Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great value. Excellent sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide excellent sound and spatialization. They are comfortable enough but be aware that they can get warm because they are closed headphones with no cooling air circulation. However since that didn't really bother me personally I did not deduct a star. Pricing was decent and I have had great experience with Sony products in general. Lastly, this is the second pair I purchased. The first was for me and the second for my adult son. We are both very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, FrequentBuyer!
We are so pleased to hear how much you and your son are enjoying the WH-1000XM4 headphones. It’s wonderful to know that you are happy with the excellent sound and spatialization. We designed these headphones to provide a premium and immersive audio experience, and it's rewarding to know we have succeeded.
We also appreciate your honest feedback about the earcups getting warm. We designed them to provide a secure seal for effective noise canceling, and we're glad to hear it didn't impact your overall experience. Your loyalty means a lot, and it’s especially rewarding to hear that you were so satisfied you came back to purchase a second pair for your son.
Thank you again for your strong recommendation and for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Love it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."The Sony WH-1000XM4 wireless headphones are a top-of-the-line option for anyone looking for superior sound quality, comfort, and noise-canceling capabilities. With its advanced noise-canceling technology, these headphones are perfect for blocking out distractions in any environment. The battery life is exceptional, providing up to 30 hours of continuous playback, and the touch controls make it easy to manage your music and calls. The sleek design and comfortable fit make these headphones perfect for long listening sessions, and they're compatible with both Android and iOS devices. Overall, the Sony WH-1000XM4 are a must-have for audiophiles and anyone looking for the best wireless headphone experience."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steelbook, Thank you for the amazing review! We're very happy to hear you're enjoying the excellent sound quality, comfortable fit, great noise cancellation, long-lasting battery life, and intuitive touch control functions of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Flagship for a reason
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If these are your first "premium" headphones, you will be impressed. If you are moving up from other models, you will ALSO be impressed. I own a few models of Sony headphones, and these are the flagship for a reason. Even moving up from the M2 of these was night and day. I also own the WF-1000xm3 earphones, and this is that much better. NC is next level, ambient noise mode is greatly improved, and the comfort is smooth. USB-C charging is a great standard, but the big draw is multi connection bluetooth. I never thought I would use it until I was watching a show on my tablet, and it paused the show and rang through from my cell phone. Seamless. App support is fully there, and even has Sony's "lossless" upscaling format. Battery life seems great so far, and it comes with a semi-hard case. Can be plugged in to 3.5mm wired plug, including a dual prong airplane adapter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaelan,
Awesome! We're thrilled that you are enjoying the upgrades on these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, very comfortable with great sound and noise cancelling as well as battery life. I used them when traveling, very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AlanL,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite artists for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Battery life, Comfort, Sound quality
Best noise cancelling headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love these headphones! I upgraded from my Sony MDR-XB950N1 "Extra Bass" Headphones, as I mainly wanted the larger cups and longer play time (30 hours vs the MDR-XB950N1 22 hours). I also recently purchased a pair of Anker Soundcore Life Q20 headphones, albeit not a fair comparison as the Sony WH-1000XM4 are more expensive ($150 on sale vs the Anker $40). The WH-1000XM4 fits nicely (even on smaller heads), provides excellent sonic quality, and is an absolute KILLER for noise cancelling. I like the USB-C charging port/cable (vs mini USB). The volume and forward/reverse track controls are unique (you use motions on the right earpad). While I'm okay with the controls, I'd prefer a more traditional method for these functions. But the bottom line is that these are the best noise cancelling headphones I've owned, and I don't hesitate recommending them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rosinski,
You made the right choice in with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Price
God-sent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful piece of engineering. You can feel a gush of easy feeling the second you turn on the noise cancelling feature. Absolutely no issues when connecting to my phone as people hear me clearly, unlike my other supposedly noise cancelling ear pods from Spidoc. They are also very comfy with very long battery life. Great for long plane rides. Only reason for not giving it 5 stars is its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cheap,
Thank you for the 5-star rating and we're glad you like the noise canceling and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Perfect for travel or peace and quiet.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing comfort and quality. I travel heavily for work and the noise cancellation is optimal. Zero noise from the airline or any crying babies makes this a plus to have. Allows for easy focus on what you’re listening. The sound is impeccable. Crystal clear and I don’t need go above 75% of volume capacity to hear at a good volume. Connects easily and the sound adaptive feature makes listening at home or on the plane seamlessly simple. Comes in a nice case with charge cable and aux cable for connection to in flight entertainment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshV,
Thank you for sharing your great experience with us! The WH1000XM4 is definitely one of the best travel headphones in the market. Nice to hear you are enjoying the amazing sound quality, easy connectivity, noise canceling features, supplied accessories, and overall performance of the unit. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Sony M4 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wear. High performance noise-cancelling setting. Stylish design. Excellent sound quality. Fantastic battery life. This is the best pair or headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SayraL, Thank you for the excellent review! We're delighted to hear you like the comfortable fit, superb noise cancellation, stylish design, great sound quality, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
WH1000-XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED these headphones right from the beginning! They are noise canceling and don't give me headaches from the pressure of wearing them or using the noise canceling feature. They also have an optional feature so they can detect when you take them off and automatically pause your music so you don't miss it! If you get the companion app that goes along with them you can customize pretty much everything. You have the option to adjust the noise canceling level, the bass, if you want them to auto adjust to your lifestyle and so much more!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, GoogleS!
We are so pleased to hear how much you love your WH-1000XM4 headphones. It is incredibly rewarding to know that you find them comfortable for long periods and that the noise-canceling feature works so well for you.
We're also glad you're taking advantage of the smart features like the automatic pausing and the extensive customization options in the app. We designed these headphones to offer a personalized and seamless listening experience, and it's great to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I was hesitant on buying such expensive headphones but after reading a lot of online reviews I decided to take the plunge. I took a flight from the US to Europe and including layovers these were used pretty much the whole time and the battery was still sitting pretty. Now on to the sound quality. WOW. These are the best headphones I've ever experienced. You can definitely tell the quality that goes into these. The one downside is there isn't much true 360 music out there and that was a bummer. I tried the different services they suggested but in the end cancelled them all. However, even with a lack of music this is still a phenomenal headphone. No pain from wearing them, the tuning for my ears was great, the ability to talk and the music shut off was fantastic, and I enjoyed what all I experienced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, Thank you for the detailed and amazing review of your Sony WH-1000XM4! We're very happy to hear you're enjoying the exceptional sound quality, long-lasting battery life, comfortable fit, and the newest features of your Sony headphones. We appreciate your feedback about the availability of 360 music on music streaming apps.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Amazing quality, sound cancelling is unparalleled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing, the noise cancelling function is great. I have loud roommates and it blocks out literally ALL of the deep-pitched noises, such as doors/ cabinets slamming, traffic etc. They literally are an indispensable part of my life where I live, as low-pitched booming noises bother me the most. They don't block very high pitched noises a ton, but that doesn't bother me at all. The sound quality is very good too, so good I now watch all my movies and play all my games with these. The cost is a small price to pay for the vast quality-of-life improvements this pair of headphones has given me. I was fortunate enough to receive a pair that hasn't had a defect or the "wind noises" or anything. Try not to sweat in them as I heard moisture can cause this, it's not Sony's fault, they didn't design them for wet conditions. Would recommend 100%, they will block many stressful noises in your life, and I can't even go back to my wired headphones now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sobrien411,
You made the right choice with the Sony WH1000XM4! We're thrilled that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Best Headphones in the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is unbeatable in this headphone ,very light weight and its so comfortable in ears. very good for long hours listening. This is one of the best headphone I have tried so far recently. If you are in a market for a good headphone then this is the one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajesh,
Great! We're thrilled that you like the sound quality, weight, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Battery life, Comfort
Amazing Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones! The sound coming out of the headphones is amazing. You can hear every note and symbol. The bass is Perfect. And they are comfortable to wear for long periods of time. The battery life is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buddylu, Great! Thanks for the positive feedback. We're truly glad that these headphones clear instruments and exceptional sound quality. Good to know you're enjoying everything about your WH-1000XM4, especially the excellent battery life and amazing comfort for long periods of time. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for giving the product a perfect rating! -Jess
- Pros mentioned:Battery life, Comfort, Sound quality
Great ANC headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, good sound (better with EQ), and long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter,
We are excited to hear that you are enjoying the comfortable fit and the long battery life of your Sony WH-1000XM4 headphones. We are also happy that you've discovered how the EQ features can further enhance the already high sound quality to perfectly match your preferences!
We really appreciate you trusting Sony. Enjoy your listening sessions!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
5 stars; blew away my already high expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The durability is what you'd expect (even surpassing) the old saying "you get what you pay for", they're extremely comfortable to wear even for long time periods, and the included case is a continuation of that, especially for keeping cables with the headphones. The sound is absolutely top notch, entering into audiophile levels with bass that should please 99.99999% of ppl (and to use with a few choice non-Sony EQ apps in Android or iOS stores, these *definitely* compete with audiophile levels. The Sony Headphones app is *very* easy to use with a user friendly UI that anyone can navigate/make changes; it's all really self explanatory. Top notch for *any* use...music, podcasts, movies, tv and *excellent* for gaming (too bad the built-in mics can't be utilized, but otherwise makes for *real* immersive gaming I've never before experienced. To use wired with PS4 or Xbox One, the tv or soundbar connected via optical cable actually have more latency than the headphones! Good advantage in FPS games!). The noise cancelling is even better than I read about while researching BTNC headphones to replace my Sony WH-H910N headphones that began having audio probs within 6 months. Being mostly homebound disabled and needing to sleep in the recliner, others can go about their business in early morning without disturbing me in the least as a podcast plays, and even can't hear the woodshop noise of table saw/heavy machinary about 10 ft. behind my recliner throughout the day. The noise cancellation optimizer has proven to be an excellent feature. I was skeptical about some features by some reviews, like sensitivity of auto pause when taking headphones off...but you adjust them as needed without worry; you have to fully take them off as default sensitivity is set. I haven't used much for phone calls, but at least with my LG Stylo 4 sound quality on my end is best I've ever heard from *any* headphones or bluetooth device (the old style pre-smartphone days that came with all phones). I initially bought the Bose QC35 ii Gaming Headset (default QC35 ii's but with a mic included for gaming), and I'm 110% glad I exchanged for these, even if The only real suggestion I would make to Sony (a suggestion, *not* a con) is to put ventillation holes on the inside of the ear cups. Like any over ear headphones they can get a little warm after several hours of use, and having used the Bose QC35 ii headphones for 2 weeks prior to exchanging for these, that did make a noticable difference. Worth every penny...especially if you get them on sale because then the optional 2 year warranty nearly pays for itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AblazedPhoenix, Wow! That's cool! You've made an excellent choice! Thank you for upgrading to your new Sony WH-1000XM4. We're extremely pleased to hear our WH-1000XM4 Wireless Industry Leading Noise Canceling Headphones meets your needs, and it exceeded your expectations! Good to know that you feel the WH-1000XM4 is the best sounding headphones that you've owned and you're enjoying the features, outstanding sound quality and noise cancellation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancellation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Good to know you're utilizing the built-in equalizer and different customizations on the Sony headphones connect app. Thank you for leaving us such a wonderful review and for trusting Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Very good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this product is amazing! The quality is excellent, and the materials used are clearly top-notch. The design is both practical and stylish. Using it has been a smooth and comfortable experience, and I think the price is fair for the value it offers. I highly recommend it to anyone looking for a product that exceeds expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohamedS,
That's awesome! We're glad to hear that you like the quality and comfortable design of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
I love you .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and battery , conection Bery fast l love you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayela,
Thank you for your kind feedback! It brings us great joy to hear that the WH-1000XM4 is delivering excellent sound and battery life, along with fast connection.
We're glad you chose Sony!
Kind regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Strong sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Long lasting battery. Comfortable. Use at the gym. Stays in place. No slip. Sweat resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cmoore, nice! We're happy that you are enjoying your new headphones! Thanks for choosing Sony ~Earl
- Pros mentioned:Comfort, Sound quality
Pretty good for the price point and definitely wor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customization and sound quality is really amazing especially with a little bit of tweaking through the app and it allows for excellent music and the noise cancelation is pretty good but that is expected for the price point, its able to block out most noise whether it be with the adjustable feature it has within the app and on the physical buttons and the soft padding on the cups and head band allow for wearing the headphones for a pretty long time. That being said sometimes it randomly disconnects and takes about 2 to 9 seconds to reconnect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Honestly,
Thanks for the 5-star review! We're so glad to hear that you're enjoying the amazing sound quality and effective noise cancellation of your WH1000XM4 headphones. The comfort features, like the soft padding, are a key design element that allows for extended listening sessions.
Regarding the random disconnections, we understand how frustrating that can be. While these headphones are designed for a stable connection, factors like wireless interference from Wi-Fi routers, other Bluetooth devices, or physical obstacles can sometimes cause this. For a more stable connection, you can use the Sony | Sound Connect app to switch the "Bluetooth Connection Quality" setting from "Prioritize Sound Quality" to "Prioritize Stable Connection". This can often resolve such issues by prioritizing a strong signal over the highest audio bitrate.
In case the problem persists, please make sure to reach to out technical support at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones for further assistance.
Thanks for choosing Sony, have an excellent day!
DiegoV
- Pros mentioned:Comfort, Sound quality
Great headphones for working out in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these headphones is great! I have an older version of these that have latest 10+ years so I hope they last as long. They are lightweight and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaritzaRey,
We are thrilled to hear that your previous Sony headphones served you well for over a decade! It is great to know that your new WH-1000XM4s are meeting those same high standards for comfort and sound quality.
Thanks for choosing Sony.
Best regards,
Eliab