Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great while exercising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is excellent. I’ve been using them while exercising and they are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC,
Thank you for taking the time to share your experience! We are delighted to hear that the sound quality of your WH-1000XM4 headphones is excellent and that they’re a great companion during your workouts.
These headphones are designed with industry-leading noise cancellation and a secure, comfortable fit to keep you motivated and immersed in your music. Plus, features like adaptive sound control and long battery life make them perfect for active use.
We appreciate you choosing Sony!
Best regards,
Estefany
You should get these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM4's fit my head and ears better than most of the other over-the-ear headphones I've tried including the XM5's. YMMV with fit but the sound quality is also superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donnie, we're glad you are enjoying your new noise canceling headphones! Thanks for choosing Sony. ~Earl
Elegant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think are the best headphones. Durable battery. The quality sound are amazing. Looks elegant. Very comfortable
I would recommend this to a friendExcellent, no complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ANC, Excellent Sound, Super comfortable, not hot, no complaints at all with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avocent, We're very grateful for this positive feedback! Thanks for leaving us such a wonderful review of your WH-1000XM4! We really love to hear you are comfortable using your WH-1000XM4 for long periods of time and you're enjoying the exceptional noise cancelling feature, and overall sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Great ANC Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased these to go along with my AirPods Pro as I wanted an over the ear headphone. So far the sound quality and comfort have been exactly as expected. Still waiting to see how I feel about battery life because it’s not holding a charge as long as I thought it would. I have used a total of probably 5-6 hours and went from 100% to 30% in that time. I couldn’t justify the price of the AirPods Max and so far I have not been disappointed with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rzrbck, Great! we're glad that you are enjoying the sound quality and comfort. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
bear purchase I’ve ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never owned noise cancelling headphones before and the moment I tried these I was amazed. It did take some time to get used to, but I highly recommend. They are extremely comfortable and the sound is impeccable. As a film editor these headphones will become extremely in my future projects.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rebecca, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had doubts on wait on fit, super comfortable, lightweight, and customizable. Has great sound and base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gxm74,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take this from someone who doesn't ever write reviews. I’d easily pick this over any Apple product. Fits wonderfully, noise cancellation is amazing, and battery life is great. Great headphones for the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik, awesome! We appreciate your review. We're glad you like your new headphones! Thanks for choosing Sony. ~Earl
Absolutley amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these headphones for a while because my work changed to work from home, my cheap headphones finally broke so I ordered these finally when they were on sale. I wish I would have bought them a year ago, they sound absolutely amazing, I was worried because I listen to a lot of metal and usually the bas isnt there in cheaper headphones, but these sound amazing. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alm48079,
Very nice! We're glad you're satisfied with your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Great sound cancellation & Super comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our second pair- my husband’s is the prior model ending in 3 (this one is 4) Both extremely comfortable- for us more comfortable than the Bose and equally as great with sound cancellation in our opinion Note- we tested Many models of various brands this orice range has a significantly better noise cancellation than the lower price ranges My hisband has used his on a 14 hour flight- awesome! Super easy to learn features Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sudie, we're glad you like the comfort, sound quality, noise canceling feature of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. The fit leaves a little to be desired. This is the first headphones I’ve had where it feels like either my head is to small or my ears are set to high up. On all my old headphones the ear-cups needed to be adjusted down. On this set the ear pieces are all the way up and the band over the top of my head really doesn’t touch anything. Again though they sound good and have a decent play time whether using noise canceling or not. The only way I would recommend is to physically sit and wear them for an extended time. These are over the ear headphones and I initially thought they felt good. It was a little later I figured out they really didn’t git as well as I originally thought.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SonyXM4,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Favorite headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grear sound, great connectivity. I would recommend these to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LNCO,
Thank you very much for your feedback on the WH-1000XM4 headphones! We are honored to hear that you love the sound and connectivity and that you would recommend them to everyone.
These headphones are known for their industry leading Noise Cancellation thanks to the QN1 Processor and they also feature Speak-to-Chat technology, which automatically pauses your music when you start talking.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaBear,
We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.
Thanks for choosing Sony.
Best regards, Eliab
Uhm Actually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fwickin good :3 would recommend to anyone who likes using headphones and not having sore ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM,
We could not be more pleased to hear how happy you are with the Sony WH-1000XM4 headphones! We place a high priority on comfort during long listening sessions, and we are delighted that you can enjoy your headphones without experiencing sore ears. Thank you for the enthusiastic 5-star review and for trusting Sony!
Regards,
Dominick
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how these headphones are comfortable and easy to pair. Thier size make them easy to transport. They have great sound as well and the bass isn't too overwhelming. I can listen to them for hours without being fatigued.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Quezo! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony vs. Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point, I am happy with my purchase. I read a lot of reviews between these Sony and the Bose, and because I am an Android user, I chose the Sony. The battery life is great, the noise cancelling is decent, and the sound is good. I don't think these are as crisp and clean as the Bose brand, but I am happy with the overall product. I would recommend the Sony headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eileen,
Thanks for choosing our Sony WH1000XM4 over Bose and we're glad that you appreciate the sound quality and noise canceling capability as well as the battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Great Headphones for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been dying to have these headphones and I'm glad I did. Even when I put them on without music everything is more quite. The noise cancelling is amazing I cant here anything or anyone and I don't have to turn to volume all the way up. The sound is crisp and clear and the headphone battery lasts for days which is amazing. Glad I brought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimusShift,
Perfect! We're thrilled that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. I had to download the app to my phone and synch it to all my devices. Took a few hours to familiarize, charge, and synch. It works great and fits comfortably. Love the noise cancellation that is built in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CRYdsktop, Thank you for the 5-star rating! We're glad you're enjoying the great noise cancellation and sound quality of your Sony WH1000XM4. We appreciate the positive feedback and thanks for choosing Sony! -Craig
BEST HEADPHONES IN THE MARKET! 10 OUT OF 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved these headphones, only thing I would have loved was if they were water proof. THEY ARENT WATER PROOF! NOT RESSISTENT! but all in all its great headphones. The sound, build quality and comfort is 10 out of 10! buy these headphone for anything else but the gym. I wish i would have kept them but i only had enough for workout headphones so i had to return them. But its worth the money! TRUST ME!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emmanuel,
We're glad you sound and build quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Killer noise canceling without breaking the bank
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling headphones can get expensive. Despite the XM4s not heing sonys newest pair of headphones they still keep up with the quality you qould expect from sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb,
Thanks for your fantastic review! We completely agree—the WH-1000XM4 headphones offer an incredible value and continue to provide the premium, high-quality audio experience and industry-leading noise cancellation that Sony is known for.
Thanks again for your fantastic feedback, and for choosing Sony!
Sincerely,
Jenn | Sony North America.