Customer Ratings & Reviews

The Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Black have truly surpassed my expectations. These headphones offer an exceptional blend of superior sound quality, effective noise cancellation, and impressive battery life. The audio fidelity is outstanding, with a depth and richness to the sound that breathes new life into your favorite tracks. The active noise cancellation is equally remarkable, capable of making busy environments feel tranquil, thus creating an immersive audio experience. The headphones also shine in terms of comfort, with a sleek, lightweight design and soft ear pads that allow for prolonged use without any discomfort. Their intuitive touch controls and integration with virtual assistants add to the convenience, making them a delight to use. The battery life on the WH-1000XM4 is phenomenal - they've often lasted me over 30 hours on a single charge. Plus, the quick charge feature has come to my rescue more than once. Overall, the Sony WH-1000XM4 has raised the bar for what one should expect from premium headphones. Whether for travel, work, or relaxation, these headphones are the perfect companion for anyone seeking a superior audio experience. Absolutely worth every penny!

After wearing a multitude of headphones for well over a decade now, Beats has always been a strong brand. I purchased this with the intent of having a multi purpose headphones for general use. Whether it be at home or at the gym, it’s definitely reliable. When you first put it on, it’s comfortable although after a while you want to give your ears a break from the pressure on your ear. As far as audio quality goes, it’s what you’d expect from a Beats brand headphones. If your device is DOLBY ATMOS compatible, I do recommend turning it on to immerse yourself to the deep and heavy bass it provides with the noise cancellation. Helps you get in the zone! Battery life is standard but love that it is a USB-C recharge as most of my devices (minus my iPhone) use the same. Overall, very worth the price!

great sound for a middle range of money, while they're not supper laud in my personal opinion i think that they're great for their generation. They deliver on everything that you want comfort, sound and great battery life. Great compatibility which IOS devices and overall great for they're price. the only down grade to them is the material that surround your ears. In hotter environment's it can cause sweating and discomfort but overall great comfort.

I bought these for my son as a graduation gift after he tried out the Bose NC 700's first. He said: These are very comfortable headphones for long term use, but there's a bit of pressure on the crown of the head after 4+ hours. The ANC is outstanding and on par if not slightly better than the Bose headphones. I have 4 fans in my room (no AC in the dorms) and it blocked 90% of the fan noise. Battery was insanely long and I had a hard time getting these headphones to run out of juice (Bose offers 20 hours instead of 30 on these). The added smart features were all mostly useful. Multi-device pairing was a must for me, and these deliver as it seamlessly transitions between my phone and my laptop (you have to give up LDAC to enable multi-device pairing). I love how you can choose in the app which 2 devices you want to be paired. Auto pause was convenient when I needed to take them off to talk to someone. Speak-to-chat was cool but I don't see myself using it (holding 2 fingers on the touch pad toggles it on or off). Sound was great, if not a bit muddy for me since I like to emphasize vocals, but the EQ made tuning it to my style a breeze (the Bose were also muddy but the EQ wasn't available when I tried them, and I've seen that it's not as useful and even a bit buggy at times). You can change the EQ even while music is playing to hear the changes in real time. Bass was perfect out of the box but this could be tweaked too. Overall I love how it can be changed to your own music tastes. They are also loud headphones, as 50% volume was perfect for me even in my loud fan-filled room so there's a lot of headroom left over if more volume is needed (Bose were really quiet by comparison and I had to have it at 85-90% to get decent volume). The only con I found is that the mics are nowhere as good as the Bose NC 700's. They're not bad and definitely above average quality but I will miss the class leading mics on the Bose. Regardless, you will still be heard pretty clearly, I just mainly got complaints about background noise. To sum up, these are awesome headphones that should deliver on pretty much every single thing you need them too. I would only recommend the more expensive Bose if you are constantly taking phone calls with your headphones.

I bought these in anticipation of a long overseas flight. Got them on sale at the low price end of quality noise canceling headphones. What a bargain. Tried them out immediately and they instantly quieted the sound of my overhead fans and general house noises even before playing anything through them. I found the initial sound profile for music a bit less than I hoped, but the software includes equalizer adjustments along with a few preset choices. I changed to the 'Bright' setting and was more than satisfied with the sound after that. Clear distinct sound with good range and more than adequate base for my taste. I took them out to my patio with my air condition nearby and train noise a few blocks away. They disappeared almost comlpetely even with my music at low volume. I've gone through a variety of musical styles and found the sound to be very good across the entire range, soft ambient to full blown rock. Battery life is great. I've listened for hours and haven't had to recharge yet. The Bluetooth connection has worked flawlessly. I find them comfortable, even for long stretches. Can't think of anything I don't like. One of the best things I've bought.

Great battery life. Sound is crisp and perfect ANC. Comfortable to wear for prolonged hours.

I have been looking for some gym hesdphones that dont fall off and have amazing noise cancellation. When I tell you these are the ones… THEY ARE!! They are so comfortable and easy to fit anywhere, as well as dont feel too heavy. Perfect features on the app they have at no cost ! Awesome headphones reccomend 100%

Best headphones I've ever bought. I also have the XM3, and while I think the noise cancelling is better with that headset, everything else about this one is superior. It's lighter on the head. Sound quality is amazing. The touch controls seem to work better. Battery life is phenomenal, I wear this thing for hours at a time and it'll go about a week or so before I need to charge it. Been using it for almost a year now, have had no issues whatsoever. If I have a gripe, it's that the built-in microphone doesn't work with PC at all, which is a bummer, and if I want to configure something or update the firmware I need to use the mobile app and connect the headset to my phone, but I haven't felt like I needed to so it's not that big a deal. I use this for gaming on my PC and attach an Antlion mod mic to the side of it (because the built-in mic doesn't work with PC). Gaming headsets in this price range pale in comparison. It's got simulated surround sound so I can accurately hear where enemies or other sounds are coming from. I don't have to download proprietary software and mess with an equalizer to get clear audio out if it like I did with my LG and Corsair headsets, though if you want to there is a mobile app where you can do that. It's lightweight and I can wear it comfortably with glasses for hours and it doesn't even feel like it's there. 100% would recommend this over any other gaming-focused headsets.

Got a good deal from best buy on these! They're definitely worth it. You can customize the equalizer to your liking and they aren't bass heavy and have a good treble. They aren't too heavy and they fit comfortably over my ears. They look so good too! Very satisfied with my purchase.

The Sony WH-1000XM4 Wireless Noise-Cancelling Headphones offer outstanding sound quality, with rich bass, clear mids, and crisp highs. The noise cancellation is exceptional, effectively blocking out unwanted background noise. They're incredibly comfortable for long listening sessions and feature impressive battery life, lasting up to 30 hours on a full charge. With intuitive touch controls, seamless device switching, and a premium build, these headphones are a top choice for anyone seeking high-quality audio and noise-cancellation in one sleek package.

Absolutely love these headphones. I'm no audiophile, but I love the sound and the noise cancelling is great. The over-ear is extremely comfortable. I've worn them for 6+ hours for the last month or so and have loved them. They hold a solid charge, I maybe charge them once or twice a week. Being able to connect to two devices at once is also a huge bonus because I can easily swap from my phone to my laptop. Only negatives is that sometimes the band at the top weighs down on my head so I need to shift it around. Also, if you are someone who easily gets carsick/vertigo, you might have to adjust to such strong noise cancelling. At first I would feel nauseous but after about a week, I didn't have any other issues with nausea. You can turn the noise cancelling off in the Sony app if it's an issue so you can ease yourself in to using the ANC all the time.

Bought these from previously using Beats Studio 3 w ANC, same MSRP as these, and got these on blackfriday and wow the quality is incredible, SUPER LIGHT, SUPER COMFORTABLE, and amazing ANC, fan was on max and I couldnt hear it hardly unless I tried to. Amazing battery lasted 6 hours without charge straight out of box, I use the headphone jack so I cannot say if it were wireless

WOW! I still can't believe these beauties were available at this price. Amazing sound. I wasn't a person that needed noise-cancelling but after using these for awhile... I'm sold. I did disable the touch controls on the ear cup and use controls through my mobile devices - I just kept bumping the ear cups and all sorts of things would happen that I didn't like. It's easy to shut off so no biggie. Great price. High quality. Superior sound. Top notch retailer (Best Buy)! Thank you. I highly recommend.

[Employee of bestbuy] This is the perfect non “ luxurious “ listening headphone that you will find in the market , I didn’t get the latest one ( xm5 ) because they don’t fold but the 4 does and it’s perfect for traveling , on top of that it comes with an adapter to use it in the airplane. They are super comfortable and can be used with glasses and you won’t get tired of them and the noise cancellation is Insane ! I love how quick 5min charging gives you 10hrs of battery life ! And I love how the buttons are touch screen. Best headphones

I've been using these headphones for a few months now, and I'm thoroughly impressed. The sound quality is exceptional, with clear highs, balanced mids, and deep bass. The noise-canceling feature works wonders, blocking out background noise and allowing me to fully immerse myself in my music or podcasts. The build quality is solid, and they feel comfortable even during extended listening sessions. The battery life is outstanding, lasting for several days on a single charge. Pairing them with my devices was effortless, and the controls are intuitive and easy to use. Overall, these headphones have exceeded my expectations in every way. Whether you're a casual listener or an audiophile, I highly recommend them for their superb performance and value.

I wanted to do am "in-store" comparison between the Bose QC 35 I have owned for about the last 2 years and the Sony WH-1000XM4. Unfortunately, the demo station in the branch nearest to where I live, never had the demo model set up properly and, besides, I wouldn't be able to compare the same music. Well, now that I have bought a pair of these great headphones and have finally done an "in-home" comparison, listening to the same song, I can truthfully say that this Sony model is superior to the Bose QC 35. While the Bose model has produced very good sound and the noise cancellation has been excellent, the bass on the Sony is much stronger and the overall clarity of the music is noticeably sharper. Also, the Sony app provides a much superior Equalizer experience for customizing your own settings, allowing you to set up TWO custom pre-sets. The Sony even feels more comfortable than the Bose which wasn't ever UN-comfortable. The Sony just feels "softer" and "lighter" by a small margin. The Sony app even allows a more custom fit by allowing you to measure your ears using photos you take. Until recently, BB was carrying the previous model, the Sony - WH -1000XM3 but this has been, I'm guessing, phased out for the slightly more advanced XM4 released by Sony in 2020. My needs for using this headphone are very basic. I don;t really use the voice or phonecall feaures, so I'm not in a position to state how well that works. I did use the volume feature on the right earcup, (no button, you simply raise or lower the volume by running your finger vertically up or down the earcup exterior), and that worked fine and the connection between the Sony app and the headphones paired effortlessly. All in all, I'd say that, soundwise, (especially because I like extra bass), these are superior to the Bose QC 35, and are worth the price if you want the more expensive noise cancellation headphone experience.

They're okay... Battery life is great, I charge them maybe once a week. Sound quality is good -deep clear bass, with clear highs and lows BUT not as loud as I would like. Connection to my mac and phone is not good - every couple minutes the headphones will break up for a couple seconds. This got very annoying. The app is pretty clunky and the the touch controls on the headphones are subpar. Overall I can't say I recommend these headphones if you are an Apple person.

TLDR in advance: try it on in store before you purchase to make sure it fits. Good for big ears. Better sound than the bose imho. Tried in store before I purchased. To me they sounded better than the bose quiet comfort 45 which was the only real competition. They also fit over my ears better because I have big ears. I also have been accused of having a big head and these weren't too tight. A friend of mine with a much smaller head and smaller ears said it felt huge on her head so its not sized for everyone. I recommend trying it in store. Noise canceling is good. Obviously it's not shooting range good but if the world around you is too noisy putting them on helps block out the noise. Probably shouldn't use the noise canceling while attending children for safety reasons because odds are you won't hear them screaming from the next room over. ;) That being said you will probably hear them screaming in the same room it will just be dulled. You can also turn off the noise canceling. Some of the gimmick features are cool but most people won't use them. Like immersive 360 sound for some subscription based music services (Not spotify). It sounds cool but im not paying a monthly fee for one music source to sound better. Especially when all the others still sound pretty good. The feature to temporarily hear your surroundings when noise canceling is active was also cool but odds are you won't use it often if at all. Overall they're cool noise canceling headphones that sound good. The app works on andoid well but I didn't do any testing with an iphone. Price is a little high but would recommend.

Touch panel is WAY too sensitive. I’m talking don’t raise your arm or they change songs type sensitive. I had to turn the panel off, which is a good feature but absolutely sucks if you’re working out. They’re comfortable but if you wear glasses they’re terrible; I’m sure most over ear headphones suck for glasses users. The noise-cancellation isn’t bad but it’s not as good as my AirPod pros…the little white earbuds. I chose these over Bose because they sounded better in my opinion. I’ve worn them on the plane and they were better than my AirPod pros for that purpose, which I literally purchased them for the plane. So they’re good for what I bought them for but musically there are better headphones out. These only sound good because I fixed the EQ; they should have sounded good right out of the box considering the price. For comparison I tried the Bose equivalent of these and could hear EVERYTHING with the noise cancellation on BUT the Bose sound better musically. These, I can not hear the TV while standing right in front of it at a decent volume. I’d catch these on sale, definitely do not pay full price. I might add that the battery life on these is insane. I can go a month or more on a single charge using these 3-4 days a week for 1-2 hours each of those days. When I say insane….I literally forget where I’ve placed my charger because I don’t use it often.

Absolutely in love with these headphones. They're pricey but worth it. The sound is amazing and the noise cancellation is great. I can wear these for a long period without my ear hurting, which is honestly a huge plus. I assumed they were going to be heavy but they actually aren't. Another thing is the battery, I charge these once a week or two.