Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- |
- SKU:
- 12015470
Customer reviews
Rating 4.7 out of 5 stars with 12581 reviews
(12,581 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
AMAZING 10/10
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE these headphones, bought them months ago and they are still my everyday headphones. amazing battery life, amazing audio honestly there is nothing wrong with these headphones. they're even perfect for my healing piercings
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaC, we're glad you love our industry-leading noise canceling headphones! Thanks for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Work Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, decent battery life and comfortable. Recommend to family & friends.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Holidayrelief, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great quality headphones, bass is awesome! I love the noise canceling on the headphones makes it where I don’t hear a thing!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ddtv,
We couldn't be happier to hear that you are loving the sound quality and the bass response of your Sony WH-1000XM4 headphones! We're especially pleased that the industry-leading noise canceling feature is successfully blocking out distractions, allowing you to focus completely on your music. Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Wireless Headphones for the Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless Headphones can get a bad wrap from audiophiles, but the Sony WH-1000XM4's simply have the best all-around value of any wireless headphone on the market. They are comfortable, convenient, reliable, sound great, and have a great warranty. On top of that, they have a great app which allows you to customize your sound and enable/disable various settings like Speak-to-Chat.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyleh21, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Get em
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gym use these headphones are amazing, the noise suppression is incredible and the audio is just as good, battery life is also long lasting
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceB, we're glad you are enjoying our product product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Comfort
Rated 5 out of 5 stars
So good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been sooo worth it. They are so comfortable and easy to setup. You can edit the audio to your liking and I love how you can adjust the bass. I really enjoy them for the occasional jamming sesh!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaD, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Absolutely Outstanding— But Pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start, I want to say that I bought these headphones as a splurge and although I cut audio at some points professionally, I am not an audiophile. I bought these to watch movies, use on the regular for editing/cutting video, listening to music, etc. they were definitely expensive and although I bought them on sale for approximately $50 off, I don’t feel like I can safely justify a splurge like this. The pause/skip sensors on the outside are a bit finicky, I absolutely love the sound, and they are extremely comfortable. I also wear glasses, have piercings on my ears and had zero issues with discomfort of any kind. If you’re able to get past the price, I cannot recommend these enough.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and look. I live in a very noisy place and the noise canceling is incredible, it completely drowns out the outside creating a peaceful atmosphere. Highly recommend!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Margaux!
We are absolutely delighted to hear how much you are enjoying the WH-1000XM4 headphones and their amazing quality and look.
It’s especially rewarding to know that you find the noise canceling to be incredible! We designed the XM4s to truly drown out the outside world, and your feedback about them creating a peaceful atmosphere even in a very noisy place is a perfect validation of that technology.
Thank you again for your strong recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Elegant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think are the best headphones. Durable battery. The quality sound are amazing. Looks elegant. Very comfortable
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great ANC Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased these to go along with my AirPods Pro as I wanted an over the ear headphone. So far the sound quality and comfort have been exactly as expected. Still waiting to see how I feel about battery life because it’s not holding a charge as long as I thought it would. I have used a total of probably 5-6 hours and went from 100% to 30% in that time. I couldn’t justify the price of the AirPods Max and so far I have not been disappointed with my purchase.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rzrbck, Great! we're glad that you are enjoying the sound quality and comfort. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Top rated in my book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are light weight and mostly plastic, however the quality seems good. The sound is truly exceptional. These are wireless and connects to devices via blue tooth. They use a downloaded app that allows you to adjust settings including EQ to your liking. These are the best headphones I've owned. I don't advise wearing at the gym since they'll make you feel warm quickly. I'd buy again in a flash.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry,
Thanks for sharing your 5-star review of these amazing headphones. Your feedback is also greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are worth the investment! Very noise-cancelling, I can't even hear when people are trying to approach me on the streets lol. I love music.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JocelynS,
Thank you for choosing Sony!
It brings us great joy to hear that your WH1000XM4 headphones provide such effective noise cancellation and enhance your music experience. Knowing they help you immerse yourself fully, even in busy environments, means a lot to us. Thank you for sharing your enthusiasm—it inspires us to keep delivering exceptional audio products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Premium headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to use around the house or when traveling and it definitely hits it out of the ballpark. Great sound and comfort. The noise cancellation is phenomenal. The sony app is also great where you can tweak the EQ and various settings.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madrid,
Fabulous! Glad to hear that your WH1000XM4 headphones perfectly suits your needs and expectations. We really appreciate that you like the premium sound, comfortable fit, noise cancellation, and Sony Headphones | Connect app which will let you fine-tune your music to your liking. Thank you for an awesome feedback and for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had doubts on wait on fit, super comfortable, lightweight, and customizable. Has great sound and base
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gxm74,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
10/10!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are exactly what I was looking for. It took me such a long time to find something I thought would meet all my needs and this was it. The quaility and battery life on them is astounding.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sara, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
XM4 > any other headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are way better than AirPods Pro, Beats Studio and AirPods Max are too overrated and overpriced. Offers better sound quality and headphone itself from all of those including XM5, not really worth upgrading to the new ones plus you save $50. Not much of a difference XM5 from XM4, also XM5 feel cheaper quality. Just buy these.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImanolCampos,
Great! We're thrilled that you found the perfect headphones in the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. The fit leaves a little to be desired. This is the first headphones I’ve had where it feels like either my head is to small or my ears are set to high up. On all my old headphones the ear-cups needed to be adjusted down. On this set the ear pieces are all the way up and the band over the top of my head really doesn’t touch anything. Again though they sound good and have a decent play time whether using noise canceling or not. The only way I would recommend is to physically sit and wear them for an extended time. These are over the ear headphones and I initially thought they felt good. It was a little later I figured out they really didn’t git as well as I originally thought.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SonyXM4,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
I use them all the time!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVEEEE!! I love these so much! I use them mostly on flights to block out noise and they work amazing. They have great battery life, a good app, and awesome sound quality.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaby, we're glad you like the battery life and sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound cancellation & Super comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our second pair- my husband’s is the prior model ending in 3 (this one is 4) Both extremely comfortable- for us more comfortable than the Bose and equally as great with sound cancellation in our opinion Note- we tested Many models of various brands this orice range has a significantly better noise cancellation than the lower price ranges My hisband has used his on a 14 hour flight- awesome! Super easy to learn features Highly recommend
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sudie, we're glad you like the comfort, sound quality, noise canceling feature of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Recommended by a Friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable to wear and amazing noise cancellation.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BlancaC,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite songs for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV


















