Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Awesome headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats the sound quality!! Great fit, very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nexus, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Weight
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones!! My 19 year old son bought this a few months ago and loves it. Lightweight, comfortable and the battery life is wonderful. This is a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wifi, lovely! we're glad you and your son love our industry-leading noise canceling headphones! the WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality, Weight
Head Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and light weight. They dont get too loud but with the sound quality they provide you do not need them too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM, Perfect! Good to know you like the super comfortable fit, lightweight design, and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound qualityCons mentioned:Touch controls
Sony Excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Bose, I've had Beats, I've even had JBLs. Nothing beats the sound quality and noise cancelation of these headphones. The battery life is great and these were super easy to pair and update to my Galaxy S20. The touch controls can be a bit finicky at times, but nothing too major.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse, You've made an excellent choice! We're very happy to hear you're enjoying the excellent sound, long-lasting battery, easy Bluetooth pairing, and industry-leading noise cancelation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and sound performance. Sensitivity of the the controls is a bit of an issue during use but not enough to change rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaC,
We're truly heartened to learn that you're enjoying your Sony headphones, and thank you so much for the generous 5-star rating! It's wonderful to know the battery life and sound performance have impressed you. We appreciate your honest note about the sensitivity of the controls, and are grateful you've shared your experience as it helps us continue to refine each detail.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Battery life, Comfort, Sound quality
Great Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are truly noise cancelling. I love wearing them as I teach online and have many papers to grade. Well made quality headphones, very comfortable, great sound. Turn off automatically to save battery when I take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello happycamper, We are glad to hear about your awesome experience with your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality sounds amazing for the price I paid for, a lot of personalization to suit your preferences, and it can last a while on even with max volume
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bncs,
We're so glad to hear that your Sony headphones have impressed you with amazing sound quality for the price, customizable features to suit your preferences, and lasting battery even at max volume. Thank you for awarding a fantastic 5-star rating—durability and personalized listening are definitely standout qualities of the WH1000XM4.
Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is nearly perfect. Very comfortable without being too heavy on the head. Worth the investment and a little more cost effective. Just because they are the older version of the XM5 does not mean you lose out on quality at any point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minamaru. Thank you for sharing your thoughts on the older version of the Sony XM5 headphones!. Indeed, it's worth noting that older versions of high-quality headphones can still offer excellent performance regarding noise canceling and comfort. Thanks for choosing Sony!. -Milton
- Pros mentioned:Comfort, Sound quality
Sony-WH1000XM4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time when I purchased these I was beginning to get tired of earbuds and wanted to try something different. When I bought these it was like a whole new world of music was unearthed to me. Definitely a worthy purchase as it completely changes the way music sounds. The audio quality and noise suppression plus the comfortable fit makes these a top choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are spectacular, I personally have a small head so finding headphones that don’t fall off is tough. With these I can go on runs or do any errand around the house or wherever and don’t have to worry about them falling off. I highly recommend plus the audio is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing,
You made the right choice! We're thrilled that you like the fit and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love These Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really been enjoying these headphones. The sound cancelling works wonders and the sound quality is amazing. The touch feature to control audio and playback works well. One thing I really liked was when taking off the headphones it would automatically pause your music and restart once you have them back on your head. Ive spent hours listening to my favorite songs and revisiting them again in a better sound experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndresA,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your WH1000XM4 headphones and the impressive sound-canceling and audio quality they provide. The thoughtful touch controls and automatic pause feature truly enhance your listening experience, making it easy to immerse yourself in your favorite music. Thank you for sharing how these headphones have elevated your music time—it means a lot to us!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
I like them very much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was choosing between the Bose 700 and the Sony WH-1000XM4. I checked professional reviews for both and thought the Sony was a little ahead, plus price was lower than the Bose at the time I bought it. It is an excellent headphone, and don't regret choosing it. I like it that is wireless, the battery last for days, on the kind of use I have for it. I use it for Zoom meetings, for listening to music on my laptop, and to watch videos and listening to music on my phone. Noise cancelling is excellent, and has other alternatives that allow me to listen to my surroundings. Added to that I like the feature that allows me to pause the sound on he headphone by just putting the palm of my hand on the right ear headphone, so I can talk to someone or listen to anything that might be happening around me. Also I like the feature that I can control the volume, pause songs, advance to another song and more by gesturing on the right ear headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jair! Awesome! We are so glad to hear that you like the sound quality, noise cancelling and amazing features of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Great headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves this headset. It has of a superior sound quality and very well designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amemyself,
Thank you for choosing Sony!
We couldn't be happier to hear that your kid loves the WH-1000XM4 headphones! Knowing that the sound quality and design have made a positive impact truly means a lot to us. Thank you for sharing your experience—it's wonderful to be part of your family's listening journey.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best headpones!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've ever used. Don't just put them on, listen to music and decide the sound quality. With these you have to download the app and adjust the EQ to make them sound good but once you dial it in, they are fantastic. I've never once had a drop from the bluetooth connection or distortion even walking away from my phone all over a house. The noise cancellation is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael!
Thank you so much for taking the time to share your feedback about your new WH-1000XM4 headphones! We are delighted to hear how impressed you are with them, especially the fantastic audio experience once you customized the Equalizer settings in the app.
It’s also wonderful to know that you are getting such solid, reliable performance from the Bluetooth connection.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok , so These are my first over the ear headphones and they are excellent. The noise cancellation is superb. Better than my boise anc. Very comfortable and sound is excellent too. Battery life is pretty long as well. I would highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fastbleck! Awesome! Glad to hear that you are happy with the noise-canceling, comfort, and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Bad as in really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well.. ive been saving up for these for a while now.. i work nights and its extremely hard for me to sleep during the day.. i figure l try out sonys anc and listen to some meditation music and see id that works.. the xm4s literally saved my life.. i sleep like a baby every day.. super comfortable, blocks out almost everything when i have some light music playing.. and sound quality is top notch definitely the best headphones ive ever had.. especially with the app you can really fine tune them to fit what your going for.. xm4s are on point! Only minor gripe.. is that i have a really small head haha so most headphones come off pretty easily.. i do wish they made the adjustments a little more accomodating for that.. but its still a lot better than most headphones in that regard.. again super comfortable.. 5 stars for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi K1LoFoX, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Battery life, Sound quality
worth the investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s definitely comfortable even when you’re working out, the audio quality is very good and I love how you can play around with the bass features. battery life is very good. it’s definitely worth the investment especially when you want to mute the world around you and just listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi erikhdz0001,
Great! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
HIGHLY RECOMMEND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these headphones. No doubt about it, they are expensive. But I definitely see it as an investment and not so much “breaking the bank”. If you’re annoyed and want to shut out the world, THESE ARE THE HEADPHONES FOR YOU! If you want to feel like you’re in the studio whilst listening to your favorite song, THESE ARE THE HEADPHONES FOR YOU. No joke. Also, they double as earmuffs lol because the ear part is very cushy. Anyway, 10/10, I definitely recommend, plus I would get the warranty… I’m an anxious person and I always get it just in case lol. ONE DOWNSIDE, I feel like on the website the silver color looks more cream colored, and in person they give more silver/gray. I didn’t like that at first but it grew on me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oliviasmith, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, battery life and connectivity. Good item
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BerthaG! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Very good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great! Good sound quality! The multi-point connections are really helpful so I can stay connected to my phone & TV. The Sony app has many options to customize the sound. The headset is very comfortable. They are expensive, but I ended up getting them on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattP, Great! Glad to hear that you are happy with the sound quality, comfort and features of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl