Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
Would buy then again.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for frequent flyer. Wonderful Noise-Cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blackstitch,
We’re so glad to hear our WH-1000XM4 headphones are making your travels more enjoyable! Our industry-leading noise cancellation is designed specifically to fade out cabin noise, so we’re happy it’s working well for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Amazingly quiet noise cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! Better noise cancelling and sound than my old Bose QC2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulK, Thank you for your feedback on the WH-1000XM4 headphones! We're thrilled to hear that you are enjoying the superior noise cancelling and sound quality compared to your old headphones.
Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Silence is golden.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound cancelling! Totally masks noisy appliances and random household noise. I selected this product on the advice of a Geek Squad guy at the Dublin store. Trustworthy advice. Thanks Man! I chose sound quality over heavy bass sound quality of a similar model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SightSoundSequence,
We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are literally what I was asking for!! They are you sooo nicee, and the pick up wait time wasn’t even long, it was literally a minute!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneH,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones ive ever had…. I love it for the gym and studying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN, we're glad you love your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
You won’t regret it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are literally next level of technology and I love using them to ignore people. They are so effective that I wear them constantly, and it maintains my happiness. :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cd245u, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
They are good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem at all i had the same ones for 4 years and this is for my wife now and she also loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aqeel,
Thank you for trusting the WH-1000XM4 headphones enough to purchase them again!
We are honored to hear that you've used your first pair for four years and that your wife is now enjoying her new set as well.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Add to your entertainment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing. I have gone out of my way to use my headphones throughout the day just so I can sit back and enjoy how immersive the headphones are. Once the wife sees them on me there’s no chance any words she’s speaking to me will get thru! she’s completely blocked out. A plus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaming101,
Great! Good to know that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Nice one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ULT seem to better than this tbh. Still its a great headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhishek, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Good headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After putting hundreds of hour of use on these headphones they're still like new. I like that they charge quick and the battery last days on one charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaredO,
Great! Thank you for sharing your feedback on our Sony WH1000XM4 and we are very happy to hear that you are pleased with the battery life and how quick the battery charge. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you very much for choosing Sony and stay safe! - Marco
- Pros mentioned:Sound quality
Nice Cans!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son to introduce him to over ear headphones, and he absolutely loves them. Build, sound, and noise cancelling are all tops.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DerricklS,
WOW! That's so nice to hear that your son loves his new WH1000XM4. We are thrilled to hear that he was so pleased with the design, sound quality and noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
They are awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome! They work so well. They are definitely noise canceling. They are customizable to your preferences. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SamanthaS,
Thank you for your recommendation and we are glad that you are pleased with the noise canceling capability and quality of our WH1000XM4. It's nice to know that you were able to utilized the Sony app and customized the settings to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound qualityCons mentioned:Price
Good Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality on headphones is insane although price is a little too high that’s why it’s not 5 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rashed,
Your investment will be worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great. Charges only when turned on first and difficult to connect to other devices. Overall good product tho.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MackK, Thank you for your review. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
High quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, the sound is amazing, highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArminA,
That's great! We're happy to hear that you like the sound and quality of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone that I ever had the noise cancellation is so good for working out and just reflexing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Osvaldo,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been watching these for years. At $160 on Black Friday I couldn't resist. They are awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenW,
That is an incredible find! Getting the WH-1000XM4 for $160 is a fantastic deal, especially since they remain a gold standard for noise cancellation and sound quality. We are so glad your patience paid off and that you're finding them "awesome" after watching them for so long.
With up to 30 hours of battery life and the ability to fold them into a compact case, they should be the perfect companion for years to come. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
I adore these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation works! I love these, I have a toddler and when I need to work on my Etsy shop I put the on and I can actually focus instead of being stressed out and overstimulated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Makala, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son in college for Christmas. He loves them! Says he uses them for studying.Says he can listen to class notes without distractions from room mates.My husband also likes them. So I'm buying him a pair for his birthday in February!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IPAD, Awesome gift! We are so glad that he is loving his new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with these headphones. The noise-canceling is superb. They are easy to set up and use. The sound quality is amazing. I like that they come with a physical cord for those times when you don’t have wi-fi capability. These are definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDuea, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Craig