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  • Front. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Left. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 13. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Creator Pick: Sony, Traveling Headphones You Can Count On video 0 minutes 27 seconds
  • Creator Pick: Clear, Immersive, and Comfortable Audio video 0 minutes 29 seconds
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

Model:
WH1000XM4/L
SKU:
10994732
Highly rated by customers for:
$399.00

Customer reviews

Rating 4.7 out of 5 stars with 12642 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 12,642 reviews
  • Pros mentioned:
    Sound quality

    Great if on sale even better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far except not quite as comfortable at the Bose QC35ii what few seem to nention is how these get quite hot after a short time. But, if thst doesnt bother you I recommend them. Sound quality is great and sobis the ANC and other features. From many reviews call quality is not as good as the bose. But i just need active noise canceling and comfort .

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sirscott, Thank you for the feedback on your experience with your WH1000XM4. We appreciate your feedback about the fit. But, we're very happy to hear you're enjoying the excellent sound quality, industry-leading noise cancelation, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Easy set up! I also love how you can customize the sound as well!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hailey,

      Awesome! We're thrilled that you like the sound settings and user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good stuff, no issues here only good sound. A lot of money but pretty darn good

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user519195, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best NCA in the market, great audio quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones all around, NCA is particularly great in flights or inside the office to drown the annoying A/C running or the co-workers never ending banter. I'm super pleased with my purchase.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shoshannah3000, we're glad you are enjoying the noise canceling feature and sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Super great headphones, not the best for the gym.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to purchase these headphones for a long time and they are great and quality headphones. The touch control panel is a bit annoying at times, and it doesn't seem to be adjustable but you are able to turn it off. I do wish it was a tad more noise cancelling. I primarily purchased these to use in the gym which wasn't the best use for them BUT I bought covers for the ears that allow me to workout in them without ruining them. Overall, I am very happy with these headphones and I would recommend spending the money on them if you're looking.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielleH, we're glad you are happy with your new headphones. We're sorry to hear that you have an issue with the touch control panel and noise canceling feature of your Sony unit. For touch control issues, please follow this link:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html?search=touch%20control

      If the effect of noise canceling is not sufficient, you can follow this link:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling%20

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    great for the price youre paying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones in the black color for myself and this color for my partner, they loved the color and the overall performance of them. the sound is great and the noise cancellation is amazing.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user999094, That's great! We're delighted to hear that you are was impressed with the sound quality and with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort

    One of my best decisions purchase wise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth the money! The app makes them easy to understand and customize to my liking. Super comfortable and great for low activity workouts!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user301197,

      You made the right choice! We're glad that you like the dedicated app (Sony Headphones Connect), comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    So sound cancelling youll forget where you are

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope sounds. 10/10. The app lets you change hearing settings if youre walking down the street vs sitting inside

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alix, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There very good quality headphones, the color is vibrant and very protective and strong. I fed recommend for anyone looking for good headphones that has good sound quality. Only issue I was disappointed about is the sound leak :( I barely have my music volume high and everyone can hear

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Endia,
      Thank you for your time writing this review! We're glad to hear you like the sound, color, and build quality of your WH1000XM4. We're sorry to hear some issues that you are experiencing with the headphones. Please make sure that the headphones are being worn properly to prevent any sound leakage. The WH-1000XM4's Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase earpad contact for a stable fit, and are pretty well sealed that does a great job of minimizing any sound leakage. You may use this link as your guide on how to properly wear the headphones: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html

      If you have concerns or need assistance, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Sony Xm4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very comfortable! The color looks white in the picture but in person it is more diluted.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user371438, we're glad you like the your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best birthday gift for my husband. He works driving and now walks hands-free and noise-free.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user343376,

      Awesome! Thank you for the purchase and we're glad to hear that your husband likes the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    XM3’s younger, better cousin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can’t tell you how many conversations my mother has had with herself while ive had these on in the car

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user383156, we're glad you and your mother are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, i love how they’re noise canceling, only thing i don’t like is they don’t have my favorite color.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DezmenM,
      Great! Thank you for your purchase and we are happy to hear that you love your Sony WH1000XM4 for having an awesome noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lives his headphones. They are much better than the cheaper model of Sony headphones he had before

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyG, thanks for choosing and purchasing our product. We're glad your son loves his new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ever pair of headphones and I love them!! The sound is really nice and perfect for runs!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olivia, we're glad you love your new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Aesthetic pleasing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Although i still hear a little bit of noise. But i love the color so it kinda makes up for it

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user640190, we're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound excellent. Battery OK, Noise canceling. I like this product so much.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldR, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying the sound quality and noise canceling of your new WH-1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    WH1000XM4 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, responsive controls, and is noise cancellation is out of this world. Highly recommend this headset.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AtharvK, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony xm4s are it this day the best headphones I’ve ever owned. Great sound, amazing noise canceling.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user294206,
      Thank you for your feedback and we are very happy knowing that you are pleased with the sound and noise canceling quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the money. Great for the gym and just relaxing.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user358277,

      You made the right choice! We're thrilled that these headphones are perfect for your lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

Page 619, Showing 12,361-12,380 of 12,642 reviews
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