Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony XM4s
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After almost a year of ownership and constant use 10+ hours a day for school, work and so on: I want to say that the battery life is insane, lasting all day and sometimes 3 days of heavy use. Charges fast but could be faster. Noise cancelling is way too good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We're glad you are impressed with our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Wow these are astonishing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I am beyond impressed! My first pair of sony headphones. Coming from AKG i am very surprised. These are the best sounding headphones i ever heard the noise canceling is just amazing cant compare to any other noise canceling this is almost my first ANC. I see why people fan boy over these headphones i now get the hype now. If you want unbelievable sound very comfortable with awesome battery life these are your best option BUY THEM
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, comfort and battery life of the WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Premium headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to use around the house or when traveling and it definitely hits it out of the ballpark. Great sound and comfort. The noise cancellation is phenomenal. The sony app is also great where you can tweak the EQ and various settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madrid,
Fabulous! Glad to hear that your WH1000XM4 headphones perfectly suits your needs and expectations. We really appreciate that you like the premium sound, comfortable fit, noise cancellation, and Sony Headphones | Connect app which will let you fine-tune your music to your liking. Thank you for an awesome feedback and for choosing Sony! - Kris
Best Headphones I've Had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome! Best ones I have had for years. Noise cancelling is excellent, there are tons of options and features too! I don't know if I would consider myself an audiophile but I can say that the sound quality is top notch. If you are picky about good sound. These are worth it. And the headphones are comfortable even while wearing glasses!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpazticFox, Thank you for the 5-star rating! Good to know you like the excellent noise cancelling function, cool new features, great sound quality, and comfortable fit even when wearing glasses. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Thank you Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will change your life. If you don’t have super high quality speakers, and yea those are a lot more expensive, get these to start. You will be blown away. They give you super hearing powers when you cup your hand over one side. Connect great. Sony absolutely smashed this generation. You are seriously missing out if you do not have these. Battery has been great but who cares… the sound makes the world melt away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trix, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating!
Regards,
Carl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line noise-cancelling. Comfortable, and lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myko,
Great! We're thrilled that you like the noise canceling function, comfort, and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Blocks out everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used these on a plane and they worked very well to cancel out the noise. Being someone on the spectrum, I enjoy this purchase greatly. I will buy these again
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Mich!
We’re so glad to hear that the WH-1000XM4 headphones worked so well for you during your flight! It’s wonderful to know that our noise-canceling technology provides the comfort and quiet you need, especially as someone on the spectrum. We take great pride in creating products that make travel and daily life more enjoyable, and knowing you’d choose them again is the ultimate compliment.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
bear purchase I’ve ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never owned noise cancelling headphones before and the moment I tried these I was amazed. It did take some time to get used to, but I highly recommend. They are extremely comfortable and the sound is impeccable. As a film editor these headphones will become extremely in my future projects.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rebecca, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Fantastic Bluetooth headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned Stax, Sennheiser, and Bose headphones. These Sony wireless Bluetooth headphones are by far the best. They sound fantastic and are extremely comfortable. You can wear them for hours and not know they are there. Noise reduction works great and the right earphone can control volume and song selection. The other day I cut the grass wearing these phones and could not hear the mower. I could have cut another yard or two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi drums, we're glad you like the sound quality and comfort of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Worth The Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Has awesome sound and is really good with blocking out other noises. Bettery life is great and comes with a cool carrying case! We love it so much, we bought 2 more for other members of the family. Well worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReubenP, nice! We are happy to hear that you love the sound quality, battery and carrying case of our product! Thanks for choosing Sony! ~Earl
Worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, battery lasts all day. The battery doesn't seem quite as good as advertised, but I often have them on 12+ hours a day and never have to charge them before bed. Noise cancelling is crazy good. I've had these for about 6 months and there are no signs of wear - build quality seems sturdy. I do wish you could have them on and charging at the same time for when the battery inevitably deteriorates.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fourtwo, Awesome! We are glad that you like the sound quality and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
These are the Cost-Effective Earphones for You.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product: for music lovers, total immersion with resonating music tones that are enriched by noise cancelling technology. Calming. Peaceful. (or for others not into smooth jazz, classical, and artists - rock out).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geoff!
Thanks so much for taking the time to share your feedback about the WH-1000XM4 headphones.
We are delighted to hear that this product provides you with such a total immersion experience.
Thank you for becoming a Sony customer!
Warm regards,
Estefany
Great Noise Cancelling Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! I am an avid gym person and wear them to workout. I would say the only think I would recommend are some silicone covers just because the foam material does soak up sweat!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, LILLIANB!
We are so glad to hear you are loving the headphones for your workouts! We also really appreciate the suggestion for silicone covers to help with the sweat. We are passing your notes along to our design team to look into for future tweaks.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones you can still buy today. Even though it’s a few years old, the audio quality and features are top notch. Definitely a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ryec!
We’re thrilled to hear that your WH-1000XM4 headphones are still delivering a top-notch experience. We designed these to be a timeless choice for audio quality and noise cancellation, and it’s great to know they remain a favorite for you today.
Enjoy the music and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Best sounding headphones, with one annoying issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying I loved the Sony XM4's. They were very comfortable, easy to use, and sounded great. They could pair with 2 devices at once, so I could use them with my Iphone and Macbook together. I ultimately returned these though due to an annoying hissing sound in the right ear cup. I had tried many things to correct it, but after looking it up online, I saw many people with the same issue. The problem is with the way the noise cancelling corrects for quiet environments. If I deactivate the noise cancelling, the hissing goes away. However, I bought these to be ultra quiet. Hopefully Sony with correct this issue so I can buy an updated version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duckies,
We're glad that you like the comfort, user-friendly functions, sound quality, and multipoint function of the headphones. It's unfortunate that you had to return it because of a hissing sound. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
High quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery 5 star Sound 5 star Plastic 5 star Very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
We're immensely pleased to hear that you are enjoying the WH-1000XM4 headphones! It's wonderful to know that you find the sound quality and battery life to be five-star, and we appreciate your positive feedback on the build as well. Thank you for sharing your experience!
Best regards,
-Fred
So good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been sooo worth it. They are so comfortable and easy to setup. You can edit the audio to your liking and I love how you can adjust the bass. I really enjoy them for the occasional jamming sesh!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaD, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
Love Sony's Sound Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on thus noise cancelling headphone. It offers many of the same features as Apple and Bose. I've always been satisfied with Sony's sound quality. They're also comfy, even after hours of editing photos, and the grey color matches much of my equipment which give it aesthetic bonus points.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrick, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Compact, comfortable, overall great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Noise canceling is the best i have come across. I love the fact that i can fold them up and travel with them. Battery life is insane, took them to work and used them for four eight hour days. Towards the end of the fourth i got the low battery warning. Overall very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnSmiles, Great! We're very pleased to hear you like the amazing sound quality, industry-leading noise cancellation, comfortable fit, and excellent battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Better than the Bose QC35 II
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a pair of Bose QC35 IIs with these headphones, and I would say that while the Bose headphones are very good, the XM4 is superior in nearly every respect, with regard to ANC effectiveness, sound quality, bass. I'm a little annoyed, with long hair, with the double-tap to pause feature though, it takes a few tries to get right sometimes, and I miss having an actual button for that like with the QC35 IIs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trav, thank you for upgrading to your new Sony WH-1000XM4! We're very happy to know you're enjoying the incredible noise canceling feature, great sound quality and bass of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam