Customer Ratings & Reviews

Sound Quality: Best Sound quality I've heard so far between Arctis Pro Wireless Gaming Headset, Playstation pulse 3D and Bose Noise canceling 700. However i did bump into some odd sound and connectivity issues between ps5 controller connected to the controller making the sound quality sound very muffled while pushing out 3D audio from the ps5 very odd yet im 90% sure that if you get a separate Bluetooth 5.0 Dangle to connect directly to the ps5 that would be eradicated, i hope ( i did not test that). Everything else sound quality is superb. Connectivity: This is where i had some issues, not with all devices but with the ps5 and a midrange Samsung Tv. With the ps5 there is no Bluetooth connectivity what so ever, the ps5 does not recognize the headset its unsupported completely but there is a way around it yet except a downgrade of sound quality oddly enough, by directly plugging in via headphone jack to the ps5 controller making the sound quality muffled very odd behavior, maybe caused by compatibility issues. Also bumped into connection issues via Bluetooth between a Samsung midrange TV from 2016 sound coming from ps5 directly to the tv via HDMI and then from the TV to the sony M4s earphones via Bluetooth yet i couldn't verify if it was earphones or to many sources involved yet thats what happened, but when the connection was stable enough it would deliver a better sound quality against plugging the headphones directly to the ps5 controller, it was all backwards, because i was expecting better results connecting to the ps5 for obvious reasons yet that was not the case unfortunately. Comfort: Comfortable enough up to 12hr of none stop playing video games, after that started to feel heavy on my ears causing some pain especially if you wear glasses. If you have some what warm place/apartment the do make you sweat, my place was a 75° f and i was sweating from where leather was touching my skin, something to keep in mind. Besides that very good Comfort. Battery life: Exeptional 30hrs of batterylife , 12hrs none stop video games while of line (no chat) and battery was at 45%, unlike the worst offender being the sony pulse 3D with 15hrs of battery life, from 100% to 50% after 3 hours.

Great sound very clear, very loud if you want. Ear piece is very comfortable. They are very lightweight you don’t even feel them on.

These headphones have been used everyday since getting them! I have the Apple AirPod Maxes and I would always grab these instead. Build quality feels a little cheaper but that’s what gives it the comfortable weight when on your head. A lot of headphones feel bulky and I can only wear other headphones for so long. These are comfortable, fit around the ear perfectly, and have great sound quality. After owning for over a year, there have been no issues!

Excellent sound, comfortable fit, very long battery life. Best over the ear headphones out there.

Just bought in mid 2025 and still sounds one of the best headphones. Best in class noise cancellation and battery life. I wear it almost all day and no complaints about its comfort too. Would highly recommend this.

This headphone is so comfy & I actually like it better than the XM5. The sound levels are good doesn’t make you too deaf & I love how you can put your hands over one side to hear what others are saying. It charges fast and battery life lasts pretty long. Used mines for 2 weeks now from time to time and I haven’t even charged it yet.

These are definitely a fine set of headphones. Having previously owned a white pair that I literally ran into the ground I was looking for a replacement pair. Fortunately for me the came on sale with an additional $70 discount as a Best Buy Member coupled to an additional $10 reward to get a set of these for around $130 was a given for the quality of sound that you get on these cans. I did listen to the MX5 and 6 and cannot discern a significant increase in sound quality. I also own Sennheiser Momentum 3 and Momentum 4 which are great sounding but are substantially heavier than the Sony’s which is great when when I do my yard work. Hopefully I wont run these to the ground as well as they aren’t my exclusive use …… as an addendum they do have better noise cancellation that the Sennheisers should that be your deciding factor.

As a medical student who was studying for the most important board exams of my life, I had to move back to New York for my rotations. That meant noise from vehicles, and since I lived under a family, brothers sharing their love for each other with their fists - as all brothers do. Now, I did not want to be rude and constantly ask for them to keep their children quiet, so I tried these headphones out to block out the noise. The only thing that could annoy me was my own heartbeat now. These headphones: 1. Are comfortable so I can wear them forever. 2. Charge very quickly for 30 hours of uptime! Even a quick 10 min charge lasted me the night if I forgot to charge them in advance. 3. So versatile, since the Sony app allows you to keep the firmware up to date, and unlocks more features to customize gestures of your headphones, your equalizer, and how much noise cancelling you need. The con? Taking a call isn't so bad, but it's definitely NOT the best quality, which is fine because I played with both the Bose 700 and these headphones and let me tell you that the musician in me was so happy with the beautiful and crisp sounds of the mid-range frequencies that are often discarded for your hearing pleasure. These headphones are definitely worth the buy, you will NOT be disappointed.

These are my favorite headphones. Love the sound on them. They don’t weight a lot. Battery life is good doesn’t go low so quick

Super nice and comfortable headphones! Very soundproof and noise cancelling, they do not fall off like others and very convenient in the winter during the cold. Battery lasts very long after one full charge.

I really enjoy how comfortable and amazing the quality is! I've had them for a few months now, and they are my go to headphones. The battery lasts so long, too!

I have been using these nearly everyday since i purchased them about a year ago. I tell everyone how great they are. Super comfortable, easy to use and connect to multiple devices, pretty good battery life, good noise cancelling and they look great. I use them for work, at the gym, mowing the lawn, and traveling, etc. I bought another pair for my mom too. I can't recommend these enough

I've been using these for over 2 months now. I really can't find anything that I could report as an issue that can't be fixed by changing a setting. I do notice the headband does adjust a bit too easy and sometimes doesn't hold in the fully closed position. Not a big deal since I've got such a big head, I pull them out all the way. These have performed flawlessly from day one. The sound is crisp and clear. Bass is there and my favorite bass song can be played and hear them low lows. The ANC is perfect. I work as a programmer on a noisy production floor so the noise cancel is needed! I can also continue to talk to others while wearing them. Just pause my music and can carry on a conversation with no issues. I can hear better if I remove them, but most of the time I don't need to. I love how I can connect them to both my phone and laptop at the same time. If I get a call, the music or video (playing on the laptop) pauses so I can answer then restarts when then call is done. I haven't really pushed the battery time. I'll use them for 9+ hours (with ANC on all day) then plug them in overnight at my desk. I usually have about 70% battery left at this point. I would highly recommend these if you are looking for some very nice wireless headphones.

This model feels more comfortable than the New Model. They are also more comfortable than the Bose Quiet Comfort Ultras or the Q45’s in my opinion. The Sound is Solid “ compared “ to the aforementioned Headphones especially for the price of $225.00 I paid. Honestly I would not recommend paying $350 for these headphones or any of the other contenders. The sound does not blow me away for Sony or Bose . I will say that the Bose headphones are Overrated which is typical for Bose products in my opinion. In conclusion, most Electronics are overpriced and overrated, However if you can find the Wx004’s on sale for $225 or less, I think you should be satisfied.

These headphones are truly magnificent. If you’re on the fence about these or another pair, I’d recommend you go for these. The only issue I’ve had with them is that a plastic piece came off which caused my right speaker unit to spin freely and eventually come off and hang. Because I bought them from BestBuy, I’m assuming they can fix them. So I highly recommend getting them from BestBuy AND having an account so the purchase is saved under that. Quality of sound is magnificent. Clear and crisp. If you want more bass, you can easily make that happen or search the internet for an EQ setup that does exactly what you want. On the flip side, the treble and voices never lose out. The battery can last 2 whole days without a recharge. I’m talking enough battery for a good workout and for time at work/school. Besides build quality, the biggest issues (which is still small) is its connectivity. I’d refrain from having the headphones connected to multiple devices because it easily gets confused.

Funny story about how good these headphones are…and what an idiot I am. First, the sound is incredible. Connectivity is great with about 50-60 ft range. Connecting to two devices simultaneously switches flawlessly and intuitively(pauses sound from one device for incoming call on other device). Battery life is endless. Sound cancelling on and volume at 70-80% volume for 7-8 hours and only battery only dropped 20%. Ok, to tell on myself…I’ve been sitting at the correct gate (Phoenix airport) this evening for over 2 hours watching the boarding time every 15 minutes. The second hour I am literally sitting in front of the ticketing booth with these headphones on and I missed the call to board the plane because I never heard the announcement(and no I couldn’t see the boarding area from where I was sitting). All I’m saying is that I’m an idiot but the sound cancelling is amazing and has to be pretty close to what I would imagine being in a deprivation tank would sound like. Without a doubt the best headphone purchase I’ve ever made.

Great headphones. As expected, the noise cancellation is top notch. I don't think I've ever used anything better in that area. Battery life is really good too. I don't think I can kill these in a day even at max volume with noise cancellation on. Even if I can, they charge from 20% to 80% fast enough that I don't worry about battery life. I wouldn't complain if there was a little more volume at maximum with less distortion, but admittedly, I'm a person who has been around loud music from my teenage years and my hearing isn't the best these days, and I really like to turn up the volume sometimes. These will probably be fine for most people in the volume department when used with noise cancellation. I just like my headphones to have slightly more volume than I need while staying distortion free. Otherwise, great headphones, especially if you get them on a good sale. I'm not someone who would usually pay $400+ for headphones, but I'll take them at half price on sale for sure.

Amazing set of headphones for the price. The sound quality is really good, and the noice cancelling is second to none. It's very comfortable to wear especially for long hours, and does not hurt your ears like other headphones after a while. The Sony app is also pretty good with plenty of features that you can adjust on your headset. Battery lasts a very long time and getting close to 28-35 hours of battery life and it charges fairly fast too. Also the headset connects really easy to your device unlike other headsets which can get finicky trying to connect to it via bluetooth. The case that it comes with is very nice, sleek, and minimalistic.

I have tried out Apples Maxs and even though i am an Apple user through and through, these headphones are much lighter and the sound quality is more crisp and clearer! The Airpod Maxs though are better when it comes to noise cancellation. Just by a little. I don’t mind though since the Sonys makes up for that in every other way possible. I have worn these headphones over 6 hours straight for work and it did not once give me a headache or feel one bit uncomfortable. The best part about these is the amazing battery life. I have yet to charge them again since after the first charge. Its been like 2 weeks of daily usage and im at 40%! Thats wild!

These headphones are amazing. The sound quality is exceptional along with the noice cancelling option. After using mine, I bought a pair for my husband (who is hard to please and finds most things uncomfortable on his head and ears) and he loves them as well. Five stars!