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$399.00

Customer reviews

Rating 4.7 out of 5 stars with 12571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 12,567 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound canceling capabilities. Good sound quality. Also super comfortable and simple to setup and connect with iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbone0705,

      Thank you for the feedback. We are glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality - they put all of my other audio devices to shame. If you catch them on a sale then they are super worth it, but honestly they are worth it at normal price too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and i love the way my music plays through these headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexP,

      Amazing! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats my old Bose QTs. Wow can I just say I’m no expert but these are amazing. My teenage son did research for me and said “get these”. The NC feature is amazing. Sound is amazing these are amazing! With the $70 price drop makes these a win-win! The only issue I had was using in vehicle as a passenger could regulate wind noise so I had to shut off NC. so far my only issue but this would be the case with any true NC headphones per my son. Wind noise and NC are perfectly fine outside of a vehicle

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrincessYodaGroot, You've made an excellent choice! We're very pleased to hear that you've listened to your son in purchasing the WH1000XM4. If the noise-canceling function or ambient sound mode is turned on, the ambient environment may increase the wind noise. If the wind noise is still loud, turn off the noise-canceling function and ambient sound mode.
      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I don't think you can find a better Bluetooth headset for the price. Very comfortable and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Birdman1973, We're very grateful for this positive feedback! Discover how the WH-1000XM4 headphones blend our most advanced noise-canceling with exceptional sound quality and a range of smart features for an unrivaled listening experience. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I am currently able to drown out some incredibly loud building construction without blowing my ear drums apart. My husband and I both bought a pair. I love the touch to talk feature that lowers the noise cancelling so you can talk to your partner, then just go back to listening to music, or watching tv. I have to check sometimes to see if construction is really still happening because it gets that tuned out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earlyaprilfool, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling - better than competitors (Bose). Works with two devices at the same time. Perfect for airplanes. Comfortable fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMoney, you definitely made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Nice cushion for the ears. I also like how they can fold into their case. True noise canceling headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonnie, Fantastic! We're very happy to hear you love the comfortable ear cushion, foldable design, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a tough decision between the Bose and this. I'm glad I chose this. Very comfortable and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YourAverageCustomer,

      You made the right choice! We're glad that you like the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Travel Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the highest quality headphones for sound cancelling capabilities that you can find at this price point. They go on sale fairly regularly, so I highly recommend setting an alert for picking them up here. Best Buy has a solid warranty program, so I picked one up for myself and my partner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wiett,
      Perfect! Thank you for purchasing our Sony WH1000XM4 and for sharing your review. We're glad that you like the audio quality and noise canceling feature of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST noise canceling headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY FAR the best noise cancelling headphones. I use them for flights and they have a great battery life also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kysupafly,

      Great! We're glad that you are enjoying the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Xm4 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are a must have whether it is movies, music, or gaming it's so so awesome! only minor flaw I saw is there is no using this headset while charging the device but 5 minutes gives you 5 hours that is so so remarkable because it only takes 30 minutes to charge the headset wow! A must have headset!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunny,
      Thank you for sharing your experience with our Sony WH1000XM4. That is so nice to hear that you are pleased with the performance of our XM4. We're happy to hear that you are enjoying your new XM4 whether for gaming, movies or music. A quick 5-minute charge will give you 5 hours of usage is awesome. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Take care! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be the best noise cancelling headphones every. You can change the level of noise cancelling you would like when you're walking, running, on the bus or just hanging out. You can not hear anything but peaceful silence when the nose cancelling is in full effect. I would recommend these to everyone that wants that quiet time in noisy places. The other features of the headphone are great as well. These are well rounded amazing noise cancelling headphones. They're worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazz, Great! We're pleased to hear that you like the noise canceling and features of your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good alternative to more expensive headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, was looking for my younger son to travel. We are in cars and planes frequently and nothing really worked for him until this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi clarkadam,

      We’re delighted to hear that the WH-1000XM4 headphones are the perfect solution for your son’s frequent travel! They are indeed a fantastic choice, as the industry-leading noise canceling and comfortable, pressure-relieving earcups are specifically designed to make noisy environments like cars and planes much more peaceful for long periods. We hope he enjoys many quiet and comfortable trips.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is totally awesome. great battery life. Great charging. The only bummer is you cannot use it while it is charging. Not sure if the others can be used while charging either. Just make sure you keep track of the battery and charge at night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChasG,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the battery life of the headphones. Your feedback about its charging function is greatly appreciated. Unfortunately, using the headphones while charging is not supported. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth every penny. I got them on sale which is even better. They sound fantastic. The biggest benefit for purchasing these is the advertised industry leading noise canceling abilities. For once something lives up to the claim. They have been fantastic when used at the gym to cancel out the music played by the gym or the sound of the treadmill. Can't wait to try them when i mow my grass for the first time in the Spring.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,

      You made the right choice! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound and extremely comfortable. Noise canceling works great although real test will come when I next fly with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OperaDevotee, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy of use, design and overall value for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ncalero, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling and base settings. The best headphones I have ever experienced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mogie66,

      We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony's best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, incredible range, incredible depth for both music and gaming and with the dolby atmos on most laptops these days, really adds to the immersion. I dont use them for phone calls and i dont online game so the mic i have no idea but i bought these soley for the amazing sound, comfort and noise cancelling and have not been disappointed at all. A beautiful color, also! I got them while they were $100 off and don't regret it one bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tspinktoes, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US