Customer Ratings & Reviews

i work in a very loud factory. the noise cancelling feature is awesome! i can accept phone calls, start and stop conversations with voice recognition feature. alexis. long battery life and comfortable to wear. pricey but well worth it

Great set of wireless noise canceling headphones. I bought these to replace an older pair of Sony mdr-xb950n1 cans. So far I am enjoying the upgraded features, improved comfort, and sound quality. For certain types of music I do miss the extra bass punch of the older pair, but the sound is much improved overall, as is the build quality. I love that the music pauses automatically when the headphones are removed and resumes when put back on. The noise cancelling and hear-through features are also quite nice. One of the only issues I have is with the lack of physical sound level buttons. The touch swipe feature is quite finicky and makes for a frustrating experience at times. Other than a wish for more physical buttons, I really have no complaints about this solid pair of headphones.

These are so comfortable to wear, they are lighter than Bose, and the technology in the app allows you to customize your equalizer via a quiz so you get your preferred sound. Love the talk function. However, not the best for phone calls unless you’re inside in a very quiet environment. I wear these while out running errands a lot and were fabulous on a very long road trip recently. The battery lasts quite a while too. Very impressed. Connecting to more than one device was a little convoluted but I got there.

Really high quality. Look good. Sometimes it can be a little annoying how it auto-pauses when you speak. Any time I sing, it thinks I'm talking to someone and pauses the music. I'm sure there's a way of turning this off using the app, but I haven't gotten around to it yet. I think it's great for college students.

This product is great. The noise canceling is amazing. I would recommend to anyone that loves to feel comfort to there ears. They are very light and they do not feel tight on ears. They are very durable.

I love these headphones! I’ve always had a problem with earbuds staying in my ears or giving me headaches so I decided to buy over the ear headphones. It was an awesome decision, these are so comfortable and the noise cancellation helps a lot when traveling. The sound quality is great but didn’t blow me out of the water. Still great though! Lots of customization in the app. Also, the battery life is outstanding; I was truly impressed. I traveled to the airport and used them on the plane twice in a row and the charge was still at ~90% which I thought was crazy.

The sound is fantastic…, very comfort where it seats in the ears… for an autistic son I do recommend… and battery lasts more than 24 hours… it’s amazing

Great sound quality. Comfortable fit even with glasses. Great battery life.

Great sound quality and very comfortable. Holds battery charge for a long time to.

I bought these to use with a MacBook Pro for casual streaming, YouTube, etc. I also use them with an iPhone13 Pro when in a room with others whom I don't want to disturb. I seriously considered the Apple Airpods Max and the Bose QC 45 as well researching many reviews and opinions. I relied heavily on the advice of my techie son who is big into HD audio (keeps his music in DSD files when possible) and is also a well headset experienced major airline pilot. While the Air Pods Max have a few trivial Apple interoperability features, the price was hugely higher. The Bose were a bit behind in features and sound reviews. These Sony's scored best on sound quality, and while I was making the choice, these Sonys went on sale - decision quickly finalized. I was worried about switching them from device to device but it's easy and quickly learned. As I studied them more, I am now using them in the mode where they are connected to both devices so I don't need to switch them. I can only listen to one device at a time, first come first heard, but that is pretty functional if you think about it. BestBuy was out of black in the store, and I am glad. All other headsets I've owned were black or gray, and I just love the blue. The battery life is fine, and USB-C charging is great. They work fine with Siri, btw. This is a minor complaint, but I would prefer that The Speak-To-Chat "time until the mode closes" choices include an ultra-short option, perhaps 5 or 7.5 seconds. I don't remember my Magnolia sales advisor's name (Austin, TX Arboretum), but he was very knowledgable. Thank you BestBuy and Sony!

Great sound and great price. Fits over ears very well

These headphones have many great features. They are very comfortable to wear. They are lightweight. Noise cancellation is very good, but without music playing there is an audible hissing sound from the noise cancellation. The app is great to work with, and connection and setup were a breeze thanks to the consumer friendly app. The app can take into account that you are even wearing glasses when setting up. Doing a wireless firmware update was very quick.There are many choices to choose from with the EQ feature. But the audio quality was not there for me, which was a big surprise given how many customers rate it very highly, and given high ratings from influencer reviews. The instant I started listening to music, I knew something did not sound right. They have a good amount of bass, but it sounds muddy to me, and middle and high tones lacked definition. Instrument separation and clarity was also sub par. I subscribe to Amazon HD music which allows for the highest quality streaming experience. I also tried listening with the cord attached, and many different equalizer settings, but the audio did not improve. In some sense the sound was actually irritating to listen to because of this. I have listened to the Bose 700NC and my old headphones were the BOSE QC 15 wired version, which I compared and thought had much better audio quality and clarity. Maybe these headphones were defective, but in any case I decided not to pursue it and returned them. Given all the other very positive features, I really wanted these to work out.

If you like to listen to music loud and with thunderous bass this isn't gona be for you. Otherwise it's a good set of headphones. Noise Cancelling is pretty decent as well as battery life & range. They are lightweight for their size and pretty comfortable. if you plan on laying down in bed and falling asleep with headphones on, you'll find these to be uncomfortable in this specific situation.

I've been looking for a pair of bluetooth headphones for work and running, and after seeing these on sale I got them. Battery lasts a long time. The noise cancelling feature is maybe my favorite part about them. I can still hear if someone needs to grab my attention, but it blocks out all of the other noises I dont want to hear. Music and audiobooks sound great. I recommend.

Pros Excellent sound quality - sounds extend beyond the human range of hearing Actually cancels noise Battery charges quick/lasts all day Cons Hurts your wallet Doing Video Editing while your child is doing school from home made this a necessity, and this pair delivers on sound quality and noise cancelling. I use them 7-9 hours a day, 5-6 days a week. I am comparing heavily against the XM3's. My reason for replacing the XM3's was the battery was dead from overuse(I replaced the battery myself, voiding the warranty). Noise cancelling and battery life have seen a significant upgrade. Enough that I would consider purchasing the XM4 if my XM3 was still working. Sound Quality wise, it is a decent boost, wired and wireless. Plugged in, it is a smooth sound from the earth shaking bass to the smooth high pitch sounds, these deliver. Throw these babies on in the dark with a scary movie and there is literally no escape. Voices are crisp and warm, while the bass can(and will) blow your mind. Sony typically runs higher on the bass side of things. The 3D audio is pretty awesome as well, from a technical standpoint. Being able to correctly situation 7.1 channel audio in these headphones with an accurate space sound feel. Been using noise cancelling technology since the Bose quiet comfort over the ear headphones(20 years ago), and these are the best I have found. The changes from the XM3's noise cancelling is a solid leap forward. The XM4's noise cancelling seem to mute out more of the mid-hi tones that the XM3's let through, or else it lowers it more. More of the mid to low ranges are effectively canceled as well. My Laptop is the loudest made(seriously, 66db) and is hoisted at above head level in the air. With nothing playing, background noise is audible, but with a little noise playing these headphones really do their job well, enough that my family can be playing 5-6 feet away(they are loud lol) and with something playing at low volume keeps it silent. Another area they do really well in is the noise cancelling adaptation that it allows you to do. I go from my noisy editing area to outside for some fresh air and the headphones automatically adjust for the noise in order to cancel it better. On the streets, it blocks out almost all car noise when tested about 15 feet away from a 4 lane street when busy to a point where it was jarring how disconnected from the loss of hearing.

I recently upgraded from the XM3's (which I've owned for two years) and these 4's are superior in every fashion. The noise cancelling is significantly improved, the bass is still the best of any headphones manufacturer (that's right, I said it, come at me Beats and JBL), as well as a noticeable loss of weight. Now the only two drawbacks seem to be the battery life, and the speak to chat can still use some work. The only reason the former is even a negative is that my XM3's seem to have had a longer life, but I feel that the loss of weight may have something to do with that. But with all that being said, before I go on a ramble like Grandpa Simpson, these (in my opinion) also beat Bose in every category that matters, even if it's by the smallest of margins.

- The noise cancellation is insanely good - The app enhances the experience of listening to music and movies - Great for gaming on PC because of the noise cancellation -Has awesome features such as when you speak, it automatically allows noise pass through so you can hear others and it turns off within seconds - Battery lasts for a long time, personally charge it once a week and I use it everyday for about 2-4 hours - Touch controls are great - It can connect to 2 devices at once.

I was initially thinking of buying a similar pair from different brand but thankfully was able to try these on and they were far more comfortable. No issues wearing them for a few hours in a row. The soft touch 'buttons' are a little weird to get used to (for changing song/volume etc) but easy to figure out. Sound quality is great and the app is helpful to adjust noise cancelling effects or change the auto settings. I've had them for a month and haven't had to re-charge...

Amazing headphones with really nice audio quality as well as noise cancelation. Also the fact that you can fold it and put in a case to cary easily is so much better compare to xm5 or 6. Something for this price range is really good. You can always go for jabra or some senheiser but if you are looking for good audio and good noise cancelation, this is the best you can get for this price range which is wireless. The battery life is also pretty good. And with fast charging I get a decent battery just for charging 1 hour.

If you can find these on sale, these are terrific wireless headphones. I did have to tweak the EQ quite a bit until I found a curve that felt really good to me, but it can be done. These are way overloaded on bass from the start - which can muddle other frequencies. But the bass certainly is punchy, and honestly when it's tweaked these sound really good. They're not AptX-Low Latency or anything; if you have LDAC turned on you can't use multipoint; I still don't think they sound as good as my Shure Aonic 50s. But they do fold down really neatly, battery life is great, noise canceling is powerful. Can be a great value especially if you aren't paying full price.