Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony Overheads
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones great sound, could be more sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelo,
Thank you for the 5-star rating! We're glad you like the great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
overall good except for one flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall, superb sound cancellation and bluetooth multipoint pairing, however the pairing dialogue every time the headphones pair with a device can be quite obnoxious and repetitive after hearing it over and over
I would recommend this to a friendBrand response from SonyListens
Posted .Hi humanbeing,
We're glad that you like the multipoint and noise canceling function of the headphones. Your feedback about the voice guidance is greatly appreciated. You do have the option to turn off this function using the Sony Headphones Connect app. Please refer to this link for more information:
https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935906.html
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, good sound. Buen sonido. Bought on special price. I used it whit all my electronic devices. Great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ajuyir, Thank you for the 5-star rating! Good to know you love the great sound quality and industry-leading noise cancelation feature of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
a no brainer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones I've ever used, blows my bose qc15 out of the water, if you can get these on sale I highly recommend it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeBee, Great! We're glad that you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Awesome Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony surely did that when they made these. Best headphones to me so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Owuor,
We appreciate the 5-star rating and we're glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Sound clarity is great and battery life is long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JodiannS,
That's great to hear! We're glad that you're enjoying the sound clarity and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Great Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. I’ve had them for years and they still work great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your kind words, NolaB!
It's a true pleasure to hear you consider the WH-1000XM4 amazing headphones. We are so glad to know that after years of use, they are still delivering the quality audio with LDAC and incredible Active Noise Cancelling you've come to expect. We hope your experience continues to be nothing but pleasant listening sessions.
If you ever need assistance, our support team is always happy to help with any questions you may have.
Thank you again for being part of the Sony family!
- Pros mentioned:Sound quality
Better than the xm5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Folds up, sounds great and anc is really really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garcii, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Top brand
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality brand with good quality sound and features
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, EidE! We're are glad to hear that you are happy with your new Sony XM4 Wireless headphones. We always strive to deliver the best quality with products. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The noise canceling is beyond amazing and does an excellent job of cancelling unwanted noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Awesome! It's good to hear you're enjoying the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great over the ear headphones. Very easy to operate. The noise canceling feature is very effective
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lefty,
Awesome! We're glad that you like the design, noise canceling, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Wrong color but it's all good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sent me the wrong color but other than that they are very good!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy,
We're glad that you like the amazing features of the headphones. You may want to check with your dealer and make them aware of what happened. We hope you'll be able to get the correct color for your headphones. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound really good they cancel most everything out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brendapanther, Amazing! We're very pleased to hear that you're enjoying the amazing sound quality and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are so good. Noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilda, we're glad you like the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Amazing Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Node cancellation is great. Love the features. Perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadelineS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good pair of headphones. Good sound quality and like the way to operate and control.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jham,
Very nice! We're glad you like the sound quality and operational controls of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Awesome HeadPhones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE recommendation! I use it at the gym definitely worth it! Waterproof and noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaliLove,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Please note that the headphones are not waterproof. You can still use them with precautions during your workouts.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headset I have ever owned!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this headset. The quality of materials. The blue color and the best part is the sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hasled, We're glad that you love everything about the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Sony over ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great sound, easy to use. Much preferred over the product it replaced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sma3730,
You made the right choice in upgrading to the Sony WH1000XM4! We're glad that you like the sound quality and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
LDAC on PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this with a FiiO BTA30PRO to get LDAC on my PC. Sound is really good! Noise cancelling is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guerradactyl,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph