Customer Ratings & Reviews
- Model:
- WH1000XM4/L
- SKU:
- 12015470
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality purchase and I’m truly satisfied with these headphones. Worked perfectly for gym runs and the cups fit properly around my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlT, You've made an excellent choice! We're delighted to hear that it worked perfectly for your gym runs and you find that the fit is perfect around your ears. Thank you for choosing Sony! -Sam
Great set of active noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for extended use. Larger than average sized head and felt great during 11 hour flight. Noise cancellation works well and sound quality is excellent. Sony’s version of Apple’s transparency mode doesn’t work quite as well, but at nearly half the cost I see no reason to splurge for the AirPod Max headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aFineMess, Thank you for the awesome review! We're pleased to hear you like the very comfortable fit, excellent noise cancelling feature and sound quality of your Sony WH-1000XM4. We appreciate your feedback about the transparency or the ambient sound. You can adjust this setting according to your personal prefence using the Sony headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
a bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my go to’s for the gym, absolutely stunning audio. so much to unpack and things i haven’t discovered yet. the companion app is also really really good. good bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rxmeo,
We are beyond pleased to hear that you are enjoying such high-quality sound fidelity and that these headphones are your preferred choice for physical activity!
It's also wonderful that you find the companion app highly functional. We strive to deliver superior performance and features at an exceptional value, and we appreciate you recognizing that achievement.
Thank you for choosing Sony!
Regards,
Dominick
hearing impaired.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I am hard of hearing I have a Beats pair but they are hard to understand soft talking especially while sound effects are going . These are a little better, and I'll take what I can get. Great sound, and really good noise cancelling. fits very nicely If only I could stop the music while listening!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, You've made an excellent choice! Good to know you're enjoying the excellent noise cancelation, sound quality, and comfortable fit of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones so much. Noise cancellation is the absolute best, I dont know if you need the newest generations of these from Sony. Absolutely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Alee!
We’re so glad to hear that you’re loving your WH-1000XM4 headphones! It’s wonderful to know that the industry-leading noise cancellation is still hitting the mark for you. We designed these to be a "gold standard" for travel and focus, and we're thrilled they are living up to the hype!
Enjoy the music and thank you for being a part of the Sony family!
Best regards, Gus, Sony Social Media Team
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfortable great look. Will repurchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review We're glad that you like the sound quality and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and sounds excellant. The noise cancellation allows me to enjoy my music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GregoryT, thank you for the five-star rating! We are pleased to learn that you're enjoying the WH1000XM4 outstanding sound quality and their industry-leading noise cancellation technology! Thank you for choosing Sony. Best regards, -Jenn.
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were the best thing I have ever bought. The sound is very nice and loud. The battery last long and it also charges fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaz, You've made an excellent choice! We're delighted to learn that you consider the WH-1000XM4 to be the best-sounding headphones you've ever purchased! It's wonderful to know that you like the exceptional audio and amazing battery life of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you so much for choosing Sony! -Jess
Sony does it again, and again, and again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, comfortable, lightweight, and great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nfinaz, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, excellent noise canceling feature, amazing sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
I love these sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are a good value and offer excellent bass response.
I would recommend this to a friendSONY HEADPHONES
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AMAZING HEADPHONES!!! audio is amazing they don’t fall of my head while im working out they are very much worth the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariL,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony!
-David
Made a great gift for my teenage son.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gift for my teenage. He loves the sound quality and is impressed with the great noise canceling and sound isolation. They are comfortable to wear and he can pack them up in the carrying case to take on mass transit easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshT,
That's great! We're happy that he loves his new headphone for having such an amazing sound quality, superb noise canceling capability and comfortable to use. Thank you for choosing Sony! - Marco
Awesome headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They are perfect for flights and for studying. As well as for train rides. The noise canceling is ideal and the sound is lovely. The battery is also relatively long lasting. I’d recommend for anyone looking to experience their music/sound in a great way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbigailT, We are happy that you are having a great time travelling and studying while using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Definitely recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones I’ve tried. Excellent sound quality and cool specs, also the battery life!! Feels like it lasts forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeseniaA, nice! We're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl
Perfect for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are a replacement for my older Sonys and they work great! Noise cancelling is solid and I use them for work and school. No problems at all, and I am able to connect it to two devices with no issues. The app is very intuitive with great settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neil,
This is definitely a great choice for an upgrade! Nice to know that your new headphones suits your needs and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Kris
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is top notch, the bass is remarkable, the only slight zonk is the noise cancelling could be slightly better, and there is a learning curve due to being feature packed. The design quality and materials used are also of a high standard, down to the included carrying case is smartly designed, with some thoughtful features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starkz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones and does a good job noise cancelling i use for school and it blocks out the environment noise in the library pretty well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camie,
We are thrilled to hear that your WH-1000XM4 headphones are helping you stay focused in the library! We take great pride in our noise-cancelling technology, and we are glad it is providing the quiet environment you need for your studies.
Thanks for choosing Sony.
Best regards,
Eliab
amazing headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. if you’re autistic or get overstimulated with sound easily these are your go to. i love them.comfort is amazing. sound quality is great even comes with an app to edit settings for them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello what,
Perfect! Thanks for the feedback and we are very happy that our XM4 headphone were able to help you focus. It's nice to know that you appreciate the sound quality, comfort and the Sony app. Thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great product. I love the ability to be able to simultaneously connect with two bluetooth devices without having to disconnect from one of them. The sound quality, and noise cancelling is superb. There are more features than I really use, but these headphones are exceptionally capable, and easy to use. I don't think they're quite as comfortable as the prior generation (which I also use), the cushion around the ear isn't quite as soft... but some people may like it a little more firm. But that doesn't mean that they're uncomfortable, just not quite a cozy as the XM3. For the money, they're great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi firstrule,
We're glad that you like the sound quality, multipoint, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the cushion is greatly appreciated. Thanks for choosing Sony.
~Ralph
Excellent live audio experience ever...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones has one of the best quality sound i hear. If you want live audio experience this is the bet product to go with..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakeshR,
We are thrilled that you’re enjoying the "live audio" quality of your WH-1000XM4 headphones! We designed them with our HD Noise Cancelling Processor QN1 to deliver the immersive sound and clarity you are experiencing.
Thanks for choosing Sony.
Best regards,
Eliab