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Customer Ratings & Reviews

$290.49

Customer reviews

Rating 4.7 out of 5 stars with 12603 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 12,603 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving my noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for Christmas, yay me! I wanted some better noise canceling headphones and these were on sale, so I said YES. I chose the silver color, which is like a neutral gray color instead of black so I could see things on the headphones better. Almost all of my electronics are black and it's getting harder and harder for me to see the tiny details on them, so I chose the lighter color. I also like to be able to find them easily, and when everything is black, things get lost in the black hole. The headphones themselves are great. I read the instructions, but I also looked to videos online about how to use them more to their potential. I can't say I use all of the neat little tricks but I did learn a lot more about them. I love the flat oval zipped case these headphones are stored in. I am taking these on a trip next week and I'm sure they will pack nicely in my personal item bag. The case also has a strap if I want to clip it to my bag. Everything you need to operate these headphones comes in the case, the charging cord, airplane plug if it's compatible with the plane, and an aux cord if needed. The battery life is really great on these. I can listen to hours of music and podcasts while wearing these, plus they are comfortable on my ears and top of my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kudos,

      Thank you for the positive feedback and we're glad you like the overall performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Minor Flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony WH-1000XM4 headphones for a while now, and they offer an exceptional listening experience with top-tier noise-canceling capabilities and impressive sound quality. They are incredibly comfortable, even for long periods, making them perfect for travel or extended use. The battery life is fantastic, lasting up to 30 hours on a single charge, and I find the touch controls intuitive and responsive. However, I've noticed a couple of drawbacks. Despite the excellent overall sound quality, I find that the bass isn't as deep or powerful as I would like. Additionally, the headphones can occasionally fall off easily, especially if I'm moving around a lot. Despite these minor issues, I'm still very satisfied with the Sony WH-1000XM4 and would recommend them to anyone seeking high-quality wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarM, thanks for commenting! We're happy to know that you're satisfied with the amazing sound quality, exceptional noise canceling feature, excellent touch control function, and long-lasting battery life of your WH1000XM4. We greatly appreciate your feedback with the fit and bass sound. These headphones have a self-adjusting headband and soft cushioned earcups that cover the whole ear. You may try adjusting the headband slider so that they cover your ears. This will help give you more personalized comfort. As for the bass sound, please download the Sony Headphones Connect app as it includes all sorts of tools which can be customized to fine-tune your music. There is even an EQ for bass and treble sound. This will give you more control over your headphones and their performance. I hope this helps.

      Thank you very much for your recommendation and for choosing the best brand, Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones of all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Noise cancelling headphones are the best. They had been comfortable, the sound is clear, noise cancelling function works excellent and the battery last a long time. All you can expect from a Noise Cancelling wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IsmaelS,

      Thank you for choosing Sony!

      We're thrilled to learn that you're enjoying your WH-1000XM4 headphones! It's wonderful to hear that you find them comfortable and appreciate the clear sound quality. We are particularly pleased that the noise-canceling feature has surpassed your expectations, as well as the battery life. Thank you for taking the time to share your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound on these and the comfort the only thing that bugs me is how sensitive it picks up background noise. Sometimes it’s able to block everything completely and sometimes it doesn’t detect it. The battery life is great to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RocioL,

      Thank you for choosing Sony products and for sharing your feedback on the WH-1000XM4 headphones. We’re pleased to hear that you enjoy the sound quality, comfort, and battery life of your headphones. However, we apologize for the inconsistent performance you’ve experienced with the noise-canceling feature.

      To help address this issue, we recommend the following steps:

      1. Disable Adaptive Sound Control:

      Open the Sony | Headphones Connect app.
      Navigate to the "Status" tab.
      If "Adaptive Sound Control" is enabled, please turn it off.

      Adaptive Sound Control automatically adjusts noise-canceling settings based on your activity, which may cause the inconsistencies you’ve noticed. For more details, please visit:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00224945?utm_source=openai

      2. Set Ambient Sound Control to Noise Canceling:

      In the app’s "Sound" tab, locate the "Ambient Sound Control" setting.
      Ensure it is set to "Noise Canceling" for optimal performance.
      This ensures that noise cancellation is prioritized over other sound modes.

      3. Update Firmware to Version 3.0.1:

      Installing the latest firmware can improve performance and functionality. Instructions for updating are available here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613

      We are committed to resolving this for you. Should the issue persist, we recommend reaching out to our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose & Sony are equally great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! Noise cancellation is great, I have been a Bose customer for a few years and enjoyed their QuietComfort headphones. The noise cancellation is honestly the same if not slightly better on these headphones! I love the design and finish of these ones, the case is very sturdy, and the touch controls are great once you get used to them. Hands down the feature that sold me is the ability to cup your hand over the right headphone and temporarily lower your music while turning on transparency/active listening mode so you can hear a quick announcement; I travel a lot so these will be great for my next flight! The battery also lasts super long; the only downside is that the app is a bit confusing/unintuitive but nothing you can't handle with a bit of investigation or a quick google search.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickyP,

      We appreciate the 5-star rating and we're glad to hear that you like the noise canceling, design and battery performance of the Sony headphones. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Sony M4 honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality Great, Sound and Noise Cancellation! Amazing! Not heavy at all, and comfy on the ears! Color is a wet cement matte color. Not really silver which I love.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyS,

      It's a true pleasure to hear how impressed you are with the WH-1000XM4 headphones! We are thrilled that you find the build quality great, and the Sound and Noise Cancellation amazing! We also appreciate your specific comments on the comfort and the unique color—it's great when the subtle design details are appreciated. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of sound, battery last forever, confortable pads. 100 % recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GloriaS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WH-1000XM4 headphones impress with their sound quality, long-lasting battery, and comfortable pads. Your strong recommendation means a lot to us and inspires us to maintain this level of excellence.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, awesome noise cancelling!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade from ANC earbuds to these, and I'm so glad I did. It came down to these and the Bose 700s, but I chose these based on the reviews. I live in an otherwise great apartment complex where I can sometimes hear my neighbor below me (on the phone, music, etc.), so I just pop these bad boys on and everything disappears. I can't hear the washer, HVAC, cars right outside, voices, etc. Even without any music playing, they still drown out all the noise. So far they've worked great with the audio cable connected to my PS4 controller, and via BT with my PC/phone/Macbook, etc. I don't notice any loss of sound quality connecting to my PS4 controller to play; the only kinda annoying thing is that there seems to be no way to control the volume outside the actual in-game audio settings. I bought a really long audio cable to connect directly to my Roku TV and the headphones so as to control volume via the TV, but there's a bit of feedback there (prob the TV jack, or the cable?). So I just use the controller. I love the app and ability to set my own sound equalizer settings. Connecting to two devices simultaneously is also a great feature because sometimes I want to listen to music while I wait for a game to load, etc. These are also super comfy. I have a small head and was worried they wouldn't fit snugly, but they do! I've worn them for at least 4-5 hours at a time with no discomfort to any part of my head or ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LadyEivor,

      Thank you for this amazing and detailed review of your WH-1000XM4. We're glad you love the exceptional noise cancelling, sound quality, comfortability, and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. We appreciate the feedback about the operations of the unit when connected to the PS4 via supplied headphone cable.

      When using the headphone cable, the Bluetooth function cannot be used. You can use Quick Attention Mode and Speak-to-Chat while connected to a device via the supplied headphone cable and with the headset turned on. Perform operations, such as adjusting the volume and play/pause, on the playback device. When the headset is turned off, you cannot use Quick Attention Mode and Speak-to-Chat.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones. Buy them.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is customizable is the app, and doesnt make me feel ill like other headsets. The mic is clear and great for calls. They are lightweight but feel sturdy and premium. Comfortable enough to sleep in. The sound feels like its coming from the room. After using them for one evening I went to buy a back up pair. The blue looks almost black and has yellow gold finishes. The black have rose gold finishes. They help me with anxiety and focus. These are THE BEST headphones. Stop looking, buy these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlieB, That's very generous of you! Thank you for the kind words and review of your WH-1000XM4 Wireless Noise Canceling Headphones. We're truly delighted to hear that we've matched your expectations with your these lightweight headphones. Your satisfaction with the exceptional comfort, superb sound, and call quality of your headphones are greatly appreciated. Thanks also for purchasing another pair of WH-1000XM4. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best looking headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones truly impress with their superior noise cancellation, easily surpassing that of Apple's models. Whether you're in a bustling cafe or on a noisy commute, these headphones create a tranquil listening environment that immerses you in your music. Beyond their excellent performance, the design is sleek and modern, making them as stylish as they are functional. With a comfortable fit and an aesthetically pleasing look, these headphones are a fantastic choice for anyone seeking high-quality audio and noise-canceling capabilities in an elegant package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Radhu,

      You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying the noise canceling function, design, comfort, and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching and trying over 10 “competitors”, including strong offerings from Bose and Seinnheiser, these are really worth all of the hype. Multiple Bluetooth device support is a WFH dream, and strong battery life and sound quality keep me in the focus game for everything I need. Can’t recommend them enough, and they’re incredibly lightweight and comfortable, even for my XL sized head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterItsMe, You've made an excellent choice! We're glad to hear you like the multipoint connection feature, long-lasting battery, powerful sound, and comfortable design of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best purchase from best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually bought these in person from my local best buy. I spent sometime there comparing over the ear headphones. If I can be honest I am big music lover but struggle with the fit for ear buds and losing them. These are extremely well made and comfortable. Love the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RachelW!

      We’re thrilled to hear that the WH-1000XM4 provided the perfect comfortable alternative to earbuds after your visit to Best Buy. It’s wonderful to know that both the build quality and sound are hitting the mark for a music lover like yourself.

      Thank you for choosing Sony and welcome to the family!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable, the sound quality is great and the battery lasts a long time, certainly enough for a full day of travel. I'm not sure stepping up to the next model is worth the extra money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikkidubs,

      Thank you for the amazing 5-star review! It's rewarding to hear you're loving the Sony WH-1000XM4 headphones.

      You've highlighted exactly what makes them a customer favorite: the exceptional comfort, incredible sound quality, and outstanding battery life that's perfect for a full day of travel. We're happy to hear that they provide everything you need for an excellent listening experience.

      We appreciate you choosing Sony and hope you continue to enjoy your headphones for a long time to come!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    He loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son now 15 goes thru a pair of headphones every 1 -2 years. I used to pick them out for him but now he checks for reviews and compares features available against features he likes. Between comfort, connectivity and the case he’ll tell me something else he’s found about these that he likes. The option to go wired or wireless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    You would be surprised..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars may seem generous but allow me to prove my opinion. These headphones are not the absolute best at any one thing, but their ability to do it all is why they receive a five star rating. They sound very, very good. Sennheiser good? No. But these are great headphones that still impress me with their sound quality. Are they as comfortable as the Bose NC-700's? Not quite, but I can wear these for hours before the headband induces soreness or the earcup pressure becomes fatiguing. The noise canceling is incredible, truly 5 stars, and while i dont live in a big city, numerous times I've left a noisy stovetop vent running because I simply couldnt hear it over the sound of a podcast, not even music. The battery life is fantastic and comnecting them to multiple devices is simple enough that the extra pinch of time to pair and connect is perfectly okay with me. The interesting earcup fold to place them appropriately in the case takes about a week to get used to but once you memorize it the act is natural and takes very little thought. The included 3.5mm audio cable, airplane charge converter dongle, and short usb-c to A cable are nothing short of a bonus and are appreciated. Again, these headphones dont knock anything completely out of the park, but they do everything very well. Give them a chance!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aslipperypanda,

      We appreciate your 5-star review of the WH1000XM4. You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. They are very good with noise cancellation and the quality of music is amazing. You can also adjust the volume using swiping motions on the right ear muff. You can also pause/play music, as well as answering/hanging up the phone. I don't think headphones can get any better than this. Although I bought them when they were $348, and they are now on sale for $228, I do not regret the purchase. These are the most comfortable on the market and definitely top AirPods Max. Great to wear while working out, and fit snug, also adjustable for various sizes. Battery lasts me 2-3 days with 5+hours of use each day. Definitely would recommend to someone who has been conflicted with buying a pair of headphones! Have a great day:)!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey JessicaB,

      Fabulous! You've made a great choice! We are extremely pleased to hear your amazing experience with the WH-1000XM4. We greatly appreciate your recommendation! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    A balance of sound quality and noise cancelation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past couple of years I have been researching noise canceling headphones. With the the Black Friday deals, I decided to go ahead and buy a pair. From my reasearch I found the Sony WH-1000MX4's would best fit my needs. After about a months worth of use, I can say these headphones did not dissapoint. These headphones have excellent sound quality and great bass. The Sony headphones app makes it easy to tune the sound the way you prefer, instead of being stuck with presets. The noise canceling is good, but not perfect. When working in the office you can still faintly hear voices in the background. The voices do seem to go away when music or audio audio books are played. It is also nice the app does allow you to tune the noise canceling to fit the environment. If you just want to tone down the outside noise, you can just move the ANC slider to a setting of your liking. Last, these headphones fit great. I have a larger head which can be problematic with some headphones. With the WH-1000MX4's adjustability, they fit comfortably on my head, without too much pressure. I would recommend the WH-1000MX4's to anyone looking for a Noise Canceling headphone with excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Thanks for sharing your 5-star review of these amazing headphones. Your feedback is also greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means an audiophile, but I have tried a large variety of audio playing devices and these Sony headphones are absolutely mind-blowing. I feel like up until this point, I have not heard music before. The sound quality on these headphones are beyond anything I have come across that just leaves you speechless. Also, the noise cancelling far exceeds any of the noise cancelling headphones/earbuds on the market, including the Bose 700s. I can confidently say that these are the best noise cancelling headphones under that 500 dollar range. Battery life is superior and truly does last over 24 hours (30 as described is a bit of a stretch here if you are using noise cancelling), but if you just plug these in for 10 minutes you can get like 2 hours of additional battery life. It is crazy. Microphone quality is excellent. I have used these for video conferencing and have been complemented on how clear my voice is. Background noise does appear to be controlled to a certain extent as well so people can hear you and only you. These are very comfortable and secure on my head. Additional app features help foster a great listening environment. Overall, these definitely outclass any headphones/earphones I have ever come across. However, its only downfall is I do think if a drop of water gets in these, you can say goodbye to these headphones! But these headphones are definitely worth the buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paleocave,

      You definitely made the right choice with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      We also appreciate your feedback about its lack of a water-resistant capability. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of the— if not the most comfortable headphones i’ve ever worn. The cushion on the ears makes it feel as if you’re not even wearing them. The headphones do really well with noise cancellation, in fact, you can control its listening modes through the app that you download during set up. The battery life is amazing. I can go without charging these for multiple days sometimes, but it does depend on the listening mode and the length of use between usages. Using these headphones without break will get you about 7 hours of listening time WITH noise cancellation on. Overall, the purchase was highly worth it and I find myself using them quite often!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Giooo, Thanks for sharing your awesome experience. We are thrilled to hear that your new Sony WH1000XM4 wireless noise canceling headphones are the most comfortable headphones you have ever worn. Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality and battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and affordable headphones. They’re definitely wireless headphones I’d recommend and even got a friend to buy them and he also loves them I love that you can make a custom setting and adjust the sound of the headphones with the app as well. Love that they also come with a carrying case and accessories and if they’re dead you can resort to using them wired with the adapter it comes with and they’ll work without having to charge them and I don’t really see a lot of wireless headphones with this feature. It’s perfect for travel and easy to use and to connect and the battery life, short charge time, and the sound quality make it worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArturoR,
      Great! Thank you for your awesome feedback. We are happy that you are pleased with the audio quality, comfortable design and battery life of our XM4. It's nice to know that you were able to utilized the Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco Sony_US