Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality, Weight
Excellent, Best Isolation Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moment you put these on you'll hear the silence. These are wonderful. Battery life lasts long and they are very lightweight on the head. Plenty of padding as well. Get these over the bose any day hands down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamDouglass, you definitely made the right choice with the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Sony MX4 Headset Review: Immersive Sound Experienc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony MX4 headset delivers exceptional sound quality with deep bass and clear highs. Its noise-canceling feature ensures an immersive listening experience, while the comfortable design makes it perfect for long sessions. With long battery life and intuitive controls, it's a top choice for audio enthusiasts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingd, we appreciate your awesome review. We hope you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Great for long flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and I was able to use them for 22 total hours of travel! Sound and noise canceling quality are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LanceW,
That's awesome! We're very happy that you are pleased with the noise canceling capability, sound quality, comfortability and battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Amazing headphone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to different genre and the default sounds sounded great. Once I made minor adjustment to the Eq, the headphone really comes alive. I have custom settings for certain genre that can easily be swipe through within the app. In the beginning, head headphone had a strong clamp to my ears but after a few hours of use, it seem to have broken in. I had these on for hours While working and they felt comfortable, but my ears did get hot because the suction really cover my ears. The anc is out of this world. I don’t turn on the volume to high, maybe 20-25%. My wife was talking to me but couldn’t hear anything coming out of her mouth. :) I turn of the speak to chat feature when I am outside jogging. It seems to pick up some noises and activate the feature. This thing stays on pretty good while jogging. I would recommend turning up the ambient noise so you can hear incoming vehicles. Overall, I am really satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kels, we appreciate your 5-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Top of the line with Excellent Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Bose user for years because of their excellent noise cancelling but decided to try something else, and I'm so glad that I did. As far as I'm concerned, the Sony WH-1000XM4 headphones are the best noise cancelling headphones that I've owned. The case is small and the headphones fit nicely. The case has a nice spot for the USB cable and the odd airplane adapter. The ease of Bluetooth connecting to both my iPhone and HP Windows 10 laptop was without issues and the automatic switching between the two devices is flawless. Adaptive Sound Control monitors your physical location and changes as you move to different areas. I could go on and on but because of the many options in the app, I'm still learning what these headphones can do. All I can say is that if you tried the latest headphone from Bose, you will not be disappointed with the Sony's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you so much for the 5 Star rating and feedback! We are extremely pleased to hear you are happy and satisfied with the superb quality, industry-leading noise canceling function, features- especially the adaptive sound control, easy pairing function as well as the multipoint connection function, bundled carrying case, and overall performance of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort, Sound quality
Exactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable for long periods of time, great battery life, and amazing noise canceling. It’s thre perfect travelling headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LavyaS,
Perfect! We're delighted to hear that you are now enjoying your long travels, thanks to the comfortable design, awesome noise canceling capability and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
No complaints here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. I can't think of a negative thing to write about them. Sound quality is great. Comfort level is great. Battery use is great. I especially like the option that a 3.5mm audio cord can be used with this, not making it exclusively wireless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tomahtashi,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Perfect headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones hands down! I reviewed and researched numerous websites, reviews. And actual in-store listening as my daughter is a researcher and needed headphones that would allow her quiet and serenity in the lab, writing reports, analyzing data, or studying in her favorite coffee shop and she gave 6 out of 5 stars! Also, crystal clear call clarity and awesome music performance from Taylor Swift to hip-hop. She loves them and is seriously considering the WF1000MX6 earbuds for her workouts and running. Highly recommended!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Buy it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The sound quality is amazing and is very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CharlesH,
Thank you for choosing Sony!
We're elated to hear that you love your WH-1000XM4 headphones and appreciate the sound quality and comfort. It’s rewarding to know they’re enhancing your listening experience, and we truly value you sharing your positive feedback with us.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely noise cancelling headphones. Deliver good sound quality and are comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianS,
Thank you for choosing Sony!
We're elated to hear that the WH-1000XM4 headphones have delivered excellent noise cancellation, sound quality, and comfort. Your feedback encourages us to continue creating products that enhance your listening experience in every way.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit the XM4 was a bit expensive, but wanted the best when it came to noise canceling headphones. I watched a lot of video reviews before finally making the purchase and yeah they were all correct with their high praise of the XM4. The headphones come in 3 colors. I bought the black model. The headphone is light in weight and fits comfortably on my head and ears. The noise canceling works great. This should help with reducing the engine noise during airplane flights. There are a lot of cool tech packed into this headphone. Being able to connect to 2 bluetooth devices at the same time and the amazing 360-reality sound are just a couple. If you are not in a hurry, I would wait until the headphones go on sale to buy the XM4 which from what I have read occurs frequently. The XM4 is simply the best noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kratos321, thank you for sharing your feedback. We're glad that you like the noise canceling feature, lightweight, comfort, and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Best I've ever owned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the absolute best set of headphones I have ever owned. Comfortable for long wear, great sound, battery life is amazing. Every thing you would ever need. ANC is great, and touch controls took no time at all to learn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fritoboat, You've made an excellent choice! Good to know you appreciate the comfortable fit, great sound quality, long-lasting battery life, and overall features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones and incredible battery life. great find
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HenryB!
We are so pleased to hear that you find your WH-1000XM4 headphones to be "Very good" and that you are enjoying the "incredible battery life!"
We designed the XM4s to deliver exceptional sound quality and industry-leading noise cancellation coupled with long-lasting power, making them a truly great find for your daily listening needs.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
loved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphone. I was gifted them for my birthday, the sound quality is so good. They also feel comfortable in my opinion, they don’t squish or hurt my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EilO, thank you for the wonderful review! It's always special when a gift turns out to be something you truly love and we're so glad the Sony - WH1000XM4 headphones hit the mark. Great sound and all-day comfort are exactly what they're made for. Enjoy every moment, and thank you for being part of the Sony family! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Excellent, brand-name headphones at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife and she absolutely loves them. These headphones are incredibly lightweight and comfortable, with excellent sound quality and very good with outside noise cancellation. Also an excellent value for the price. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use on a long plane ride for the ANC. They worked great to dampen the super loud plane ride. The batter lasted the whole 6 hour flight and more. I have been using them as my computer headphones as well and I really like the sound quality. The one issue I have with them is I have to keep turning off the Speak Through feature, which is annoying. I use the app to turn it off but maybe once a week it is turned back on and I go to talk to my cat, dog or wife and it pauses my music/movie and it lasts for too long in my opinion. So I turn it off again. I really wish it would stop doing that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colludium, we're glad you are enjoying our product. We're sorry to hear that you have an issue with the Speak-to-chat feature of your Sony unit. You can turn it off manually by following this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=speak%20to%20chat
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality, Weight
Great purchase - worth the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot how loud an airplane can be - these may all the difference - comfortable wear and light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickN, Thank you for choosing Sony! We are glad to hear that you are happy with your new WH-1000XM4 purchase! Thank you for the 5-star rating! -Carl
Noise cancelling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 Wireless Noise Canceling Headphones are honestly some of the best headphones I’ve ever used, especially because of their incredible noise cancellation. As soon as I turn them on, background sounds like people talking or traffic almost completely disappear, making it so much easier to focus on music or whatever I’m listening to. The noise canceling also adjusts depending on where I am, which makes the experience feel really smooth and personalized. Everything sounds clearer and more immersive without needing to blast the volume, which I really like. Overall, these headphones are amazing for anyone who wants to block out distractions and just enjoy their audio.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Game changer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling works great and the sound is amazing Battery life is so long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VasthieP,
That is fantastic feedback! We are so pleased to hear that you are enjoying the amazing sound, the effectiveness of the noise canceling, and the exceptional battery life of your WH-1000XM4 headphones. We designed these for long listening sessions with absolute audio quality, so your review means a lot to us. Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Perfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Sound, quality and battery life are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user904934,
That's wonderful feedback! We are thrilled to hear that you find the WH-1000XM4 headphones great, and that the sound, quality, and battery life are all excellent for your needs.
Thanks for choosing Sony.
Best regards, Eliab