Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Maybe, Maybe Not!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's almost the same sound quality as the xm3 model. The features is not worth the upgrade if you have the xm3 model. The soundstage is narrow and the treble is lacking. I tried adjusting the sound from the Sony App equalizer and my cellphone, and I still can't seem to get the clarity I was hoping for. If noise cancelling is what you need this for, then this is top notch. My Sennheiser 599 which is 3 years old sounded a lot better. At least I still have until January if I want to keep this. I'll keep trying to see if the sound improves. I'll give this a thorough burn in time, otherwise it will go back.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for listening, using it at the great! For hiking it’s nice long battery life !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelM, we are happy to hear that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great pick
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones for the gym or overall working out!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianC, Awesome! We are glad to hear that you found the perfect headphones for your needs! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones BUT…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones, however, I use these as my work headphones that replaced my older pair of 10+ years. While your relaxing, amazing quality, however when I’m jogging and running there’s a decline in the sound quality from the bouncing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roxie, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great noise cancelling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using them for a week, and all I can say is that the sound quality is great and the noise canceling is the best (airpods pro are great but fall behind this headphones). The only con is that after some time they hurt the ears and cause sort of a headache. Check if they fit your ears, otherwise it could be a painful experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luigi87, we're glad that you like the sound quality and noise canceling function of the headphones. Make sure to adjust the headband of WH1000XM4 for superior comfort and fit.
We appreciate your feedback. This will certainly help us improve the quality and performance of our products. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Cocoon of isolation to melt the stress away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down my favorite headphones of all time!!! I just sit and listen to music with the noise canceling on to get away from all of the stress from the day. Very very very nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techy2aFault,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best operating noise cancelation program !!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my go to when working at home. Between dogs and parents it is a life saver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doodle, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Buy these immediately.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color was amazing. Sound quality great. Price was on it ($279.99). Loved these so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skippy, Awesome! We're so happy to hear this WH-1000XM4 suits your needs and you like the excellent audio and its features. At Sony we strive to put forward the best possible products for our customers. Thank you for your purchase and for the 5-star rating! Have a great day! -Jess
- Pros mentioned:Sound quality
Happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Cancles out the sounds of the tv when my family is watching tv and im not
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Julie,
Great! Now you can focus on what you are listening or what you are doing thanks to the awesome noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
Sony WH1000XM4 - Still got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are holding their own very well after a few years since they were first introduced, and the discount I got them for makes them worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elvis,
It sounds like you're truly getting fantastic long-term value from your Sony WH-1000XM4 headphones!
We're delighted to hear they're still performing exceptionally well for you years after their introduction. It's a testament to the quality and durability we engineer into our products. And getting them at a great discount makes that long-term satisfaction even sweeter!
Thanks for choosing Sony, have a great day!
DiegoV
Quick Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are f@%k!ng amazing! I highly recommend this product. I was bummed that I had to take a break from 'em so they can charge. The Sony XM4 is (arguably) the ANC king (atm). Pick 'em up if you can.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovieLord98, Awesome! We are glad to hear that you are happy with the headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good performance, simple set up.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up with excellent sound quality and excellent noise cancellation qualities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello iphonechargercord,
Perfect! It's nice to know that you easily setup your new WH1000XM4 and enjoying the excellent sound quality and superb noise canceling capability of your headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Industry Leading Noise Cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sold my Bose QC 35's to try these guys out and I was not disappointed. The sound quality, increased noise cancelling, and features through the app make these some of the best headphones on the market!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
You made the right choice with the Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
My new favorites
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace the in-ear sony headphones, which I found to give me a headache. I like the noise cancelling and sound quality a lot better on these and am happy with the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi andy,
Awesome! This is a great choice of headphone upgrade. Nice to hear you are enjoying the great sound quality and comfort with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing!! the way you can adjust the volume from the sides is cool, the sound, so cool!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarlaP,
Great! It's nice to know that you appreciate the design and how you can control the volume on the side of the headphone. We're glad that you like the audio quality as well. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Solid ANC Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great on these headphones, and then functions are fun to customize and easy to use. I really enjoyed having a wide range for how much noise cancelation I wanted to set the headphones at. The talk to stop music feature is a bit clunky, but overall these are comfortable to wear and great noise cancelling wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi admin, we're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.
We appreciate your feedback about the Speak-to-Chat function. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling! Auto turns on and off if it detects someone is speaking.. Cool feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH, Thank you for the great review! Good to hear you like the great noise cancelling and speak-to-chat feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Perfect fit, amazing sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. I love how the noise cancellation stops if you begin speaking. I even use them while working out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Terrific Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased these, I use all the time and sound is amazing. The noise cancelling works excellent and easy to customize settings. Multiple devices use is a plus. Sony delivered a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueMachine,
Awesome! We're glad that you are enjoying the amazing features of the headphones like the sound quality, multipoint, and noise canceling function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Buy these:)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it! If you’re still debating, here’s your sign to buy them:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RineJ,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph