Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- |
- SKU:
- 10994732
Customer reviews
Rating 4.7 out of 5 stars with 12524 reviews
(12,524 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome on everything, sound, it sounds clear, it sounds perfect.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic feedback on the WH-1000XM4, ZaidheG! We are honored to hear that you find them to be awesome in every way, and that the sound is both clear and "perfect."
We designed the WH-1000XM4 with our industry-leading noise cancellation and a premium sound experience in mind, and it's truly rewarding to learn that you appreciate the clarity and quality of the audio.
We appreciate you taking the time to share your wonderful experience and thank you for being a Sony customer!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The bass and noise cancellation on these headphones are great in public areas.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kinneh,
Thank you for the 5-star rating and we're happy to hear that you like the bass sound quality and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Treat yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a christmas present for myself. I use them on the treadmill, WFH days. I cant figure out how to read my notifications- even with the app downloaded. But its not a big deal, I hear the chime for every notification.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyO!
Thank you for sharing your experience with the WH-1000XM4 headphones! We're glad to hear you enjoy using them on the treadmill and while working from home.
About reading notifications aloud, the Sony | Sound Connect app itself does not directly display or read notifications; instead, notification reading is typically managed through your phone’s voice assistant (like Google Assistant or Siri) and their integration with the headphones.
To get notifications read to you, please follow these steps:
-Enable your phone’s voice assistant (Google Assistant for Android, Siri for iPhone).
-In your phone’s settings, allow the voice assistant to read notifications. For Google Assistant, you can customize which apps can send spoken notifications to your headphones.
When a notification arrives, the assistant should read it aloud through your headphones if everything is set up correctly. If not, check that notification access is granted to your voice assistant and that your headphones are selected as the output device.
Find more information on the following link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752761.html?search=notifications
If you’re still having trouble, feel free to reach out to our support team for help at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony and for your feedback!
Warm regards,
Estefany
Rated 4 out of 5 stars
Exvrlent headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice canceling and clear and crisp sound. Easy to use
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, Miq0598!
We are so pleased to hear that your WH-1000XM4 headphones are working perfectly for you. It's fantastic to know that you are benefiting from the good noise canceling and enjoying the clear and crisp sound quality. We designed these headphones to be easy to use while delivering a premium audio experience, so your feedback is greatly appreciated.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Great sound and noise cancelation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just to start off I had the Bose quiet comfort 2 they were very good honestly but this headphones are out this world great noise canceling sound is amazing and the color midnight blue is very nice and smooth touch pads work great if ur looking for great noise canceling and sound look no further this are it very good pair don’t just take my word for it and try them on great sound thanks Sony also not to mention the speak the chat mode and wear detection is incredible
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound quality and comfort with good charge time as well
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Erick,
Thank you for your purchase and for sharing your awesome review of our WH1000XM4. We are truly delighted to hear that you are pleased with the sound quality and comfort with long battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Rated 5 out of 5 stars
Amazing Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so soft and comfortable wear, perfect to hear the music, amazing noise cancelling, recommend highly
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollegeStudent, Thanks for the 5-star rating! We're glad that you are enjoying your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, could get a bit louder, but that is probably just a me thing!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling, sound, and fit are top notch. My secong pair
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Paul,
Awesome! We're glad that you are pleased with the noise canceling feature, sound quality and fit of your WH1000XM4. Thank you for the trust and for choosing Sony! - Marco
Rated 5 out of 5 stars
Say what now? I have my headphones on
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are great! I feel like the user manual can be a little more detailed since there isnt actual buttons really but the touch is great, the sound quality is amazing, and the noise canceling is the reason i got them! No regrets at all and i would even buy another
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaS,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the touch controls, sound quality, and noise canceling function of the headphones. Your feedback about the manual is greatly appreciated. Help guides and other manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals
Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones so far. The sound quality on these is superb and it gets me immersed in my music no problem.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ARES, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM4 headphones because of their exceptional sound quality. Thank you for choosing Sony! Best regards, -Jenn.
Rated 5 out of 5 stars
Sony WH1000XM4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent sound and is not too heavy. I will be buying a second set.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jgavila52,
That's great! We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're excited for your next Sony purchase and thank you for supporting Sony!
-David
Rated 5 out of 5 stars
Comfy silence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing. I constantly fall asleep with them on. And it’s great to have when you do gym workouts, or chores around the house. I believe I’ve charged them once or twice so far I got this back in May. They are holding up great. Highly recommend this
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamS, Thank you for the 5-star rating! We're very happy to hear that your new Sony WH1000XM4 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best choice ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm in the scientific field and I need complete isolation from distractions when reading. I tried to update my headphones to something noise canceling and comfortable and bought the Apple headphones. Tried them for a while, but they were not as expected. I triwd these ones and well, i would say they arenjust perfect. They are way cheaper and they deliver excellent sound. Theres an app you can download to set the headphones the way you want it. They come with a wire to connect to your headphones and I have used it when I want to watch something on the plane movies' catalog, so I have good sound and noise canceling while watching the plane's movies. Overall, they simple, nice, lifht weight and deliver great sound, besides come with a case that it's very useful when I'm traveling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi patadeperro, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very light and doesn’t hurt my ears. great sound quality.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yesyes, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and exceptional comfort of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess
Rated 5 out of 5 stars
Purchase them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are lightweight! The noise canceling is great
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndrewC,
Awesome! We're glad that you appreciate the lightweight design and noise canceling capability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
Rated 5 out of 5 stars
5 stars
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones, great comfort, long battery life
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, we're glad you like the comfort and battery life of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and active noise cancellation. Very comfortable to wear while staying securely on my head.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tablet, Awesome! Good to know you're enjoying the great sound, excellent noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones By far. It has noise cancellation. Durability and light weight. Gym bro approved
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanB, Thank you for the 5-star rating! We're glad you like the industry-leading noise cancellation, and durable and lightweight design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sounds great, noise canceling works very well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Noise canceling works very well, my son and I were able to communicate clearly even with all the noise while at the firing range.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AC6000, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you so much for choosing Sony! -Carl


















