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Customer Ratings & Reviews

$290.49

Customer reviews

Rating 4.7 out of 5 stars with 12604 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 12,604 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You won't regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can miss anything with WH1000 series. Get a deal and enjoy the music. It has pretty decent sound quality and very comfortable on your head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kage, That's fantastic! We are absolutely thrilled to know that you are pleased with the exceptional sound quality and the comfortable design of your WH-1000XM4 headphones. Thank you for your glowing five-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    listen to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them because of the TONS of reviews i’ve seen about them, after owning them a month or so i can confirm these are really amazing headphones. The sound quality and clean almost natural bass is so amazing. The noise canceling is really good i’m still getting used to how it activates but it’s amazing man not much thought has to go into this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AsdrubalG, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cnote,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes Traveling Much Nicer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about these headphones! I've been traveling with an older pair and while those have been very good, there's little comparison in sound quality and noise reduction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC,

      We are beyond pleased to hear how excited you are about your Sony WH1000XM4 headphones! It’s rewarding to know that the sound quality and noise reduction have made such a noticeable difference compared to your previous pair. Thank you for choosing Sony, and we hope they continue to enhance your travels!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AWSOME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones turn out to be good and they are comfortable I use them in gym all the time they cancellation on them are good as well battery last long too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry, We are thrilled to learn that you are enjoying the impressive features of the WH-1000XM4 headphones! It’s fantastic to hear that they are contributing positively to your fitness journey at the gym. The WH-1000XM4 is designed with advanced noise-canceling technology, allowing you to immerse yourself in your workout without distractions. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My preferred headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is fantastic. The sound canceling is also really great, it blocks out the vast majority of outside noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      We are thrilled to hear that you are enjoying the fantastic sound quality and powerful noise cancellation of your WH-1000XM4 headphones! It is great to know that the Dual Noise Sensor technology and our HD Noise Cancelling Processor QN1 are effectively blocking out the world so you can focus on your music.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Sony vs Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality overall is okay but not as good as Bose. They do have a bit more bass than the Bose headphones but the notes and sound quality itself isn’t as good as the boss headphones. So if you want sounds quality don’t care for base I’d go with Bose. If your a bass head and don’t care much for quality of sound then grab these. They connect well and the app works sometimes with the headphones. But I went bald to the quiet comfort 45 Bose headphones. Just better sounding in my opinion you truly can’t go wrong with Bose they make better products.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for a couple of months now and use them daily. The battery life is impressive and the sound quality is great. It also has nice additional features like pausing your music for you if you start talking. Definitely a good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beth,
      Many thanks for the 5-star rating! We're glad to hear your enjoyable experience with the superb sound, long battery life, and features of your WH1000XM4 headphones. Your purchase allow us to continue to do what we love and provide you with quality products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery 5 star Sound 5 star Plastic 5 star Very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you are enjoying the WH-1000XM4 headphones! It's wonderful to know that you find the sound quality and battery life to be five-star, and we appreciate your positive feedback on the build as well. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100000/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is insane . Overall great sound quality. Best headphones I’ve ever purchased. Takes music to a whole new level .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraceJ,

      It is truly wonderful to know that these are the best headphones you have ever purchased! We are thrilled that the powerful bass and overall sound quality have taken your music to a whole new level of immersion. The WH-1000XM4 is designed specifically to deliver that premium, high-resolution audio experience, and hearing that it has transformed the way you listen to your favorite tracks is the best feedback we could hope for.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones you should try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are comfortable, function as they should, and have a long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sandra,

      Thanks for the great review and for the 5-star rating! It’s great to hear that our product has met your anticipated standards. We are sure their amazing Noise Cancelling Technology, and their comfortable and lightweight design will make you love them even more! With up to 30-hour battery life, they definitely are a game changer. Do not forget to download the Sony Sound Connect app to enhance the sound quality and the experience!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Noise cancelation is great! I cannot hear anything around me when I wear them and they are comfortable as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraA,

      Perfect! We're thrilled that you are enjoying the noise canceling function and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my go to’s for the gym, absolutely stunning audio. so much to unpack and things i haven’t discovered yet. the companion app is also really really good. good bang for your buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rxmeo,

      We are beyond pleased to hear that you are enjoying such high-quality sound fidelity and that these headphones are your preferred choice for physical activity!

      It's also wonderful that you find the companion app highly functional. We strive to deliver superior performance and features at an exceptional value, and we appreciate you recognizing that achievement.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very comfortable. The sound quality is excellent and it has very long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jkfam,

      Great! We're glad that you like the comfort, sound quality, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    bought for college daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said she was going to go deaf trying to tune out students with her earbuds. She likes to study in the campus center and that is where it is loudest. She said she had the music all the way up and still couldn't hear. She is so Happy with her headphones now. She wears them around her neck all the time I guess its now part of her aesthetic. I like it better because when I call her I can actually hear what she is saying. I couldn't hear the background noise like I had in the past. I love the part when I go to speak to her when she is wearing her headphones because the moment she starts talking the music stops. Now I know for sure she is listening! Definitely a win for me for anyone who has been ignored by a game playing child. The battery life is nice as well and she normally charges when she sleeps for the next day but they don't need to be. If she forgets they are still good for the next day. She loves the sound and music is her life so definitely worth the money to see her happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErinnE.

      That's very nice to hear! We're happy that your daughter loves the noise canceling and battery life of the headphones. Sony provides the best and industry leading noise canceling in the market. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy sound boosting headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear and noise cancelling works exceptionally. These are my favorite headphones I've ever purchased to date. The only negative i have is that they slip off head while working out in different positions other than sitting/standing up straight. Other than that, no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Judith!
      Great! We're truly happy that you are enjoying your new Sony WH1000XM4 for its good sound quality and noise canceling capabilities. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I have had them for two years now and they are still going strong. Only issue is that the feature where the music stops playing when I take my headset off no longer works. I also wish you could connect to three devices at once since I use my laptop, tablet, and phone while working. The app also sucks but other than that the headphones themselves are nice. The XM5 model are more comfortable, if you wear glasses I would get those.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, very comfortable to wear. Sound quality is superb. Much better improvement over the previous model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard,

      Good to know that you like the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Better than the competiton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong, the sound quality plus features and more importantly low wight plus comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RKULNYC,
      Thank you for your kind words. You definitely made the right choice. We're glad to hear you like the XM4 when comparing other headphone brands in the market. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, light weight, and really good noise cancelation. Amazing pair of headphones. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Supreeth,

      You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US