Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's perfectly good & I like it being wireless with good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
Amazing! We're glad that you like the wireless function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound great and provide good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nolan, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Sony Noise Canceling Headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet set of headphones and great noise canceling feature. Would certainly recommend to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scottie, Awesome! Good to know you like the great noise canceling feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! -Sam
XM4s are worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using these for months now and they are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanPerez, thank you so much for your fantastic review! We're very glad to hear that the Sony - WH1000XM4 headphones have been serving you well over the past few months. They're designed to deliver an exceptional listening experience with industry-leading noise cancellation, crystal-clear audio, and smart features like Adaptive Sound Control and Speak-to-Chat. We truly appreciate you being part of the Sony family! Best regards, -Dominick
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones. A lot to tinker with, good battery life and great sound quality. I use it almost all day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Celdic12, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Get but fragile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There great just break easy for the price. How know I have to find a way to repair them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyJ. Thanks for the amazing review and for sharing your throughs about it's great performance of your WH1000XM4!. On the other hand, we're sorry to hear about your experience with the durability of the headphones. For new repairs and assistance: you may access this link: https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair. Hope this is helpful. Thanks for choosing Sony!. -Milton
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones Great noise cancellation and good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Fantastic! We are so happy that you are satisfied with the amazing noise canceling feature and exceptional quality of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a game changer, they have an awesome sound quality and smart features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SurfaceLaptop, Wow! We're very pleased to hear these headphones has been a game changer for you, and you're enjoying the outstanding sound quality and overall features of our wireless industry noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Thank you for choosing Sony! -Jess
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design! Best headphones ever. Everyone should own them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxwell, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Didn't end up with the silver ones, but they are great!
I would recommend this to a friendPerfiect gift for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and excellent sound right out of the box. Exceptional noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Headphones,
We appreciate the 5-star rating and we are glad you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Best over ear headphones I’ve used!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had beats, AirPods, AirPods Pro’s, these headphones hands down kicks all there butts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JNash,
Awesome! We are glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Money well spent. Best headphones I’ve owned. Will buy Sony again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonySatisfied,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I use it all of the time on plane rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tealsteak, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Pretty Good Headphones if on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good but i wear glasses so they do hurt after wearing them for some time. The app is a bit slow at times but overall im satisfied with the headphones when i have my glasses off.
I would recommend this to a friendThe best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ed22, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and worth every penny! Quality of sound is amazing and noise cancellation is perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runner,
Great! We're thrilled that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Too good!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I still have this same pair of headphones and it’s been 4 years. Very durable and for the prices they’re on right now is a must buy item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronaldouvas, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
Nice Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the MX1. Call quality is good. Sounds great. Effective noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonC,
Great! We're glad that upgrading to the WH1000XM4 was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, got it at a great price and love the noise cancelling on these sony headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi anbuhunter, thank you so much for the 5-stars review! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality of our newest industry-leading, Noise Canceling headphones WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony!
- Romeo