Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Can you hear me?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son for Christmas. He was so excited and very impressed with the sound quality amd cancelling. No more wired buds!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StarlaS,
Wow! We're delighted to hear that your son was impressed with the sound quality and with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I think they're well worth the money. They were easy to setup, with the app. They sound fantastic. And they don't look half bad, either - they're not too big or boxy. I could see myself using them for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Andy, We are glad that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the absolute best headphones for anyone needing to drown out any type of noise from children, cars, airplanes,or a crowded station, and the sound quality is so immersive it really lets you feel the music differently. Every time I put these on I’m in my own world
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas,
Great! We're happy to hear that these headphones are perfect for your lifestyle. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
X4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the x2 jumped to the X5...lost them so i just went to old classic look X4...much better than X5 imo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarG, We're glad that you like the WH1000XM4. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
The Sound of Perfection (and silence)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews of all the Bluetooth headphones and this got the best on multiple levels. I love this headphone, it’s my first Bluetooth. Sound is clear and the EQ is infinitely customizable. Noise Canceling is amazing! I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nycnoise,
You made the right choice with these Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Too big
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is pretty good, I just find that they are too big even on the smallest setting and the settings can be a bit finicky
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaF, Thank you for your feedback on the WH-1000XM4! We're glad to hear that you find the noise cancellation to be effective. Regarding the size, we understand that comfort is crucial, and we apologize if the fit isn't ideal for you. The WH-1000XM4 is designed to accommodate a wide range of head sizes, but we recognize that it may not be perfect for everyone. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and an amazing gift. I gave this to my girlfriend for her birthday and she absolutely loved them. I tried them for myself, and I can assure you that these are 100% worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they do a great job blocking noise and support dolby atmos. I prefer then to the 5s because they still fold and collapse down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, amazing! We're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
These headphones are everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the xm3’s and these as well and they sound amazing. I like how the touch sensitivity on the sides of the headphones can be turned off and on, the the eq settings in the app. Pretty much a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lmao,
Awesome! We're glad we were able to give you a great deal. This is definitely a great choice for an upgrade. Nice to hear you are enjoying the touch sensor control and customized settings on the app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! - Kris
Perfect for drowning out crying babies on flights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones for frequent flyers, these are an absolute game changer
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Drinksbeerknowsthings,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM4 headphones are making such a positive impact on your travels. It’s rewarding to know they provide comfort and quality sound for frequent flyers, truly enhancing the journey.
Best regards,
-Fred
- Pros mentioned:Comfort
Mrs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My lady is it’s the color for her … she adores this soft headpiece and indeed her favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackson, we're glad you like your purchase. It is nice to know your lady is enjoying her new headphones. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great and the noise cancelation is also really good. When you wear them you can barely hear anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mikail,
Thank you for your purchase and feedback. We're glad that you appreciate the performance and quality, especia;;y the noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Superb Noise Cancellation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC (active noise cancellation) on these is second to none, listening to music is completely isolated and you are unable to here anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek,
That's nice to hear! We're very happy that you like your new Sony WH1000XM4 for having such an awesome ANC capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Traveler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely, was easy to set up with my apple devices, and is in a sturdy case. Plan is to use it in upcoming trip.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TravelALL,
Great! Thank you for purchasing our Sony XM4 headphone. We're happy that you were able to connect your Apple devices with it easily. You will surely love this headphone and you will enjoy your travel with this one. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Best purchase of 2023
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, I got them to help with my homework studies and I wear them to travel, when I’m out reading at a park and even when I’m just chilling in my room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraM,
Awesome! We're glad to hear your new SONY headphones suits your needs and expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY! - Kris
- Pros mentioned:Sound quality
Do not wear these if you need to hear your baby
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound canceling god. if youre about to take a plane ride you will need these. my wife was talking about a crying baby i had no idea there was even a baby on board
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary,
Amazing! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used these much, so I cant review all the features. I did try the Beats headphones in-store, and these sound a lot better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heffrey, Thank you for giving the Sony WH1000XM4 a perfect rating! We're so happy to hear you like the great sound quality this unit delivers. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the color and the quailty build. The sound is amazing and the ANC is really the best! Saw it on sale and had to buy it because people raved it and now im one of them. 100% would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparky1990, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Top notxh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I e ever owned. Noise cancelling is amazing and the rock base makes music fun to listen to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeT, we're glad you are enjoying our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Simply Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome. Have these alongside a pair of Bose QC 35ii and the sound is much more full. Noise cancelling is on par if not slightly better than the Bose. Prefer the sound of the Sony’s and really dig the inclusion of USB-C. These are great overall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julian, Thank you for purchasing the Sony WH-1000XM4! We're very pleased to hear you like the excellent sound quality and noise canceling feature of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam