Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- |
- SKU:
- 10994732
Customer reviews
Rating 4.7 out of 5 stars with 12559 reviews
(12,559 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Mer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound love the way they fit sound is anaxing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaR, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Best noise cancelling out there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones from top to bottom. Amazing noise cancelling capabilities, which are what I care about most. Sound quality is above average and they're comfortable enough to wear almost all day. I have a small creak in my right ear cup which is a little annoying but otherwise, these things are perfect.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gramps! Thanks for the review. We're glad that you loved your headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks, -Craig
Rated 5 out of 5 stars
Headphone Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work amazing. Charge lasts a while, noise cancelling ability is amazing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brenley, You've made an excellent choice! We're delighted to learn that you like the exceptional audio, noise canceling feature, and amazing battery life of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound controls are amazing. I love the noise cancelation and how it can automatically adjust to what you are doing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAD369,
That’s wonderful feedback! We are thrilled you love the adaptive noise cancellation and the intuitive sound controls on your WH-1000XM4 headphones. The ability to automatically adjust to your activity is a key feature we are proud of, ensuring you always have the perfect listening environment.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I not only purchase 1 but a total of 3 for me and my kids. This works great and noise canceling is so nice. Can’t hear what’s going on at all in the next room when you have them on. So be careful when your using this out in public
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joce,
Thank you for choosing Sony!
We truly appreciate your loyalty as a Sony customer! We’re delighted to hear that you enjoyed the WH-1000XM4 headphones so much that you decided to purchase three for yourself and your children. It’s fantastic to know that the noise-canceling feature is performing as expected, allowing you to fully immerse yourself in your music without distractions.
We also value your considerate reminder about being mindful of others while using the headphones in public spaces. Remember, by utilizing the Sony Sound Connect app, you can activate Ambient Sound Control, which seamlessly blends certain external sounds, like transportation announcements, with your music.
For a step-by-step guide on how to enable this feature, be sure to check out this helpful video: https://www.youtube.com/watch?v=7vPJ97Gy6l8.
Best regards,
-Fred
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Better made than Soundcore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and amazing sound quality. I used to have a pair of soundcore headphones that I used before these, but I needed a new pair since one of the headphones snapped off at work. These feel like they’re made a lot better, so even though they are expensive, they’re made nicely. I recommend them for sure!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kerstin, Thank you for the amazing review! We're very pleased to hear you like the super comfortable fit, excellent sound quality, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 4 out of 5 stars
Great Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. Comfortable with great noise cancelling. Sometimes difficulty connecting with more than 1 device.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer2018,
We're glad that you like the sound quality, battery life, comfort, and noise canceling function of the headphones. Your feedback about the multipoint function is greatly appreciated. Depending on the device, silent streaming can continue on the first device when the second device has a Bluetooth connection to the headphones. If this is the case, the headphones remain connected to the first device, and the audio doesn't switch to the second device.
Follow these steps to hear sound from the second device:
1. Open the Sony | Headphones Connect app, select the System tab, and make sure the Connect to 2 devices simultaneously option is set to ON.
2. Stop playback on the first connected device.
3. Close the audio (music) application on the first connected device.
You may also find these links helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00255680
Hope this improves your experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sweet Ride, Mellow Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listening to music with my new Sony- WH1000XM4 is more enjoyable. The notes from different instruments flows sweetly, so mellow. No in-flight entertainment on my flight but with my Sony headphone, the movie sounded like it was seen on a big screen theater. The plane's engine's noise unnoticeable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImeldaS, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Amazingly Amazing Sounding Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are all they're cracked up to be on the amazing reviews online! Sony has the corner on the market with over the ear headphones in my opinion. I've had some Sony wired MDRV-6 headphones for decades and they're still making them as they're one of the most venerable pair on the market still today, running around 4 Bills to get them. These Sony-WH-1000XM4's are no slouch for Wireless Headphones! I'm truly amazed with the spatiality, accuracy, and noise-cancelling qualities of these headphones. When you add in the Sony 360 Reality recordings it's truly going to take you to a whole different level. Wanna feel like you're in the studio and looking in different directions for each musician... that's what 360 is about. Very much like a live performance. I'm using TIDAL for my online music choice after reading many reviews about different services. I'm TOTALLY happy with their quality as it never fails to amaze me with their sound and they offer the Sony 360 music too! I'm sold on these, and the only headsets that compare are my wired Sony MDRV-6's. I don't like to buy things twice as I like to get what I want the first time, and I'm very happy. You might pay a pretty penny for these, but they're worth every hard earned penny you spend!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
yayy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! theyre light so i can wear them for hours and my ears wont hurt. also the build is high quality. very sturdy. i used to use beats before and they glue on their pieces..so over time, they fall apart..but when i look at the sony headphones, theyre not glued on. theyre stitched together. excited to continue using them!!! :D
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivian, Great! We're glad that you love your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they fit so well and sound amazing!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvinashC, It's fantastic to hear you love the WH-1000XM4! The comfort and sound quality are indeed top-notch. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Comfort
Rated 5 out of 5 stars
A good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on a whim. But I do not regret this decision at all, great sound, incredibly comfortable to wear, and great features! Definitely recommend if you want to invest in good headphones
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaS,
Thanks for your recommendation! We're glad that you are happy with your purchase and you like the sound quality, noise canceling feature and comfortable design of our Sony XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
win $400 to buy best buy goods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, i'm in love. perfect for working out and taking sales calls. i can run with them and they remain on my head. the color is beautiful and the charge last a long time. 10/10!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DerekC, We're delighted to hear that you are pleased with the audio quality and comfortable design of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Craig
Rated 5 out of 5 stars
Excellent, deep base; great noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, super deep base, excellent noise cancellation. Really happy with this purchase and I find them to be better than more expensive BOSE options. Easy to pair with my iPhone and MacBook Pro. My only suggestion would be to use slightly nicer material to make it look and feels a bit more premium.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramsey, We are so glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Very Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used over the ear headphones in a long time. These are much better than I expected. They are very comfortable and the noise cancelling is amazing. Very satisfied.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrzyKat,
You made the right choice with the Sony WH1000XM4! We're glad that you like the comfort and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable over my ears. Sound is clear. Does a better job blocking out sound than other earphones I've had. I have told many friends about these. I found the price worth it.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kcameron,
That's nice to hear that our WH1000XM4 does its job in blocking unwanted noise but still has its awesome sound quality. We appreciate your recommendations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones amazing and sound doesn't perimate into my ears dur to the noise cancelling feature. Not only that its battery is astonishing and never runs out on me. The sound quality is great and is worth the price tag.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spyman, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Xm3, but 30% better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend reading xm3 reviews and decide: If you would pay 350 for the xm3 even thought those are cheaper, then totally buy the xm4. Xm4: - More comfortable - Usage detection - Like 5% better ANC - Speak to deactivate ANC - Better microphone - Connect to two bluetooth devices
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LFCASTILLOV, We're glad that you appreciate all its upgrades. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelling are both excellent, headphones are super light and comfortable, and the multi-device support works perfectly between my phone and my iPad. I have absolutely no complaints about these headphones so far!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and noise cancellation. Dont hurt my ears after an extended period of time like most do. The noise cancellation works great with or without audio playing which I use for both.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We are very glad that you like the quality, noise canceling features and comfortable fit of your Sony headphones. Your satisfaction is our top priority. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris


















