Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and extremely comfortable when working out, walking etc. Highly recommend these to anyone looking for Quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mount, We are so glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Audiophile's delight...Superb!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an old school audiophile and did research before buying. In addition to high quality audio I wanted maximum noise cancellation. Bose is a gold standard in audio and their noise cancelling technology is highly rated so I tested their headphone first. The Sony seems to be on par with the Bose for less money. I can find no fault with these. They are comfortable, great build quality, impressive sound, and excellent noise cancellation. I wish they had volume control on the headset, but other than that, I would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
We appreciate the 5-star rating and we're glad you like the build quality and the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great Sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these headphones, great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Frank,
Thank you for choosing Sony!
We're excited to hear that you're very happy with your WH-1000XM4 headphones and their excellent noise-canceling feature. Knowing they enhance your listening experience means a lot to us. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally comfortable, perfect bluetooth connectivity, immaculate sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jlaugh,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!
-David
Bought for gym use. Good quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for gym use. Great for blocking out noise during cardio, however will slip off head if doing weight training laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BG312,
We are glad to hear the WH-1000XM4 is performing well for your cardio sessions. To improve the fit during weight training, we recommend adjusting the headband so it sits slightly further forward on your head to create a more secure anchor point when leaning back. Please keep in mind that these headphones are not officially IP-rated for water or sweat resistance, so we suggest wiping the ear pads down after your workout to maintain the material and internal sensors.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Stephen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Comfortable and the sound is amazing So happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenK, That's awesome! We're very pleased to hear you like the comfortable fit and amazing sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Well pleased with my new headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of noise canceling headphones! Very comfortable! Absolutely perform as expected!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GmaK,
Awesome! We're glad that you like the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, touch controls, fit and feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricV Great! We're glad that you like the sound, touch controls, and fit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life
Second Pair!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a long battery life and connects easily with all my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaS,
Wow! We can’t thank you enough for purchasing two! We're glad to hear that you like the battery life and Bluetooth of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones, sound easily adjustable, and comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaimM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you are satisfied with the amazing features, especially the incredible sound quality, exceptional comfort, and you're utilizing the built-in equalizer on the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loved his gift. Sound, color and noise cancellation are just as described
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of noise canceling headphones and non beats. Super comfortable, and best sound I’ve had yet. Great for travel or casual use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby, Glad to hear that you are happy with your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. I've never worn or even tried any other noise-cancelling headphones so I don't know how they compare. However, I bought these for plane travel and have worn them on numerous flights, both short and very long, and they've fit the bill. They block out a lot of the annoying airplane engine noise as well as the ambient noise of other passengers on the plane. The sound quality is good and they are easy to set up and re-connect to my phone and tablet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello lovecooking,
Great! We're happy that you are now enjoying your flights thanks to the awesome noise canceling feature, sound quality and easy to connect of our WH1000XM4. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Best on the Market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. Connects easily, sound is great, maintains connections to both iPad and iPhone at same time. Comfort is really good. Noise canceling is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LostAggie, we're glad that you like the multipoint feature, connectivity, comfort, and noise canceling function of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality, Weight
Music To My Ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 deliver excellent noise cancellation and surprising sound quality all in a lightweight, comfortable design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BOBROSS, Great! We are so glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort
sony xm4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones, dont hurt my ears, very good battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlondraM,
Thank you for sharing your experience with our Sony WH1000XM4. We are happy that you like your new headphone and it does not hurt your ears. We're glad that the headphone last for a long time due to its awesome battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Great headphones, just one thing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with one minor exception. They don't do a good job of cancelling noise when doing calls over the computer. I may be missing something but everything else seems great except that when I use them for conference calls they pick up every little noise around me so that everyone else hears it. That may not be the intended use of these headphones, but I feel like the technology is to a point where I should be able to expect superior noise cancelling functionality in all areas. I have other headphones that are much better at this one aspect but lack in others compared to the WH-1000XM4, so there just may be no perfect headset out there. Overall all I'm very pleased with the headphones, very comfortable, dual bluetooth syncing works well (once you get used to it being a thing), so I'll just have to remember to mute myself more when there's anything else going on in my office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shadowopr, Thank you for the positive feedback! Glad to hear that you are happy with the overall performance of the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hands down the best, if you are looking for the best bluetooth headphones in terms of quality (make and audio quality) and comfort, this is the one to go with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SodaPortal,
We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and sound great. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SixStringer, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great product, crummy app
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones, noise canceling is great, comfort is great, but only rated them 4/5 because of the app. Works great most of the time, but for a top of the line product the app that controls them shouldn’t be so glitchy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HillaryClinton,
Thank you for sharing your thoughts and experience with the WH-1000XM4 headphones. We're delighted to hear you like the noise canceling feature and sound quality of your WH-1000XM4 headphones. We value your input regarding the Sony Headphones Connect app and appreciate the feedback. Make sure the app is updated. The Sony Headphones Connect app can also be removed and reinstalled as an additional step.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for your feedback and for choosing Sony! -Jess