Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 10994732
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out at the gym, I gave these to my son for his birthday.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Alex! We're glad that you are enjoying your XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Fire
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones in 20223 is super clean musicc
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pemilgaming12,
Awesome! Thank you for your feedback and we are truly happy that you are satisfied with the audio quality of your WH1000XM4 and for making it your best headphone for 2023. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony XM4 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase by far! Headphones are great & I have no complaint whatsoever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EzequielL, You've made an excellent choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son but he didn't use them so my daughter kept them. She loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paloma180, Thank you for purchasing the Sony WH-1000XM4! We're very happy to hear your daughter loves her new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Terrible experience with the noise canceling.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased the XM4 they were great but just not tight enough to keep out noise. I decided to return them and spend a little more on the XM5 which did fit a little tighter but there was some terrible feedback I don't know if they were broken, they were brand new, so I just decided to return them and am trying out the raycon pro. Was super excited because the noise canceling according to all reviews I read online said the five was better noise canceling than the four.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MyPurchases, Thanks for sharing your experience with our headphones. We're sad to hear that you are not happy with their performance. We'll take this as feedback as it can help us improve in the future. We do hope you'd still consider our other models in your next purchase. Regards, -Craig
Could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were great and were up to the mark on all the aspects they are known for, but my only issue was when switching between devices I had to manually disconnect and reconnect. unlike beats or airpods max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harsha, We are glad that you like the the features of your new headphones. We are sorry if you have to disconnect and reconnect the unit when switching between devices. The WH1000XM4 supports multipoint connection. This means that the headphones can switch easily between two audio sources without needing to go through the normal Bluetooth reconnection process.
Reference: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphone., satisfied, I bought 3 for my nephews and my niece
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star review, CecilleM! We're glad that you are enjoying your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing headphones, lots of utilities with the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nocturne, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, they definitely live up to their reputation. Many features on this device really separate it apart from most headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Great! We're glad that these headphones have met your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Nice headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headset. I wear it often for watching TV. Noise canceling is awesome but every time I laugh and yawn I have to push the button. Oh well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robjs76, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
The best got better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony did it again. The best got better ...........
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eldenjoel, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
they are good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are really really really really really really good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardoM,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
wh1000xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to compare it to. I assume the reviews are correct. Noise canceling works very well. Maybe expected more in the audiophile area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonoranson
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer function of the app to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony!
~Ralph
Quality sound on the go
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeTythin, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where is the volume? A salesperson told me these would pump out the volume and bass better than Beats Pro or Beats Studio 3. He was wrong. I have wireless headphone from Seinheisser, Klipsch and Beats. Beats is the loudest, most bass kicking headphone out of them all. I returned them them within hours of purchasing these. Don’t bother.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MamaSal05,
Thank you for purchasing our WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones.
We regret that these headphones did not meet your expectations and had to be returned. This is definitely not the experience we'd like you to have. We truly appreciate all of your feedback as it helps us improve our products.
Although we cannot compare the subjective experience of sound quality between these headphones and other brands. we can guarantee you that these are designed to provide exceptional sound quality. When designing this version of the WH1000X we payed close attention to this detail because it is highly sought after from our customers.
In addition, you can also customize the sound to fine tune to your music using the headphones connect app. This will give you more control over your headphones and their performance.
We apologize for the inconvenience, and we hope you'll consider Sony in your future purchase.
Sincerely,
Erin
Over a year, still working well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Bluetooth headphones I’ve bought in a while. Had them for over a year now and they’re still as good as new
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shrimphub, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Best headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely best headphone you can get out there!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tank,
Great! Thank you for giving your feedback. We're glad that you like our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Mr. Freddie Robinson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were purchased for my granddaughter. She raves about the headphones as she uses them to practice with for color guard. I've never heard her happier about a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddieRobinson,
That's awesome! We're glad she is happy with the headphones. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for supporting Sony!
Regards,
David
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was so happy with this headphones. He had expensive headphones but he like this the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryT,
Great! We're glad that your son in enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review of exactly 50 characters needed for post
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TroyH,
Nice! Thank you for your purchase and we're glad you like your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco