Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Amazing Headphones!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these headphones so far, I did have some bluetooth issues but was able to return them for another pair and havent had any issues since
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyfanatic1996, Great! We're truly pleased you're enjoying all the improvements we made on these headphones. We're sorry to learn you had some Bluetooth connectivity issues with the first unit you received. Glad to know you haven't had any issues on your replacement headphones, and you're now enjoying the superb features. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
We love headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gift for anyone who likes to listen to things often
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IchibanConfections, We are glad to hear that. You chose the best headphone brand. Thank you for trusting Sony! Vincent
Buy these!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My blowing! If you can get them on sale great but if not but them anyways!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TracerL4, thanks for choosing and purchasing our industry-leading noise canceling headphones! Hope you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Noise Cancelling Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best in its category. The Bose ones come close but overall this is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesP, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing SONY. ~Earl
Bestbuy sonny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% Excellent very good and very well the best bestbuy for sonny
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CinL,
Wow! Thank you for this feedback and we appreciate it very much. We're glad that you like your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
best xmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this for my brother and he says the features are amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zacc, We are thrilled to hear that your brother likes the features of his new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for trusting Sony! Vincent
Hg
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] F de s de go iutff. Vyc u. Jv. Jh. Jufdrujuufxcggggggceedhh go lhcc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bbbbbbbbb,
Thanks for sharing your 5-star review. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend to a friend if they were ever in need of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi luvale, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Best base and quality headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for the gym and daily activities and they are great all around headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi manny,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the headphones for your workout and daily activities.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just felt like they were a little cheaplt made but i did like the cream color.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joseee1,
While we're glad that you liked the color of your new Sony WH1000XM4, we're sorry if you felt that the headphone has a low quality or made cheap. Rest assured that our headphones are made out of good quality materials. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony XM4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely, hands down, today Sony XM4 are the best headphones in the market. Tomorrow it could be surpassed by other but today, the best belongs to Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PapiLaz, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best from bestbuy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant product, value for money , reliable and trustworthy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArunR,
Perfect! Thank you for purchasing and trusting our products. We are thrilled to hear that you are pleased with the quality and performance of our WH1000XM4. It is really worht every penny and we're thankful for choosing Sony! - Marco
best purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much!! color is pretty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello aminli,
Great! We're glad that you like our XM4 so much as well as the color. Thank you for choosing Sony! - Marco
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones I'll buy 10x more if I had to... The app helps you set up your headphones to how you like. I suggest you buy this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unruly, Wow! We're very grateful for this positive feedback! We're really glad you are very pleased with the exceptional sound quality, excellent noise cancellation, and overall features of your headphones. It's good to know you're utilizing the built-in equalizer and different functions on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
Birthday Surprise!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! My daughter loved the dark color and quality!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ClaudiaA,
Nice birthday gift! We are truly happy that your daughter love her new Sony WH1000XM4 especially the design and color. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Beats are trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift to wife and she absolutes these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielR, we're glad you like our product. Thanks for choosing Sony. ~Earl
Gread Headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent and reliable a headset. Perfect for daily use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JacobN,
Great! Thanks for trusting Sony and we're glad that you are pleased with the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for his birthday. He’s been working outside a lot and loves them to keep the machinery noise down. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lboy, You defintely chose the best for your husband. We are glad that he loves his new wireless headphones. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for trusting Sony! -Vincent
Good for indoors not outdoors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones but, I still haven't figured out how to do really good noise cancellation without having to turn it up high. I notice that the sound leaks a lot and I don't like having random noise be playing out. I mostly use it for in my house not in Public.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josue,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.
~Ralph
premium quality with awesome noise cancellation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Bought for my son, been 3 months and he enjoys using it. The midnight blue color is classy. Overall satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pria, Great gift! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl