronic device. The only con I can think of is the material used for the ear phones. If using for several hours, it does get slightly sweaty and hot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl