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$399.00

Customer reviews

Rating 4.7 out of 5 stars with 12567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 12,567 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Soft portable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really useful product. Since they make the ear part very soft, it does not put pressure on your ears and it is also very nice to be portable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BusraD,
      Thank you for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM4 headphones. It's great to hear that you find the ear cushions soft and comfortable. We're also glad you appreciate their portability!

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Sony headphone xm4000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and ease of use, overall an excellent headphone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelM,

      Thank you for choosing Sony!

      It's truly wonderful to hear that you appreciate the sound quality and ease of use of the WH1000XM4 headphones. We're delighted to know that the product has made such a positive impression on you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, and super comfortable. Great noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Mikey123! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over the ear noise canceling headphones I've ever owned!! Sound quality amazing, comfort amazing and the noise cancelation is so good it's scary lol!! A must buy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GEECODE864,

      Thank you for the 5-star rating! We're glad you like the sound quality, noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Stops ears bleeding from babies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these when my son was born. My wife and I would (and still do!) take turns with the noise cancelling feature when we need a little break from the kiddos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardP,

      Thank you for choosing Sony!

      We're thrilled to hear that you and your wife are enjoying the noise-cancelling feature, especially during those well-deserved breaks. The advanced noise-cancelling technology in the WH-1000XM4 is designed to reduce ambient noise, allowing you to immerse yourself in your favorite activities or simply enjoy some peace and quiet. We hope the headphones continue to bring you joy and tranquility for many more family moments to come!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how these headphones feel on my ears and head. Super light and great quality build.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafa,

      Amazing! We're thrilled that you are enjoying the comfort, fit, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and worth the money! I’ve been thinking about purchasing this headphones for a while and I was having second thoughts because of the price but then I decided to finally buy it and it became the best purchase I’ve made this year. Sound quality was superb! It was easy to connect and I’m glad i can connect to 2 devices at the same time. It was also available for pick up so fast so i’m really happy about that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janiellenadine, we're glad you are happy with our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is amazing I use these to cut grass and other outdoor yard work, workout and use them when my boyfriend is yelling at his games and I really hear anything worth the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganE,


      We are delighted to hear the noise cancellation on your WH-1000XM4 headphones is performing so well, whether you are cutting grass or tuning out loud gaming! We appreciate your feedback.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Great workout headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are really good. Very lightweight. Very compacted so i can just throw them in my bag without thinking. The only thing i dont like much is the swipping feture but nothing crazy i cant get used too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Baag96,

      Thanks for the review! We are delighted to hear that you are enjoying your Sony Headphones so much! With amazing sound quality, powerful bass and a modern and comfortable design, we are sure you are going to love them even more as the time goes by! We appreciate the feedback regarding to the swiping feature. If it results uncomfortable for you, it can be deactivated on the Sony Sound Connect app! You can follow this link for more information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935912.html?search=touch%20sensor

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    5/5 Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability, and lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbrahamC, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM4 headphones. We're glad you're enjoying all the improvements we made on these headphones. Your assessment is spot on! The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for the amazing review and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Easy to connect with my phone/laptop

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MairaA, Awesome! We're glad you appreciate the great sound quality, comfortable fit, and easy Bluetooth pairing of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, just great design, great feel, great quality. Packaging and case are nice and make a perfect product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Voltale, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Awsome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent voice quality, good fit. love noise cancellations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ImranA, we're glad you love your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    CEO of a LLC...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was absolutely amazed how clear the music is and the noise cancelling feature was amazing how well it worked. There so many options just a little to high-tech for me, I got the hang of them after messing with them. Way better than the Beats Sony dollar for dollar the BEST!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, StephenP! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing Sound Quality and Noise Cancelation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sound. Kind of expensive, but the sound really delivers, especially if you use a 360 app. The buttonless feature takes a little time to get used to, but once you get it, its easy enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kbc0976, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Top rated headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones in my opinion can’t be beat. While they are pricey they check all the boxes. 30hr battery life, comfort ability, noise canceling and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      You made the right choice! We're glad that you like the battery life, comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headphones ever used

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing many reviews, I decided to buy them and waited for Black Friday Sale, and finally got them. First thing to say the UltraHD music on Amazon Music Unlimited paired with these headphones is lit combo. I was able to differentiate between the HD song and UltraHD song. Moreover the 360 Audio was good but in my personal preference, I vote for HiRes rather than 360 Audio. Further, coming to noise cancellation, it was pretty good, it blocks most of the sounds, but some times I can listen to engine sounds, its very few times. Overall the best Headphones I have ever purchased. I highly recommend for daily use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dileep, Great! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Headsrt

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great. The battery runs long hours. Perfect headset!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HadiA,
      That's awesome! Nice to hear that you are satisfied with the noise canceling capability and long battery life of our Sony WH1000XM4. Listen to your favorite music or stay focus on your gym sessions with the help of our XM4. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony M4 Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use, long batter life, not so great mic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZackR,
      Thank you for your purchase and we are delighted to hear that you are pleased with the audio quality, long battery life and how easy to use our XM4. Your feedback regarding with the microphone is duly noted. This will help us improve our future product. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headsets. Good bass and really gives a nice amplification. Battery lasts long too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maxine, it is nice to hear that you like the sound quality and battery of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US