Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life
Great Headset
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is totally awesome. great battery life. Great charging. The only bummer is you cannot use it while it is charging. Not sure if the others can be used while charging either. Just make sure you keep track of the battery and charge at night.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChasG,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the battery life of the headphones. Your feedback about its charging function is greatly appreciated. Unfortunately, using the headphones while charging is not supported. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Super headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound and extremely comfortable. Noise canceling works great although real test will come when I next fly with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OperaDevotee, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise cancelling and base settings. The best headphones I have ever experienced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mogie66,
We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, easy of use, design and overall value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ncalero, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony's best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound, incredible range, incredible depth for both music and gaming and with the dolby atmos on most laptops these days, really adds to the immersion. I dont use them for phone calls and i dont online game so the mic i have no idea but i bought these soley for the amazing sound, comfort and noise cancelling and have not been disappointed at all. A beautiful color, also! I got them while they were $100 off and don't regret it one bit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tspinktoes, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy fit, nice adjustable band as well! Sound Quality is great and so is the noise cancellation!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allison,
Cool! Thank you so much for sharing your amazing experience with our WH-1000XM4.
We are incredibly pleased to hear you are satisfied with the comfortable fit & adjustable headband design, fantastic sound quality, and outstanding noise canceling function of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Great Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the WH-1000XM4 Headphones. Very comfortable and excellent sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! Thank you so much for the 5-stars review and for sharing your superb experience with our WH-1000XM4! We're really happy to hear you're very pleased with your purchase and you love its outstanding audio quality, excellent noise cancellation, and overall comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life
Absolute Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever, for the price. The update to be able to connect to two different items is one of my fave “newests”. This is actually my second pair after not being the kindest to my first pair. I have autism and these headphones help massively for my sensory overload issues. I wear them constantly, especially with their 30 hour playback. I absolutely love my pair of headphones and never go anywhere without them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tutored, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Comfortable, great battery life and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eeee, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, incredible sound quality, great battery life, and excellent noise cancellation of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. Listened to a few over ear headphones and these were by far the best and most natural sounding. Full warm bass, but not overwhelming. Clear mids that weren't scooped out, and crispy highs. Flat EQ with these feels very natural. I haven't had luck with the "connect to two devices". It often caused more problems that it was worth, so I just re-pair with the new device. Takes 15 seconds but much easier than anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnonymousDisplayName, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation, light and comfortable (means you’ll be able to use longer . Also good pricing compared to other high end brands. My issue is I still get warm ears over extended use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaykay, Great! We're very pleased to hear you like the noise canceling feature, lightweight, and comfortable fit of your new Sony headphones. These headphones features a super-soft, pressure-relieving earpads in foamed urethane that evenly distribute pressure to reduce the warm feeling on your ears when using it for longer periods. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable, good sound when talking on phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color on these! They sound great even on wireless. They come with a free 3 month trial to HIFI services, (you get to choose which one). These services' audio quality are so much better than Spotify, and you can actually tell the difference when listening with these headphones. The noise canceling is amazing. I bought them since I'm in grad school and sometimes the kids are loud in the house and don't let me focus. I cant hear anything with these and am able to concentrate on my work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ginwolf, Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Good alternative to more expensive headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, was looking for my younger son to travel. We are in cars and planes frequently and nothing really worked for him until this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clarkadam,
We’re delighted to hear that the WH-1000XM4 headphones are the perfect solution for your son’s frequent travel! They are indeed a fantastic choice, as the industry-leading noise canceling and comfortable, pressure-relieving earcups are specifically designed to make noisy environments like cars and planes much more peaceful for long periods. We hope he enjoys many quiet and comfortable trips.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Perfect!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better then the Bose 700, they also feel more comfortable and don't lose connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garcia91,
Awesome! You made the right choice. Good to know that you're enjoying the the Headphones especially by its comfort and connectivity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for sharing your feedback and 5-star rating!. Thank you for choosing Sony! -Kris
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice noise canceling headphones..sound quality is great,comfort is good and you cant go wrong with sony products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdunny,
Awesome! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great ANC headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the Airpod Max and Beats Studio Pros for several years, even though I am an Android user. I've been eyeing the XM5's for several month and watching the price on them, but these went on sale for what I considered an unbeatable price of $200, so I decided to pull the trigger on these for now. I'm not typically the guy who buys the older version of anything when there is the "new and improved" model to get, but I couldn't pass this deal up. For the price, these cans are awesome, and I wish that I hadn't waiting so long to buy them. These will be my go-to for music listening and traveling from this point forward! if you're on the fence about getting these, you should give them a try!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, RedShadow! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Bass, Sound quality
The Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Sony XB900. I heard great things about the XM series and decided to give them a try. To be honest, I'm not sure what the big deal is about them. Yes, sound is clearer and Noise Cancelling is better than the XB900. If you compare the Noise Cancelling to the Airpod Pros, they aren't near as good as Airpods Pros. The bass is there, but not as full or deep as it was on the XB900. In conclusion, if you'd like headphones with clear sound and above average bass, you can't go wrong with these. But if you are hoping they have a deep bass punch, I recommend looking somewhere else. Personally, I will be going back to the XB900.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOSR,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer of the app to tailor-fit the sound quality to your needs.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Fantastic!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect version for the wh1000x series so far. Multiple devices connection and no latency. The improved noise cancellation is a little bit more effective on higher frequency. I really love the memory foam and the right pressure of the head band. Too high, uncomfortable; too low, ineffective noise cancellation. Something I need to say: it does get hot and uncomfortable after 1 hour, but this is the satisfaction you have to take for good seal and noise cancellation. Recommend this to people who haven’t bought 1000xm3.
I would recommend this to a friend - Pros mentioned:Sound quality
Marvelous/Enamored by these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on the fence about these get off it and get in the grass. These are terrific headphones, your music is meant for these type of headphones. I went through all the ear buds from Sony new ones(which are good but they hurt with the ear tips given) & Bose earbuds(which are the best on the market) these headphones are an instant grab & you wont regret these. Only thing that can possibly take away from these are the material is plastic but feel like air on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Weezy619,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph