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$399.00

Customer reviews

Rating 4.7 out of 5 stars with 12567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 12,567 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling tech in these are very impressive. Works so well for listening and relaxing or walking on the treadmill. I bought these for work and was very pleased at how well the microphone worked for calls while cutting out background noise. Highly recommend to anyone looking for great headphones that font disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zach, we're glad to hear that you are impressed with the incredible noise canceling feature of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Low background noise and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well to remove background noise. Requires giving up personal information like so many other products that should not need it. Volume adjustment is not the greatest system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RalphH, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bought it for my wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, nice design and material. Easily connect to anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tima, thanks for choosing and purchasing our product. We're glad you like the sound quality and design of the WH1000XM4. Hope your wife is enjoying it too. Have a nice day! ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used these to cope with anxiety and over stimulation and it has been so helpful! She LOVES them. We’re so happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sykes,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that the WH1000XM4 headphones have provided significant support in managing sensory sensitivity and stress for your wife. It is truly rewarding to know our products can contribute positively to your well-being. We sincerely appreciate you sharing your experience and allowing us to be part of this meaningful aspect of your lives.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great on these headphones. Lighweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kdell,

      Great! We're thrilled that you like the sound quality and weight of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best on the market at the price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Been in the market for over a year to buy ANC headphones and so happy with this purchase. Battery life is great and ANC is excellent. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb If you like music you will love these head phones Can’t believe how so many lows this pair of headphones produce

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer, Awesome! We're glad that you are enjoying the sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony WH4x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wireless headphones. The sound quality is very good. There is a Sony App that allows you to adjust the EQ and that has made the sound profile very good. You can also adjust some of the features, like if the headphones go silent when you start to talk Overall these are near audiophile headphones with very competent active sound suppression. The only downside for me is that the ear pads are a little small and tend to get warm. They are not water resistant and the newer 5 series have better sound suppression But is you are cost sensitive these are a great buy when they are on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howards,

      Thanks for commenting! We are thrilled to know your satisfaction with the incredible sound quality, customizable settings through the Sony Headphones Connect app, and superb performance of the WH-1000XM4. We greatly appreciate your feedback with the design of the earpads and we are sorry if these headphones don't offer water resistant/waterproofing. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound but that price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always does great with sound coming from their headphones. This pair is no different. And the color navy blue makes it a great catch for me. The price is a little too stiff for me, but when they go on sale, i would jump on it ASAP.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LockDown, we are glad that you like the sound quality of your WH-1000XM4 newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the price greatly appreciated. We can guarantee you, that you won't be disappointed once you get these headphones. Regards, Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect noise cancellation. I purchased these as a birthday gift for my girlfriend and she absolutely loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey BrendanC, thank you for sharing your positive experience with the WH-1000XM4 headphones!

      We're thrilled to hear that your girlfriend loves her new gift and that the noise cancellation feature is satisfying your expectations. The WH-1000XM4 headphones are known for their industry-leading noise cancellation technology, which allows for an immersive and uninterrupted listening experience. We're grateful to have you as a satisfied customer, and we hope you both continue to enjoy the exceptional sound quality and comfort of the WH-1000XM4. If you have any further questions or need assistance, feel free to reach out.

      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great noise cancelling.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great noise cancelling with this set. Sound quality is great. Comfort is really good too. Very lightweight and folds for portability. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kirk, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-1000XM4! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The most bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality that these have. The base when you’re listening to music is remarkable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Helovesitp, we're glad you like the sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are fabulous. The sound is great, they are comfortable and stylish also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAMAGED, Thank you for the amazing review! We're thrilled you like the great sound quality, comfortable fit, and stylish design of your WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had own such an amazing pair of headphones until I purchased these!! I love how comfortable they sit whether I’m working out!! It’s hard to find headphones that won’t hurt your ears after a long period of time and I’m glad Sony was able to reach my expectations!! 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karina, Thanks for sharing your 5-star review and experience with the Sony WH-1000XM4 headphones. We're glad that you like the incredible features and you find them very comfortable to use for long periods of time. It sounds like we hit the mark with the WH-1000XM4. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Daughters Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, comfortable & noise cancellation works to well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hadd,
      Great! Thank you for sharing your feedback with our Sony WH1000XM4. We're very happy that you appreciate the sound quality and noise canceling feature of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after years of hearing about them, selling them and recommending them. They live up to the reputation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John,

      Thank you for choosing Sony!

      We’re excited to hear that the WH-1000XM4 headphones have lived up to the high praise you’ve heard and shared over the years. Your endorsement means a great deal to us, and we’re pleased to know the product meets the standards you expect from Sony.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, long battery life, overall would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayH, Amazing! We're thrilled to hear you like the great sound quality and long battery life of your Sony WH1000XM4. We appreciate the recommendation! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best pair of headphones I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, Great noise cancellation, super comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, We are so glad to hear that you are enjoying the amazing sound quality, industry leading noise canceling, and comfort of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great performance, not as comfortable as I'd like.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of headsets in my day. I used the Bose headsets for a long time, it was not too bad. The Bose headset lasted a long time, but they new Sony ones are way better in terms of performance. Why not give it 5 stars. For one the ear holes are small for my ears and the noise-cancelling could be better. The sound is awesome, but for long flights your ears will hurt a bit and the you will still hear people snoring next to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDiaz, Thanks for sharing your experience with us. While we're glad you are happy with the sound quality, we're quite sad that you are not fully impressed with the noise-canceling feature. With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. Please check this link for more details:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling

      Hope this helps. Thanks and regards, -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, and extremely comfortable headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Keurig,
      Nice! Thanks for sharing your feedback and we are very happy that you appreciate the clarity of the sound and comfort of our WH1000XM4. Thanks for choosing Sony and enjoy! - Marco Sony_US