Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10893013
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ear buds but these Sony over the ear are much more comfortable for long wearing. Sound quality is very good! Battery life is extremely exceptional!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper! Glad to hear that you are happy with the sound quality, battery life and comfort of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
A Symphony of Sound and Comfort
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones have consistently set a benchmark for audio excellence, and my experience with their latest offering only solidifies their reputation as leaders in the audio industry. The design of Sony headphones exudes a perfect blend of style and functionality. The build quality is impeccable, with a durable construction that feels premium yet lightweight. The attention to detail in both design and materials ensures that these headphones not only look sophisticated but also withstand the rigors of daily use. The active noise cancellation feature on Sony headphones is nothing short of exceptional. It effectively blocks out ambient noise, creating a cocoon of silence that allows you to fully immerse yourself in your chosen audio experience. This feature is a game-changer for frequent travelers or anyone seeking respite from a noisy environment. Sony headphones stand as a testament to the brand's unwavering commitment to delivering an unparalleled audio experience. With a winning combination of top-notch design, comfort, and cutting-edge technology, these headphones are a symphony for the senses. Whether you're a discerning audiophile or a casual listener, Sony headphones offer a premium audio journey that is sure to delight even the most demanding users.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Percy,
Awesome! Thank you for your on-point product review and for the 5 star rating. We are truly happy that you are pleased with our headphones, especially when it comes to audio quality, design, noise canceling capability and other features. This kind of customer feedbacks help us to do more or improve our products. We always strive to deliver the best quality with our headphones. Thank you for trusting and choosing Sony! Stay safe! - Marco
- Pros mentioned:Battery life, Sound qualityCons mentioned:Touch controls
Really good but can do without the touch buttons.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good, love the fact it uses USB C like all my other devices and allows wired audio cable for my desktop that doesn't have Bluetooth. Noise cancelation and battery is pretty impressive. Can do without the touch buttons, the slightest bump pauses, skips... the music/Video.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen808, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback as this can help improve our products in the future. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Enjoyable, smart and safe headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love music and rich, if not audiophile-quality, sound. These headphones have not failed me in more than two years of use. With the Sound Connect app, you can both actively and passively adjust sound levels and preferences. Speaking, or double-tapping the right ear, instantly pauses the audio, so you can tune in your surroundings as needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, TimothyT!
We are absolutely thrilled to hear that your WH-1000XM4 headphones have been a source of rich, satisfying sound for you for over two years. It's incredibly rewarding to know that they've met your standards, even as a music lover seeking near-audiophile quality.
We're glad you've been taking advantage of the Sony | Headphones Connect app to fine-tune your listening experience. It's designed to give you that precise control, and your comment about adjusting levels "both actively and passively" is a great validation of its capabilities.
It's also great to hear how much you appreciate the convenience of the Speak-to-Chat feature, which instantly allows you to tune into your surroundings without removing your headphones. We designed that feature for exactly those seamless, real-world moments.
Thank you again for your loyalty and for choosing Sony to be your soundtrack for the past few years!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and comfort of these headphones are great. The price is also very reasonable especially for home greats these headphones function.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Oscar!
We are so pleased to hear that you find the sound quality and comfort of your WH-1000XM4 headphones to be great. We designed them to provide a premium listening experience with a comfortable fit for extended use, so it's rewarding to know we got it right. It's also wonderful to hear that you feel the price is reasonable for the functionality they offer.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Sound quality
Best looking headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a college student, I have used these headphones almost every day walking from class to class as well as studying. They have the best sound and bass you'll find in any other headphone and they also work extremely well when working out. My favorite thing about them is that they are stylish. A lot of other headphones stick out and look too big on your head but these are slim and work amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PeytonV,
That's awesome! This brings us joy knowing that you are pleased with the audio and bass quality of our Sony WH1000XM4. We're also happy to hear that you like the design of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Good Prtoduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and anc is great. The ear cups feels comfrotable and soft
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SopheaT,
Thanks so much for taking the time to share your review of the WH-1000XM4 headphones!
It is most rewarding to hear that you are enjoying the good sound quality and great noise cancellation and that the earcups feel comfortable and soft.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Jake
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphone. My second. Great crisp sound. External noise suppression is amazing . Overall sturdy construction. Volume control works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JacobM,
Wow! Thanks for trusting us when it comes to headphones. We're glad that you are pleased with the sound quality, noise canceling capability and overall performance of our WH1000XM4. It's nice to know that you can concentrate on your work using our XM4. Enjoy! Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony over the ear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something to replace AirPods that went over the ear. Great sound and paired with app makes for a better experience. Fit great and comfortable over the ear, have to get used to the noise cancellation but have worn for hours with no issues. Easy controls and cover to mute function is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toaster,
Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Great sound with lots of options in the app. Very comfortable to wear for long periods of time. And the battery life is phenomenal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiogeek, Thank you for the amazing review! Good to know you like the great sound quality, app customization, comfortable fit, and long-lasting battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great build quality/sound, meh touch controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal build quality, great sound. The swipe controls on the side of the headphone arent my favorite. I miss physical buttons. In the pursuit of sleek build design, everything has become touch-based but its a big finnicky. Dont have to use them if you dont want to. Overall love these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoydS,
It is fantastic to know that you overall love the Sony WH-1000XM4 headphones, especially their phenomenal build quality and great sound!
We certainly appreciate your candid feedback regarding the swipe controls versus physical buttons. We understand that while the touch-based design offers a sleeker profile, it can take some adjustment. We value this insight as we continuously work to balance design with ease of use. Thank you for your wonderful 5-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
It doesn’t get any better than this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, hands down this is the best pair of cans I have ever had. Had a chance to try everything at it and it just works. Sound and noise cancelling is tops in its class. The only thing I would knock is possibly the build quality (it is light for a reason). However, that could also be a positive because you can wear these for hours and hours and not have to worry about fatigue. I had fatigue issues with a Bowers & Wilkins set I use to have. The best build quality of them all, but it was a bit heavier. As long as you take care of these Sony cans, use the case always for storage, you shouldn’t have a problem. Enjoy these. Sony just keeps getting better and better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chinnman, you definitely made the right choice with these headphones. It will definitely be worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Bass, Comfort, Sound quality
Pretty good
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Pretty good has noticeable bass, good sound, and good comfort only thing is it seems to slide off relatively easier atleast with longer hair. The noise cancelation is pretty good as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whyy, Great! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Helping to Concentrate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our younger son is on the Autism Spectrum and has ADHD. We're very excited about these headphones! He loves to listen to music and the sound quality will enhance that experience. Also, the noise reduction capability will help him focus on his tasks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
That is wonderful to hear! We are incredibly pleased that the WH-1000XM4 headphones will enhance your son's music experience and that the industry-leading noise-cancelling feature will help him focus on his tasks.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Best headphones I've ever bought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great pair of headphones. My only complaint from it not being perfect is the bass. I have played around with the app settings for the equalizer and can't quite get it to my liking. I listen to a wide range of music (from hip-hop to rock). I had a previous set of Sony headphones that were very bass heavy but the overall clarity of those were trash. These hands down blow them out of the water. Since the weather is getting colder, will see how the touch controls work outside. I know the XM3 had issues with the touch controls. Hopefully don't follow in the same footsteps. Oh yeah, another thing on these being perfect. Phone calls on these are crap. I've only had 2 calls on them and both of those were horrible. Both ends sounded like we were lost in a tunnel. Not sure if it was my end or the other person. Perhaps an update will fix this. Not a big deal because I don't use these for phone calls really anyway. Mostly for working out and casual listening. Besides those 2 complaints, I would definitely recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stilltrell, we appreciate your in-depth review of the headphones. Your feedback about its bass quality and call quality is greatly appreciated. Make sure to always check the Sony Headphones Connect app for software updates to improve its overall performance. We also hope you'll have a great experience using these headphones in cold weather. Just remember to use it with caution. Thanks for your review and for choosing Sony. ~Ralph
- Pros mentioned:Comfort, Sound quality
makes going back to the noisy office tolerable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4’s have noise cancelling optimized to human voices, specifically, tenor voices of my coworkers who have endless conversations that occasionally involve…work. Comfortable, nominal amount of ear sweat (they are closed-cushion after all) and while you can’t toggle a switch for moving bluetooth between two devices like the Bose QC35’s, it will auto-switch if you pause or mute one of two devices it is bluetooth-linked to. If you connect to a laptop for WebEx a lot, I found a headphone cable on Amazon by KetDirect with a microphone built into the cord, bypassing Bluetooth. But, it isn’t included from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, thank you for the wonderful feedback! We're thrilled you like the superb noise canceling feature, comfortable fit, and easy multipoint Bluetooth connectivity of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Excellent quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very comfortable, noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariaT,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the excellent quality, comfort, and noise cancellation of the WH1000XM4. Thank you for your positive feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
A loyal Bose Headphone Customer Makes the Switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal Bose noise cancelling headphone customer since their first offering 20 years ago. I have owned 3 pair over those 20 years and I have always like the headphones but I have also always been frustrated by their byzantine approach to the controls on the headset. So when my last pair finally gave up, I made the decision to switch to the Sony WH-1000XM4's. I am SO glad I did. I love these headphones! Great sound quality, very comfortable, excellent adapting noise cancelling and intuitive tap/slide controls. No more fumbling around to raise/lower volume, just slide your finger up/down on the outside of the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveinNWA, welcome to Sony family! We are thrilled to hear that you like the sound, comfort, noise canceling feature, and controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Great choice prev gen noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are comfortable on the ear, have excellent noise cancellation, and top sound quality when using Tidal Hi-Fi Plus listening. I give them a four-star rating because I can't get used to the touch sensitive controls and I still prefer physical buttons on the edge of an ear cup. Also they infrequently loose Bluetooth connection at random times, however I suspect his is my phone and not the headphones. They were a welcome upgrade from my older pair of Sony headphones with older USB-micro connection. Definitely worth the purchase when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimmyKyle,
Nice! We're glad that you are pleased with the awesome sound quality, comfortability and noise canceling capability of our WH1000XM4. Thank you for choosing Sony and enjoy! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, doesn’t hurt head/ears, sound quality is amazing, battery life amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
We appreciate the 5-star rating and we're happy to hear that you like the sound quality, comfortable design and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David