Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- |
- SKU:
- 10994732
Customer reviews
Rating 4.7 out of 5 stars with 12562 reviews
(12,562 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and super comfortable. My daily headphones
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Sony WH1000 NC Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, works and sounds great, travels well... This'll be my second purchase, since my first was a gift from 4 yrs ago and still works reliably.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ambibian, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great HPhones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb, robust construction great noise canceling, excellent bass!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Amazing! We're very happy to hear you like the superb and robust construction, great noise canceling, and excellent bass response of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Rated 5 out of 5 stars
SONY WH-1000XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible technology and would highly recommend. Great audio, quality, and noise cancelation. Comfortable to wear during long periods of time and the phone app facilitates personalizing certain sounds preferences. AND, able to connect to 2 different bluetooth devices!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristine, We are happy you like most of the features and capabilities of your Sony wireless noise cancelling headphones. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase. Vincent
Rated 5 out of 5 stars
Just wow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure you’ve heard how well the headphones are already so I’m gonna keep it short: Save up for it if you can, do 4 installment payment method, something! These headphones are so worth it! I’m a noise canceling QUEEN and these headphones deliver one of the best sounds I’ve ever had. With Apple airpod max you might get great sound as well but one thing about apple accessories is that they don’t last long. These Sonys will literally last you forever and the app literally allows you to customize your liking on how you want your audio and the clearity mode makes you hear everything it’s quite amazing.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi r234, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
Sony Headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great quality product. Very confortable on the ears and the battery life is amazing. Have them for almost a week using them every day and have not recharged them once yet. The noise cancellation is awesome. I definitely recommend this product. It is worth the price.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sports,
Great! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Excellent choice in headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, I wear them every day and up to 15 hours at a time with no problems at all. They are comfortable on your ears and block out almost all sounds. I can not even hear when someone knocks on my door,. I would buy again when I need a new pair
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Great! We're glad that you like the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Very Nice Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with these headphones. Music sounds very good through them, and I can also wear them to block-out ambient noise when I'm reading. I was able to connect them easily to a Roku TV (via Roku app on my phone) and to both a Sony and a Denon a/v receiver for private listening. The a/v receiver connections were excellent; the Roku, not so much (there was a noticeable audio delay), but I blame the via-app / over-WiFi to Bluetooth connection for that, not the headphones. I recently wore them while talking with my mom (who's hard of hearing) on the phone while out for a walk with the dog in a suburban but, at times, high-auto-traffic area. I could hear her very clearly and she said that she could hear me much more clearly than when I have used my traditional Bluetooth headset on the same kinds of walks.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iamyourfather,
Awesome! We're glad to hear that your new headphones suits your needs and expectations! Nice to hear you are enjoying the great sound quality, noise canceling features and Bluetooth connectivity to your devices. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Comfortable and high quality headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones. Been using them connected to my desktop and sounds great. With music connected on my phone, quality is loud and clear. I really enjoy these headphones. They are really comfortable to wear.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian,
That's great! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
EXCELLENT for travelling.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and the Bose 700. The Sony hides more noise than the Bose and I could tell during an 8 hr plane trip....yes....I wore both during the trip. The Bose are great, but these cancel more. They encapsulate your ears slightly better. HOWEVER...the Bose sound better, more crisp, better sound clarity. You can get a similar sound profile if you edit the profile in the Sony App by increasing the mids and a little on the highs. Also, I was not a fan of the touchpad sensitivity and area of activity. The Sony use the entire surface so hoodies, hair, pillows, etc activated the controls. On the Bose, the active area is infront of the headband bar which acts as a sort of barrier. At the end, Bose are my go-to because they are superior in comfort, sound and everyday cancellation. The Sony's are my travel ones....since I went past my return window :)
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi buckeye,
We're glad that you like these headphones for your travels. Your feedback about the touch controls is greatly appreciated. We hope you continue to enjoy the amazing features of these headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 3 out of 5 stars
Same great headphone as its predecessor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There really is nothing else to say about this headphone. It sounds just as great as the XM3s and the NC, IMO, seems better. The option to pair with two devices at the same time is useful though I would prefer if we could do more devices (I regularly switch between multiple devices and pairing again and again is a bit annoying when I exceed the limit). Unfortunately, that is really all that is new in this headphone, IMO. The speak-to-chat feature is annoying and I ended up turning it off. Battery life is the same. There is an addition of a sensor to the left cup to pause media when the cans are taken off. I find it hard to award this headphone 5 or 4 stars since there is hardly anything new except the option to pair with two devices simultaneously and the minor ANC improvements.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC, Thank you for the feedback on your experience with your WH-1000XM4. We're very pleased to hear you like the sound quality, noise canceling feature, and multipoint connection feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great for air travel, great noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable on the ears and excellent active and passive noise cancelling. Used for several 8+ hour flights and at airport terminal, and never felt any discomfort. Felt like I was in a bubble and no one else around. Great for air travel.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thumbsup,
Awesome! We're thrilled that you are enjoying the comfort and noise canceling function of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great! They have awesome noise cancelation and are very comfortable. Just like any over-ear headphone, they can get hot and sweaty if wearing them outside in the sun, but perfect for inside home or office use. App also lets you fine-tune to your own sound profile
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
They’re perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones! The sound is awesome!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tarra,
Thank you for choosing Sony!
We couldn’t be happier to hear that your son loves the WH1000XM4 headphones and is enjoying the sound quality. It’s wonderful to know our product is making a positive impact, and we truly appreciate you sharing this experience with us.
Best regards,
-Fred
Rated 5 out of 5 stars
I love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! They have the best noise canceling in the industry, they're light, comfortable, have a long battery life, and sound great! My only complaint it the color is different than the picture, they're more gray than the picture or name implies.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bobtherealgamer, thank you so much for the 5 Star rating! We are truly happy to hear you love your new WH-1000XM4! We are also pleased to hear you are satisfied with the industry-leading noise canceling function, comfortable & lightweight design, long-lasting battery life, and fantastic sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
We will have your feedback about the color noted as we always strive to make this a better experience.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great really wanted $ the color blue so I had to order them from here. I like that my ears are very comfy I wear for hours some days. I had trace the apple ones and didn’t work out not comfy.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moons,
Thanks for the 5-star rating! We're so glad to hear you're enjoying the WH1000XM4 headphones! Going for the blue ones is a solid choice! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony! -Aldair
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 the best in noise cancellation and has very good bass when you use there bass boosted option not the MOST bass compared to other headphones but it balances everything nicely The only CON I have is the software you need to use to pair any other bluetooth device
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the dedicated app support is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suprised at how lightweight the headset is, and not bulky at all. The sound is great and if you use the accompanying app you can customize the touch shortcuts.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deni,
Great! We're thrilled that you like the weight, design, sound quality, dedicated app (Sony Headphones Connect), and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some great headphones they sound amazing and battery life os great I love the noise canceling and it like I am in my own little worlds
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Watch4! We are glad to hear that you are happy with the battery life and noise cancelling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!! They pair well with my iPhone, my Samsung Tv, my iPad, and my Apple TV. The sound quality is excellent and the noise canceling is great! They are comfortable to wear for hours. I would definitely recommend!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shellywell,
Amazing! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph


















