Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Nearly perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just about as good as it gets, long time WH1000 series owner and these are just perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigskip, Wow! Thank you for sharing such an excellent experience using your WH-1000XM4. Good to hear your purchase went well and you appreciate all the improvements we made on these headphones. We really appreciate you being a loyal customer and helping to share the word about us. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for trusting Sony! Have a great day! -Jess
XM4 midnit blue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best ANC and sound plus technology that you can't find in any other headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestANC, thank you so much for the perfect star rating! We are really thrilled to hear you are happy and satisfied with the fantastic sound quality, features, and outstanding noise canceling function of our XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Buy them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST over the ear headphones you could buy. The noise canceling option is the best in the game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jeik,
Awesome! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best Over Ear Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with no distractions outside of the headphones is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thelion760, Awesome! Glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Abecé
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodddddddddddddddddddddddddddddddddddddddddddddddd
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanCarlos,
Thank you for choosing Sony!
It's fantastic to know that you're enjoying your WH1000XM4 headphones! With their industry-leading noise cancellation, we're confident you’ll love how immersive your listening experience can be. We hope they continue to bring you great moments every day.
Best regards,
-Fred
Sound hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great battery last forever only reason it didn’t get 5 stars was cause I feel like the noise cancelling isn’t as good as it was in the beginning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randy, Thank you for the feedback on your experience with your new Sony headphones. We're glad you like the exceptional sound quality and long-lasting battery life of the unit. Please follow the guidelines and steps on this link to ensure optimal noise canceling experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best noise-canceling headset I've ever had. Great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaudi83, Awesome! We are so glad to hear that you are happy with the noise cancelling and overall performance of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and noise cancelling. Love to take walks in Manhattan with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mindemory,
Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony >
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A huge step up over my last pair of over-the-ears (studio beats).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jedi22, Thank you for upgrading to your new Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Superb Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sound and quality is the best. Add to that, the noise cancelling technology is by far the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi abstay,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
love them!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing, very loud and the noise cancellation is crazy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony's WH-1000XM4 headphones are #worthit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! The noise cancellation and the ambient sound has been world-changing for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AZcowboy, You've made an excellent choice! We're delighted to hear you love the excellent noise canceling and ambient sound feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they half as durable as the quality of sound it is a home run. So far sounds Awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GalacticVagabond, Awesome! We're glad that you like the sound quality of your noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned I love them a lot and would recommend them to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jbow,
We are glad you like it and we appreciate the recommendation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connectivity. Excellent sound quality. Wife is nothing but happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi albie0218,
We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
sony headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect headphones. use it every day to knock out noise. gets rid of headaches too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mariokart,
Very nice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Litty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I picked this over the Bose QC45. Happy with this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notabot,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because they were on sale. I love them I think the color is so cute and they were so easy to connect. The case is also perfect for when i take them on the go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaG, we're glad you love our product! Thanks for choosing Sony! ~Earl
Excellent ANC headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ANC headphones. Given as an Xmas present and recipient loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsk666,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone ever. I will recommend this headphone to everyone I know.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Repairwireless, Awesome! Glad to hear that you are enjoying your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl