Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
neurodivergent mom of 2 approved!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have made my life 1000% better as a neurodivergent mom of 2. Overwhelmed with sounds around me and need noise cancelling! Pop on the Sonys! Can’t focus on cleaning the kitchen?? Pop on a podcast and the Sonys. Seriously, if you’re a mom that gets overstimulated or if you’re just needing a solid, high quality, beautiful pair of headphones. These are so so worth the money. Worth every penny!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliaTorro,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, work them on a trip to Ireland, 12hrs round trip on the plane, super comfortable and the noise cancelling and audio are excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enda, Glad to hear that you are happy with your new WH-1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. -Carl
- Pros mentioned:Sound quality, Weight
Best headphones ive ever purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. noise canceling. Light weight comes with a nice case
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jessica,
That's great! We are very happy that you like the comfortable design, awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy! They’re so cushioned on the ears and on top it’s really comfortable to wear them. The sound is great and they make everything else quieter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ipadbuyer, Thank you for this amazing review! We're very happy to hear you're enjoying the comfortable fit and great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re very comfortable, easy to set up, sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaias, Thanks for sharing your feedback. We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Excellent headphones for music.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, would highly recommend for listening to music. Battery life is fantastic as well, have used longer than a week with no need to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesu,
Terrific! We truly appreciate your positive feedback and recommendation. We're glad you are enjoying the excellent sound and long battery life with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancellation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and amazing comfort. I compared these to the Bose noise cancelling headphones and the Apple airpods max. These were by far the better choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi J2ma, we're glad you like the sound quality and comfort of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Work well, worth the money. Sound is excellent. Battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethC,
We appreciate the 5-star rating! We're glad to hear that you like the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
-David
Great headphones !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones!!! Mainly use these for watching movies with my iPad. ANC is great. Even without playing anything you sumerge yourself in total silence. Connection with 2 iOS devices is very seamless. I do also have AirPod pro which are better for certain occasions due to spacial audio. I have no test these Sony for video calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello linodavid,
That's nice to hear that you are enjoying your favorite music with our WH1000XM4. We're glad that you can easily connect your 2 IOS devices to your headphone and listen without any distractions, thanks to its awesome noise canceling capability. This headphone is also good for making or taking calls. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best for studying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Needed noise canceling headphones for college and so far they’ve been great. Sometimes I can’t even hear people walk up behind me. I also like the ability to adjust the noise cancellation based on my surroundings so I don’t have to worry about being dangerously unaware of my environment. Takes a moment for the sound to connect to headphones but only a moment. 10/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianB, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great sound quality and comfortable wearing for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimS,
Perfect! We're glad that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Weight
Best Earphones of 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earphones I’ve owned to date. Excellent ANC, two device simultaneous connection, lightweight and built right. You won’t find better earphones in this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HCNY,
Great! We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Awesome Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones Comfortable to wear and sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MDQ1,
Great! Thanks for the 5-star rating. We are very happy that you are pleased with the audio quality and comfortability of your Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Don't even think about it, just buy them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about these headphones is top notch. Sound is amazing. Comfort is second to none. And they work flawlessly. I could not have found a better pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, Awesome! Good to hear that you appreciate everything about this unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Comfort, Sound quality
Same look, improved everything!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From audio quality during playback and phone calls, to additional smart features and gestures like speak to chat. The new XM4s are an amazingly COMFORTABLE over the ear headset. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gift, Great! We're glad that you're enjoying the awesome features of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Review of Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass in these headphones are amazing! However, it is confusing at times to remember which way to swipe across the headphones to turn up the volume or switch songs. I’ve also noticed that the headphones will change from noise cancellation to ambient without me doing it and I don’t know if that’s a simple fix or if it’s something else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JheneS,
We are thrilled to hear you're loving the amazing bass on your WH-1000XM4 headphones. Regarding the controls, for volume, swipe up repeatedly for louder and down repeatedly for quieter; for tracks, swipe forward for the next song and backward for the previous song. The automatic mode change is likely due to the Adaptive Sound Control or Speak-to-Chat features in the Sony | Headphones Connect app. Please open the app and disable both of those features to keep it locked on Noise Cancellation. If the issue continues after checking those settings, please reach out to our support team for further assistance. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for my self and they are great. The sound quality is excellent and so is the build quality. They are comfortable and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jiri, we're glad you like the sound quality, comfort, and battery life of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
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- Pros mentioned:Comfort, Sound quality
Comfortable with great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with no feedback. The headphones are very comfortable and light. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RodneyR, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and wonderful battery life! Great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Anthony,
That's perfect! We're glad that you are pleased with the noise canceling capability and battery life of our WH1000XM4. Thanks for the 5 star rating for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, the noise cancelling is great. It sits very comfortably on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MackenzieS,
Perfect! That's so nice to hear that the noise canceling feature of our Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones works as expected and it's comfortable to wear. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco