Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them the features and battery life are excellent and the sound quality are amazing I would buy them again if I had to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fantastic, Awesome! We're glad that you like the battery life, features, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones will definitely enhance your music experience. While I am not an audiophile, I do know what I like and these headphones deliver an amazing sound. I have owned a pair of Bose soundlink wireless headphones for the past 6 years, and while they sound good, the Sony headphones are by far more superior in sound quality. To be fair, the Bose headphones are not noise canceling like the Sony headphones; however, when I am listening to music in a quiet room in the house, the Sony headphones win hands down!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maggie,
You made the right choice with these Sony Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones, worth the investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable. Reliable connection to Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriH, we're glad you like the sound quality and comfort of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
They don’t get better than this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best wireless ANC over-ear headphones. Slightly better ANC than Bose with a more balanced sound profile. Battery life is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devon,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Good, not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an Audiophile, but I Love music, especially when I can hear and distinguish each instrument. I really like when I can hear the drumsticks taping the symbols. These headphones sound really good, but to my ears, they don't let me hear individual instruments so well. I returned them and are still searching. Wish I still had my old Radio Shack Realistic headphones from the 70's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pminter,
Thank you for the feedback. We're sorry to hear the Sony WH-1000XM4 headphones didn't meet your preference for hearing individual instruments. It sounds like you have a great ear for detail, a quality that's often best served by headphones with a more neutral sound profile. If you're still looking for that detailed sound, we invite you to check out our latest model, the Sony WH-1000XM6. They feature a new driver unit and audio processor specifically designed to deliver a clearer, more precise soundstage, making it easier to distinguish each instrument and hear the subtle details you're after.
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable, and easy to use for its price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheTraveler,
Amazing! We're thrilled that you like the sound quality, comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great sound and performance, as expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with awesome ANC and amazing bass. Can't go wearing with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DSW76, we're glad you like our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have become my emotional support headphones. I use them at work to block out sounds to help me focus. They work amazing on planes and for daily use. When it's time to buy another pair I'm going for this model because they're better than the nee ones in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinaM,
Thank you so much for your review! We love hearing that the WH-1000XM4 headphones have become your "emotional support headphones." It's great to know that they are helping you focus at work and perform so well on planes and in daily use. We truly appreciate your loyalty and your high praise for this model.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Best Headphones 2020
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. But I also upgraded from LogiTech ones, so I was bound to like them. I mean every one already knows that they are the best sound quality and noise cancellation out there. But I wanted to talk about other features, it can connect to multiple bluetooth sources of audio, so you could go from listening to music on your phone to attending a meeting on your pc seamlessly. This feature is pretty good for me, since I work from home. Also picking up calls on the phone, the microphone is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great noise cancelling. They also really customize to your ears. Excellent features and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coolbreeze,
Perfect! We're glad that you like the fit, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing quality and great sound, good noise cancellation and a comfortable piece
I would recommend this to a friendBrand response from SonyListens
Posted .Hi reen, Thank you for the awesome feedback! We're thrilled you like the great sound quality, excellent noise cancellation, and comfortable fit of your new Sony Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Very great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the sound quality use these all the time, and love the design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiancaS, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
I like them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking at these since they first came out a few years ago. Best Buy and others had them on sale around Christmas so I finally got them. I am not an audio file but I really enjoy listing to good music with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycamper, We're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality, Weight
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight. Great sound. Great ANC. They live up and exceed the hype. I find reasons now just to use them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShoeMoe, we're glad you like the noise canceling feature of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Could have been great but the cheaped out
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS Best noise cancellation on the market. Good sound Great battery life CONS No charger, really SONY not charger? I had to go buy one. Short cords, I had to go out and spend more money on cords. Case only fits headphones if you shrink it down to the min size. Great headphones. They are the best I have seen for noise cancellation. But Sony cheaped out on the accessories which is why it isn't a 5 star. They probably saved $5 per headphone but made me spend $15 to get accessories that actually worked. I didn't like the phone app because it needed data access to get all the features working and I don't get data all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the noise canceling feature, sound quality, and battery life. As you can charge this unit using a personal computer with a standard USB port, the USB AC adaptor is also optional. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great headphones !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the XM3 version before and decided to get the Bose QC-35II because of bluetooth connectivituy. The XM4 reviews said this problem was fixed, so when Best Buy had these on sale I decided to try them. The XX4 is better than the 35IIs in bluetooth device switching (almost instant as opposed to switching in app). Tonal range is better, noise cancelling is better and more adjustable and the equalizer setting in the app are great - only con is the ear cushions require more placement adjustment to be comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gbear, Thank you so much for your awesome review! Glad to hear that you are happy with the overall performance of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
Even my tech opposed father enjoyed them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my father who is not particularly techy, and is typically rather frugal when it comes to tech (i.e. if he's able to hear sound coming from the cheapest pair of headphones possible, those are the ones he wants). I took a shot in the dark and bought him these headphones as a gift, but he enjoyed them so much that he wanted a replacement pair when he lost the originals on a trip. Since then I bought myself the earbud version wf 1000xm4 and my girlfrield also has the WH-1000XM4. We are all very satisfied. While I don't consider myself an audiophile, I think these headphones sound great for a middle of the road pair, and the noise cancelling is excellent. I have always had a hard time with over the ear headphones as they make my head uncomfortable after even short amounts of wear, but I found these headphones to be as comfortable as any I have tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricS, Thank you for the sharing this wonderful feedback! We're very glad to hear that your father loves the excellent sound quality, comfortable fit, and industry-leading noise cancellation of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Lives up to the hype!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Great! Easy to Use! Very Comfortable! Nice customization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cathy77379,
We appreciate the 5-star rating and we're glad you like the sound quality and comfortability of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Bass, Sound quality
The sound is Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way they soud and how the music is play and the Bass is unique
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilango12, Great! We're thrilled you're enjoying the amazing sound quality of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing 360 sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are the best. I would highly recommend especially when flying. This is my 3rd set. I happened to leave my last set on a flight but i had to buy another set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryW, You made an excellent choice! We’re thrilled to hear that you are satisfied with your purchase. It’s fantastic to know that you find these headphones perfect for traveling and that they enhance your listening experience. With Sony’s industry-leading noise cancellation technology, you can fully immerse yourself in your music. The innovative HD Noise Canceling Processor QN1 effectively eliminates surrounding noise, allowing you to enjoy your audio without distractions. Plus, with up to 30 hours of battery life, you can listen all day long. Thank you for choosing Sony! Your loyalty truly means the world to us. -Jess