Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my Airpod pros to these headphones and its a big difference! The noise cancelling feature is the best one yet! Also the audio quality is so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sauceboss,
Great! We're thrilled that you are happy with the upgrade. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are awesome !!! Absolutely love these !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NaKayla,
That's great! We thank you for sharing your review and we are very happy as well hearing your satisfaction with the audio quality and battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Fantastic Headphones Set!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality! Very comfortable to wear and workout in! It is very easy to connect to my phone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vero, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM4 headphones. We're glad you're enjoying all the improvements we made on these headphones. We're also happy to hear you like the amazing sound, easy Bluetooth pairing and exceptional comfort of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Best workout headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best for my workouts, if tuned right. Right when i got them, i immediately went to the EQ settings and tuned them to my liking. The noise cancelation is SO good! I cannot hear a thing outside the headphones when music is playing. But i DO recommend getting a 3rd party app like Wavelet to tune the EQ setting even further if you want to tune them to the best of their ability. Though i know some people really dont care about the audi quality if just wrking out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Awesome! We are so glad to hear that you are happy with your new WH1000XM4's noise canceling! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Excellent Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect headphone for music, gaming with noise cancelling and can hold for long period without pain in your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moll, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing SONY! ~Earl
Bass heavy, but great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelation and battery life. Sound is definitely bass heavy (not neutral). Poor openness (sound coming from in head ) but that is an issue with all closed back designs. Hard to imagine doing better. You can Eq the boom out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Docace911,
We're glad that you like the battery life and noise canceling function of the headphones. Your feedback about the sound quality of the headphones is greatly appreciated. Make sure to take advantage of the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
Thanks for sharing your review and for choosing Sony.
~Ralph
Great WFH purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these for work from home since May and they have been great so far. Sound quality is excellent. The only two issues I have are: 1. When on a web call (computer), if my phone rings and I'm connected, the headphones will drop computer audio and automatically switch over to phone audio. Had this happen one too many times. So, I eventually gave up on multi-device connection, which was a purchase point unfortunately. 2. Microphone isn't great. Coworkers have told me I sound like an air traffic controller. I eventually just bought a USB mic for my laptop. Audio is still passable if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
We're glad that you like the sound quality of the headphones. Your feedback about the multipoint function and microphone is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing surround sound headphones. And comfortable fit as well. Can listen to music for hours, or watch videos, maybe movies all day long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BergTech18,
Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Best Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony Headphones ever & by far are my favorite ones. I love the sound quality & the noise cancellation. Also, they’re very comfortable over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Noise Canceling for sure!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling headphones and how easy they fit on the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, we're glad you love our product! Thanks for choosing Sony! ~Earl
Headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Music, calls, noise cancelling, confort, autonomie, weight, color 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThierryG, Thank you for the 5-star rating! We're thrilled to hear you like the excellent noise cancellation, comfortable fit, lightweight design, color, great sound quality for listening to music and making phone calls. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cnote,
Thank you for choosing Sony!
It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.
Best regards,
-Fred
- Pros mentioned:Comfort
Great Sound and Incredibly comfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly comfortable and amazing sound quality. I looked at a couple different more higher end headphones, but what made me choose this path was the auto off feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PhotoGuy,
Thank you for the 5-star rating and we are glad you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Perfect choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife wanted a paid of over ears and i talked her away from every other option. Ive had the first gen for years with no problems at all. Found these on black friday and she love's them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this wonderful review, NathanD!
We are absolutely thrilled to hear that you successfully convinced your wife to choose the WH-1000XM4 headphones and that she loves them!
It is incredibly rewarding to know that the reliability and quality of your Sony headphones instilled the trust needed to choose the XM4s. We are delighted that we could provide her with an excellent audio experience, especially with a great find on Black Friday!
Thank you again for your continued loyalty to Sony!
Best regards, Gus, Sony Social Media Team
Good Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, last me for the whole day, not much for workouts but daily listening is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan,
Awesome! We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sound is Amazing but Phone calls not so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the Midnight Blue pair of Sony WH-1000XM4 headphones. After listening to music every day on them since I purchased, I can say the sound is amazing, I would say the best sounding headphones I have. The noise-cancelling feature is much better then my old pair. But talking on the phone is not so good especially for the other person. When on the phone my voice fades in and out to where the other person I’m talking to can’t hear me but they are crystal clear to me. I have the latest version of firmware 2.5.0 and it’s disappointing that a $349 pair of headphones can’t conduct a phone call. If phone calls are important to you I would advice not to get these but if sound quality while listening to music is then these are great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi rtford31, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. We're sorry to hear that you have an issue with your SONY unit. Use the Bluetooth device to re-establish the connection. Select HFP or HSP for the profile. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these for working out! The noise cancelling is amazing and the battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TabithaT, fantastic! We're glad you love our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s snug on my ears and it’s perfect when you’re in loud places, especially on long flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cccc, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort
Comfy headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, feel good and the noise cancellation adjusts to the environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VisualArts, we're glad you like the sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Great Heaphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound for these headphones are great. I really don't have any major complaints about them. I would just say that they are sensitive to touch, so if you are using them while moving around a lot, turn off the touch controls so that the music won't randomly pause.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyJohnson,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you its sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph