Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Sounds Amazing! Great Build Quality & Comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever tried. Amazingly comfortable and fantastic sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjwright24,
Great! We're happy to hear that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Nice headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation performance is excellent. And, it is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tyhuang, Thank you for the 5-star rating! Good to know you're enjoying the industry-leading noise canceling feature and comfortable fit of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great for kids with autism!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for 15 year old daughter with autism. Noises bother her and affect her life negatively. She heard about these online and begged us to get them for her. Without hesitation we did so and it has been a great purchase. She can ride in car, go out in public and restaurants without being over stimilated now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreedomFlighters,
That's amazing! You've made a great choice! We are so happy to know your satisfaction with the incredible noise canceling feature of the WH-1000XM4, and that it perfectly suits your daughter's needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable to wear. The noise canceling makes a noise which is a little annoying. Switching between modes is a bit of a hassle, but the overall quality seems good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rapunzel, we are so glad to hear that you are happy with the comfort of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Second pair! Love this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE these headphones. Bought my first pair when they first came out and had to get another one once they broke. They truly do stand the test of time, I will never go back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ereviews,
That's a powerful endorsement! We love hearing from our long-time users that the WH-1000XM4 headphones continue to be a go-to choice, even for a second pair.
It's clear the combination of industry-leading noise cancellation, superior sound, and comfortable design is what truly creates that "never go back" listening experience.
Thank you for your loyalty to Sony!
Best regards,
Eliab
- Pros mentioned:Sound quality
Nearly Top Tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something better than average. You can just use these out of the box and they will be okay, but if you like bells and whistles these have them. The app helps a lot. Watch a video on Youtube to get the full benefits of these fantastic headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DSoul,
Thank you for your purchase and amazing review of our WH1000XM4. It's nice to know that you were able to utilized our Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Used to be the king
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these until the Apple Airpods max came out. These are now the #2 headphones. Great noise cancelling and fold up very small. Also very light. Sound is a bit muddles compared to airpods max or B&W px.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderfrog, Thank you for the 4-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
My favor Headphone ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality sound and comfort. This is my favor headphone ever. Love it. Great sound and great capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Proudownerseries3LTE,
Great! We're glad that you are enjoying the sound quality and comfort of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are totally noise cancelling. pair with anything blue tooth, easy to connect, and my daughter on the spectrum will not leave the house without them. Best investment for a happy kid who also likes to game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexandriaD,
Thank you for the 5-star rating! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great alternative to Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a serious competitor in the upper end of the noise cancelling bluetooth phone arena. I find the noise cancelling feature to be top shelf in and around the house. I haven't had a chance to test in flight but see no reason that they are not state of the art there as well. The voice quality on calls is excellent. The quality with music is very enveloping, like being on stage with the musicians. Very easy to set up makes for a compelling package!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donagain, Awesome! We're glad are enjoying the noise canceling feature of your new headphones. The WH1000XM4 is perfect for flights. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise canceling works great and they are super comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kell, We're glad that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is very happy with this Sony headset. The sound quality is superb and really nice to listen to. I tried it as well and I love it too. And the sale price was perfect because I have other stuff to buy because iwas Christmas time when I bought it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie, Thank you for sharing your wonderful experience with your new Sony WH1000XM4 headphones! We're very pleased to hear that you and your grandson are satisfied with the superb sound quality of these headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several noise cancelling headphones and these are by far the best. Sound quality is top notch. Great battery life.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Easy to use with great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to set up and use, comfortable. Some functions were too much for me. When I sang along with music, it would stop the music thinking I was in a conversation. I shut that off right away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveRad, we are glad that you like the comfort, sound quality, and ease of setup and use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Good Wireless Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied my search for a wireless headset providing quality sound and is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C21man, Great! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend and she loves the color, comfort, and noise cancelling. Highly reccomend, this is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, wow! This is a nice present and we are glad that your girlfriend is enjoying her newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound which is customizable, very comfortable and super noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oldirish,
Great! We're glad that you like the sound quality, equalizer function, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Awesome headphones.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, works better than any other headphones I've used. Touch controls can take some getting used to. Wish it had buttons instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrGadgetMan, Thank you for the feedback on your experience with your new Sony WH-1000XM4 headphones! We're glad you like the great sound quality and overall performance of these headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of buttons and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaximoV, Awesome! We're very pleased to hear you like the great sound quality, excellent noise cancellation, and comfortable fit of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
The great escape!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them everyday. You will get lost in the music. ANC is superior. Balanced sound. Quilts material. Lightweight!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QSound,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph